I had a literally terrifying experience with Aiptek customer service.
I called up Aiptek to ask if it was possible to get my memory cards working. I have two 4GB SDHC PNY cards, which th ekid at target reccomended after loking at the back of the box.
I was told by aiptek tech support that PNY cards will not work in the A-HD camera.
When I mentioned that the box says it will take cards up to 32GB, and asked him if this was not false advertising. The representative became irate and started insulting me, using valgure language, and calling me a liar.
At this point I had enough of his abuse and yelled at him F.U!
What happened next is Truly Absurd and Outrageous!
The man behind the telephone at Aiptek told me he was going to send 5 guys to my house to assult me and my fammily!
THIS IS NO JOKE!
I called back and asked to talk to the manager, he admitted to knowing which employee had made the threats. but refused to fire him, or give me the mans name so I could file a police report.
Please, If you value your safety and sanity don't buy an aiptek!
The Triumph proved to be one of the better looking and performing pre-paid handsets we'd had the pleasure of holding in our sweaty mitts, but we had one major hangup: the name.
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I had a literally terrifying experience with Aiptek customer service.
I called up Aiptek to ask if it was possible to get my memory cards working. I have two 4GB SDHC PNY cards, which th ekid at target reccomended after loking at the back of the box.
I was told by aiptek tech support that PNY cards will not work in the A-HD camera.
When I mentioned that the box says it will take cards up to 32GB, and asked him if this was not false advertising. The representative became irate and started insulting me, using valgure language, and calling me a liar.
At this point I had enough of his abuse and yelled at him F.U!
What happened next is Truly Absurd and Outrageous!
The man behind the telephone at Aiptek told me he was going to send 5 guys to my house to assult me and my fammily!
THIS IS NO JOKE!
I called back and asked to talk to the manager, he admitted to knowing which employee had made the threats. but refused to fire him, or give me the mans name so I could file a police report.
Please, If you value your safety and sanity don't buy an aiptek!