iTunes Store having issues?
By Nilay Patel 
posted Sep 13th 2007 7:56PM
posted Sep 13th 2007 7:56PM
[Via iLounge]
posted Sep 13th 2007 7:56PM
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
yeah, i've been having this issue for days. oh yeah, first!
This has been going on for the past couple of days. Eventually I'll be able to download that new Britney song "Gimme gimme gimme"
Well... I had issues last year and a couple of months ago (caused by my home network setup and router firewall respectively). Then right after the iTunes Plus rollout. I guess that was too many people upgradiing the collections at the same time.
But it has been smooth sailing since. Of course, I have only purchased songs, music videos, and downloaded podcasts lately. No movies or TV shows.
I have found Apple's customer service too be really good or lackluster for each of th incidents I reported.
What?
hasnt it always had issues? :]
It is odd that I have 6 items that have not downloaded since yesterday with the errors as reported. Today I purchased a single and it downloaded perfectly the first time! The items from yesterday are "stuck" in limbo I guess.
people pay for music?
I just (now) clicked on "Check for Purchases" and it worked, all my songs I bought are now downloading ! (I also had this issue)
It is working now! Awesome!
The current release kept on freezing up my PowerBook G4 and renamed the majority of my library folder to "Damaged" and was only showing a few hundred MB of music while I had over 11GB... so I had to go back to my most recent backup and use 7.2 (34), lost a few albums in the process...
as of 5:39pm, it's working again.
i thought i was the only one having this problem. thank god it's fixed.
Ellanith or something like that...
I was only trying to state that I had issues in the past. Some caused by my home network setup or equipement. Other's caused by the iTunes store. And that some Apple customer reps are better than others.
I suspect that iTune store will have issues in the future in they rollout new features.
Huh?
The WIFI Store IS working on the iPod Touch. I just played with one at the Apple Store in Pentagon City, VA.
BTY....I was on the phone with Apple for an hour today and they finally were convinced that it was the store with the issue, but I thought it was only me too. If there are millions of customers, they must have targeted us with this problem!
I'm glad iLounge got the credit when I sent the story to them early yesterday
I had issues purchasing an album from UK store, first it said my card had expired... it hasn't, and then it kept telling me I couldn't download the album with no explanation why. Tried 30 later seemed to work fine, I assumed it was just me.
YES! Glad to see Engadget is talking about this. This is happening to me, bought music days ago and still can't download it, but my credit card has been charged, and when I talk to Apple they just give me automated responses. LAME!
WHAT THE HECK do they mean by
"surprised a few people today by shipping out the iPod touch earlier than expected"
???????????????????????????????
On top of the that the iTunes Movie store keeps crashing my new iMac!!
Everytime I go to the iTunes Movie Store front page and try to scroll down the page it freezes my entire iMac.
It's only in iTunes, only in the Movie Store, and only on the front page while scrolling that it happens.
Seriously what kind of bug causes that??
It's completely, COMPLETELY dead now...
I just started using Vcast in the last couple of days. I haven't used itunes since. But I do have verizon as my wireless.
the itunes store is working fine for me, I also just tried downloading somthing from the iTunes wifi store on my touch and it worked flawlessly, WOOT!
lolz @ Engadget
You guys were just a tiny bit late.
I've been having this issue since Tuesday.
I just checked to see if it was fixed right now,
and lo and behold, it was!
But thanks for putting it out there for people to hear, anyways.
I love how it took Apple only one night to "fix" the ringtone work-around,
but several days to fix this download issue...
Must have had something to do with the fact that we were still charged for the purchases,
even though they didn't download.
:|
The store is always slow for me for some reason
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CAN SOMEBODY TELL ME WHAT **** ENGADGET MEANS by this:
"Apple might have pleasantly surprised a few people today by shipping out the iPod touch earlier than expected,"
**********************************
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The shipping date of the iPod Touch was listed as "by September 28th". Most people were probably expecting it to be closer to that date, not two weeks earlier.
Does that help?
I got this too.. I bought two songs the other day, only one downloaded. "Report a Problem" wasn't working either, so resolving it was a bigger mess than expected!
yea i thought it was weird cuz i wanted to download album art and it did one then a second later it didnt work... it said error 6520 er sumthin like that
Oh, so it's not just us.
The first time my mom tries to buy music online, for my dad's birthday, and it tells us we can't.
for me it was the ringtones, (i know i know... im paying, but i really want van halen's jump) but when i went to make it a ringtone, it said it could no longer make it into a ringtone. ? wotsthedeal?
I had this issue yesterday... I complained and the iTunes staff gave me 2 free song downloads.
that happend to me too. refund please :)