Anyone who's had the good fortune of seeing a Pearl
in the flesh knows that it's one extraordinarily good looking phone, particularly by BlackBerry standards. Unfortunately, where we come from, phones that don't ring are called "paperweights" -- which is exactly what the Pearl becomes when the trackball gets nudged. You know, like if it's in your pocket, or your purse, or pretty much anywhere besides a stationary counter top. As it turns out, when the phone rings, the handset immediately silences the ringer with even the slightest movement of the trackball, regardless of whether keylock is enabled. While we do appreciate the Pearl taking the initiative for us and ignoring phone calls so we don't have to, there is an occasional situation where we like to make the decision ourselves, and until RIM issues a fix users simply don't have that option. Strangely, two Engadget editors patiently attempted to explain the issue to a RIM representative this week at CTIA for several minutes without success; we think the first step to RIM issuing a fix would be for the company to understand the problem, so we could be in for a bit of a wait. Maybe the words we were using were too big?