Latest Xbox 360 update causing problems for some
By Donald Melanson 
posted December 6th 2006 7:30PM
posted December 6th 2006 7:30PM
While Xbox 360 users with 1080p displays enthusiastically greeted last week's dashboard update, it seems some folks are finding that the update is causing more problems than it fixes, with reports of random crashes, bricked consoles, and various display issues filling the forums on the official Xbox site, among other sites. From the looks of it, the majority of problems appear to be coming from those using VGA connections and resolutions less than 1080p, though there seems to be no limit to those affected. Amending his initial post on the update, which also saw a flurry of complaints from disgruntled 360 users in the comments section, Microsoft's Major Nelson says that the company is aware of the problems and that they are investigating it, although there's no indication when a fix for the fix will be available. [Thanks, Segadc]
i have a modded xbox 360 and once when i put in a real game it said update console, i did and now it goes to a purple screen and i cant do anything. it says cant update console contact xbox support. is there a way of fixing it
my xbox is modded and i dont have live. when i put in a proper it said to do an update i said yes. then it said it couldn't do it and know it stays on a purple screen and it says can't do update contact support is there a way of fixing this
A buddy of mine has an Elite and after the update his Xbox will not play any games. It doesn't say scratched disc or anything...the disc never starts spinning.
just installed the new update today and was selecting my avatar and it crashed. Shut it down then restarted got the rings of death 2 times. The third time i restarted I got into it but it crashed 6 more times and I still havent gotten to play any games.
I also have the same problem. After the updates, freeze. so i reset. That's the end of my Xbox 360 (red ring of death). Sad thing is i have lotz of games. Now I guess it's time to move up to a better game concole (PS3). How irresponsible M$ is, releasing these poison to our concole and let them die. And not taking any responsiblity. I think if they fix with with out cost will enable these people to buy more of their games in the future.
my xbox360 waz working perfect but know ,when i did tha
upgrade my 36o is saying that the connection doesnt work
some one help plz
Elite system crapped out 2 days ago. After the update, experienced constant freezing. Then, it finally bricked. Just spoke to support over at Xbox, the rep said I was experiencing hardware failure. Said it was free repair & 1 month free gold membership for Xbox live, take 13-21 days. Grabbed my cousin's system, not an Elite but was working just fine, never updated it... Decided to do so, prior to reading this, and guess what happened? No lie, RROD. Now I have to make yet another phone call to support. I only found this article because I wanted to see if anyone else was experiencing problems with the update. At least with the Elite system it lasted a little longer before it got those blasted red rings. As soon as we updated my cousin's xbox it freakin bricked.
I play movies off a usb drive and the update makes this process take longer, why o why? Now I have to select the movie, then it delays and takes me to another screen that i can press play on. before it would just play...arggg..
Yep i downloaded the update and not only did it screw up one unit but as i had it under warranty i took the other unit back and got a new unit and again it screwed that one up. Random crashes on every game i have seem to be the order of the day and now i am regretting ever downloading the bloody thing, especially regretting downloading it twice like the idiot i was. So now im left with a games console that crashes my games anywhere between 0 - 15 minutes into it. And oh yeah before i downloaded the update i had perfect working copies of Fable 2 and Rise Of The Argonauts. Now? I have two discs that have received laser burns and multiple scratches. So damn i think ill just drag the old PS3 back out of the cupboard and stick with a less buggy console in the future. Severely peeved with Microsoft as their games line up is one I always admired.
Im not sure what resolution I've been using but the update f**ked up on my "ELITE" console and ever since then had either the screen bricking or the Red ring.
It pisses me off as I bought it second hand from a retail store who says I need to send it to Microsoft, however because it was second hand the warranty with Microsoft has already run out. I dont have any idea what to do.
Help?
New update just bricked my perfectly working XBOX360. Saying the update failed because it cannot detect the hard drive! They wanted to charge me for the repair!!!!!!! I was playing Madden 2010 2 minutes before I decided to update, everything was fine! I am so pissed off right now!!!
DIY guide fix almost anything in regards to the 360 pics videos and even tech support and they also have updates for members check it out http://360redlightsfix.jimdo.com/
Thank goodness it says 360 instead of PS3. I'm pretty sure we'd have another paragraph bashing the update, and somewhere close to 500 comments about how Sony is horrible.
It just saves us all a lot of trouble when it's an Xbox having a problem.
I have an Elite and I also use the VGA cables because I believe it has better results than my HDMI cable connection displays with the Elite. I'm having no problems:)
i updated my system and it ran perfect in any resolution other than 1080p, i swithched it to 1080p and it froze. I restarted and it crashed. Restarted again and it crashed,after a few reboots the red ring of death appeared and didn't go away. I had to send it in for repair on monday. I love the 360 but there was something buggy with that update. The worst part is no Gears of War or Splinter Cell DA for a while.
I purchased my 360 in January and have not had one problem until yesterday when it bricked. I use the VGA connector with a 720p Samsung DLP. Luckily I bought it at Costco and was able to return it for a new one.
Update worked great for me. Before I wasn't able to get 1080i on my old plasma. Runs right now. woo
Seriously if its a ps3 problem all the xbox fanboys come out of the woodwork and all hell breaks loose.
I've had no problems since the update, and it did fix the minor issues of echos in my wired headset attached to my wireless controller :)
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Console Wars: http://www.gowafg.co.uk
alot of my friends are experiencing problems with their 360's and the update.
I'm not sure if the problem is with the game or with the 360 update, but my Rainbow Six Vegas has had the occasional odd problem since the update. For example, it once had no textures for about 5 minutes. I'm connected with the VGA cable at 1360x768 resolution.
well, it seems all the High-Def consoles are having problems, indicating the immaturity of HD gaming technology. From an unknown source, about 25% of American households own a HDTV, but if this problem and the PS3's does not fix, the future of HD gaming might be put off until nintendo releases a HD console.
Just use component. Better yet, MS should release a damn HDMI cable and DVI cable.
Where's the snark?
I really wish they would just release a HDMI cable. I haven't had any problems using my VGA cable, but I'm only using the 1024x768.
This happens with almost every update they put out, it's a really good thing this is the 360, this would be on every website if it were a Sony product.
Guaranteed no one will pay attention to this one and Engadget will quickly brush this one away... I agree that if this was the PS3, ther'd be people bashing Sony to hell.
Updated my 360 today and froze my screen, after 2 resets it bricked(the 3 lights of death). Called tech support an they claimed it was a hardware issue even though the update was made today. It's a scam by Mircrosoft to make up for the lost dollars on every unit sold. $1,200.00 dollars all in all spent and now they want another $140 to repair because my unit is outside of its 4 month warranty. Called for 6 hours today and every supervisor I spoke with was scripted with the same response "Microsoft does not recognize this as a problem and you will have to pay the repair cost if you want it fixed". Please if this has happened to you please voie your comments on this board.
I had the same exact problem! im using the VGA connection also! Total BS that they make us pay $140 no matter what the problem is. They also told me that i when i get my 360 back i will have no idea of what the problem is. If im paying $ to get mine fixed i want to know what the fu$k was wong with it. Im going to raise hell until i get some $ back.
yea same thing happen to me i just update my elite 360 now and at first my game color was green. so i restarted it now it wont show any display at all what the heck. microsoft should test stuff before they release it. im so pissed right now it not funny.
I've had my 360 since March and haven't had a single problem...until 2 nights ago when I downloaded the update.
At first, the console just froze and I'd restart it and play the game just fine. But last night, it froze and when I tried to restart, it bricked on me.
I love my 360, but now I won't have it over Christmas break, which is not cool.
Well they ARE trying to hit that 10 million sold mark before the end of the year. I suspect there will be many more 'updates' to come.. with a handy bricking feature.
Fingerbanger, stop banging your fingers.
Because 360 is made with "off the shelf" parts, it now sells at a profit. 360 never cost $1200 to manufacturer and now costs about $325 to make. In fact, your 4 month old console was probably sold at a profit.
Source: http://www.gamesindustry.biz/content_page.php?aid=21256
Read the comment again. He said he'd spent 1200, not MS.
Ya my Xbox 360 has also broken right after the update was installed this will be my 4th yes thats right my 4th console that they are replacing.
I wasn't sure due to the near complete lack of pronouns. Besides, who was spending $1200 for a 360 4 months ago? Even with the wireless adapter and plug-n-charge cable, it's still below $600.
Hence, my confusion as to who spent the $1200.
Folks, here's what you do. Go to Wal-Mart, Best Buy, or any other store that sells the XBOX 360, and buy a new one. Save the receipt, re-box the old one, and take it back.
Problem solved. I don't know much about the saved settings, but it's a small loss compared to the waiting time and shipping fees.
You can't simply re-box a different console into a different box anymore. Retailers like Best Buy have become hip to that kind of transaction. This is why they scan the serial number of the unit and is why it is on your receipt.
even better. you could just go break into someones house and steal one. i mean... might as well go all out since you are committing a crime anyway.
what you described is a form of refund theft and functionally equivalent to shoplifting. anyone who does it or promotes it is a worthless piece of shit.
errr.... Serial number anyone ???
This update bricked my 360 too. Microsoft will not fix it because I'm 5 days over my warranty and I refuse to pay! Microsoft needs to fix this update problem and recall all bricked consoles. Microsoft would rather spend their resources performing 'damage control' and screwing over their customers who were unlucky to have a bad update, than to fix the problem.
i had the same issue and i'm not gonna pay either
i personally would rather havea fucking wii after this shit
If this happened to the PS3 people would be talking so much trash. I think this shows that consoles just have problems, doesn't matter what company made them.
"I think this shows that consoles just have problems, doesn't matter what company made them."
Well, what it shows is that consoles *with upgradeable firmware* have problems.
You know, there *was* a day when we'd all buy our game systems and we'd put in our games and we'd play them and that would be that for the next 5 or 10 years or whatever. There was never any need to "update" the system software because it worked just fine as it was. And nobody had such an update forced upon them that then bricked their system, whether it be over the internet or included on a game disc or anything else.
Those were what we in the bidness call "the good old days." And they lasted from the early 1970's until approximately 2002, when the first Xbox "dashboard" update appeared.
You know, I have no interest in downloadable content and I had nothing but negative experiences playing online via XBL when I was a subscriber. When I do finally buy into this generation of systems, I will probably just leave whatever console I choose disconnected from my network. There's no reason a game console should need a "firmware update" in my book. In the good old days, we used to call that a "repair". If it ain't broke, why fix it, right? And if it is broke, then I ain't giving them the chance to break it worse.
Just say no to firmware updates!
I got my xbox a year ago and Microsoft still fixed my brickbox, although I had to pay to ship to them. They sent me a brand new xbox360 back :)
funny how when a few people have troubles with their Apple products (Macbooks) you guys call it a "Plague" ...but when it's problems with a Microsoft product, about which you yourself say "there seems to be no limit to those affected" your headline reads "causing problems for some"
...i'm just sayin'
Gotta love the uber-super gaming system technology!
HD "this" and better graphics "that"...
I bet all the "graphics do matter" are mad now. Graphics don't mean anything if you can't play your games!
I will be enjoying my "sub-par" Zelda tonight.
I enjoyed my Zelda, all 30 hours of it.
30 hours, huh? *Sniff, Sniff* I smell a liar!! It's ok, you don't need to pretend to have Zelda to try and knock it. Just cause M$ is THINKING about fixing your bricked 360, doesn't mean you have to knock Zelda. Maybe in a year you will get a rebate for paying someone to repair your bricked 360 :P
I am on about 40 something hours, and I am pretty sure that's about 3/4 of the way there. Of course, I actually PLAY video games and not just rush through them as fast as possible. Most great games have tons more to them than just sticking to the main story. Oh, and I NEVER use guides. Takes all the exploration out of games.
I think it is very interesting that Microsoft didn't do any forward thinking about putting in HDMI or DVI. VGA is not in every HDTV. Sure component is, but a digital connection is better than an analog one.