“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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At first I agreed that Palm needs to do better, but then I remembered that WM smartphones are still, for the most part, stuck at 320x240 and 200 mHz.