The $10 DSL was specifically listed in the ATT to FCC consession letter (I used Google to get a PDF of the letter from the FCC web site after just after the merger) as promoting broadband. The offer was supposed to be for former Bellsouth customers. I have seen conflicting info for availabilty elsewhere.
Bellsouth was the greedy baby bell that made you pay something like 24.95 per month for a DSL lite that was actually DSL ultralight (5x dialup as I recall).
I was waiting for the offer since the 6 month clock in the letter was about to run out. The day after I heard it was available, I signed up (Wednesday). The free modem got here Monday. The installation failed (no DSL sync).
After a long wait on the hold, the phone support guy went through his check list & he decided a technician visit was required. They offered to send a guy the next day, but I scheduled the visit for Thuresday 8-12 so I could be home.
He showed up at 9:00, found that my house was not getting DSL, went to a connection box a couple of blocks away & fixed a wiring problem. My DSL (660 k tested speed) was running by 10:00. An hour or so later I set up my $39 Wireless G router (I could of gotten one from ATT for an extra $5 per month, but they are just too cheep to not buy).
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Not a bad experience
The $10 DSL was specifically listed in the ATT to FCC consession letter (I used Google to get a PDF of the letter from the FCC web site after just after the merger) as promoting broadband. The offer was supposed to be for former Bellsouth customers. I have seen conflicting info for availabilty elsewhere.
Bellsouth was the greedy baby bell that made you pay something like 24.95 per month for a DSL lite that was actually DSL ultralight (5x dialup as I recall).
I was waiting for the offer since the 6 month clock in the letter was about to run out. The day after I heard it was available, I signed up (Wednesday). The free modem got here Monday. The installation failed (no DSL sync).
After a long wait on the hold, the phone support guy went through his check list & he decided a technician visit was required. They offered to send a guy the next day, but I scheduled the visit for Thuresday 8-12 so I could be home.
He showed up at 9:00, found that my house was not getting DSL, went to a connection box a couple of blocks away & fixed a wiring problem. My DSL (660 k tested speed) was running by 10:00. An hour or so later I set up my $39 Wireless G router (I could of gotten one from ATT for an extra $5 per month, but they are just too cheep to not buy).