Campterton, don't be so ignorant and assume this isn't a major problem. This is a fairly widespread issue. In fact, when I was at the Apple store getting my macbook fixed (was having this issue), the person next to me had the SAME exact problem. That alone says something. This issue actually took two tries to fix, which was really disappointing. The first time I took it in, they refused to repair it and would only replace it, despite the fact that I was specifically told that they could replace it when I called. (They said they could only do it at the store I bought it from though, so I had to drive all the way from the suburbs into downtown Chicago and pay $30 for parking. ($15 to drop it off, and $15 when picking it up). Then, 2 weeks after getting the computer back (it was in the shop for 11 days- they initally told me only 3-5), I started having the same problems again. Thankfully, this time, they were willing to replace it. I'm still disappointed in the overall experience. Considering the hassle I went through, I feel like I at least deserved a ram upgrade or accessory discount- anything, really, just as an apology for the huge hassle I went through.
Reader Comments (Page 1 of 1)
chuck @ Sep 7th 2006 5:12PM
Campterton, don't be so ignorant and assume this isn't a major problem. This is a fairly widespread issue. In fact, when I was at the Apple store getting my macbook fixed (was having this issue), the person next to me had the SAME exact problem. That alone says something. This issue actually took two tries to fix, which was really disappointing. The first time I took it in, they refused to repair it and would only replace it, despite the fact that I was specifically told that they could replace it when I called. (They said they could only do it at the store I bought it from though, so I had to drive all the way from the suburbs into downtown Chicago and pay $30 for parking. ($15 to drop it off, and $15 when picking it up). Then, 2 weeks after getting the computer back (it was in the shop for 11 days- they initally told me only 3-5), I started having the same problems again. Thankfully, this time, they were willing to replace it. I'm still disappointed in the overall experience. Considering the hassle I went through, I feel like I at least deserved a ram upgrade or accessory discount- anything, really, just as an apology for the huge hassle I went through.