A follow up to my Acer nightmare - this is the 4th time I have had to send this tablet PC in for repair. Look, I TOTALLY get that things will break but it has come back to me out of the repair box 3 times with 3 NEW PROBLEMS??!!!! Are you kidding??!! And since I work for a school whose hours are from 8 to 3 pm EVERYDAY, Acer says they can only schedule a return pickup from 3:30 to 6pm. After explaining to 3 DIFFERENT REPS that these times obviously conflict, their repsonse was to "call back tomorrow after the failed pickup attempt and try to reschedule because our return system isn't that sophisticated to pick other times" - did she really just say that??!@!! So, I will AGAIN go through 2 or 3 failed pickup attempts and, hopefully, after calling back again and again MAYBE they'll find a time when someone will actually be here - I honestly don't know how they stay in business. I will NEVER buy another Acer product and I strongly suggest reconsidering any Acer purchase.
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A follow up to my Acer nightmare - this is the 4th time I have had to send this tablet PC in for repair. Look, I TOTALLY get that things will break but it has come back to me out of the repair box 3 times with 3 NEW PROBLEMS??!!!! Are you kidding??!! And since I work for a school whose hours are from 8 to 3 pm EVERYDAY, Acer says they can only schedule a return pickup from 3:30 to 6pm. After explaining to 3 DIFFERENT REPS that these times obviously conflict, their repsonse was to "call back tomorrow after the failed pickup attempt and try to reschedule because our return system isn't that sophisticated to pick other times" - did she really just say that??!@!! So, I will AGAIN go through 2 or 3 failed pickup attempts and, hopefully, after calling back again and again MAYBE they'll find a time when someone will actually be here - I honestly don't know how they stay in business. I will NEVER buy another Acer product and I strongly suggest reconsidering any Acer purchase.