The two biggest questions since Microsoft announced its Xbox Live Video Marketplace
have been: 1. does anyone still has enough space on their Xbox 360
's 20GB hard drive for movie downloads in high definition? and 2. does anyone -- even the guys at Redmond -- have enough bandwidth to feed the HDTVs of millions of Xbox Live subscribers? Since launching two days ago
those questions have been answered with a yes and resounding no, respectively. Users have complained of slow downloads that time out, receiving different files than the ones they requested and being charged twice when trying to complete timed-out rental downloads. Major Nelson has chimed in on the issue, letting us know that the company is aware of the problem and will refund Microsoft Points to all those who call 1-800-4MYXBOX for assistance. Good luck with that, though, as at least one person was told there aren't any managers available to refund customers until after the holiday weekend. So while network engineers and management sleep off yesterday's turkey and camp out for cheap plasmas, you may want to hold off trying to download Clash of the Titans in 720p 'till things get straightened out.
- My Xbox 360 video rental nightmareRead
- Video Marketplace Status