Dell's XPS ONE now on sale

Shortly after being leaked, revealed, unclothed and paraded around in public, Dell's 20-inch XPS ONE is finally available to the masses. Up now on company's webstore are four pre-configured systems, with the high-ender rocking a Intel Core 2 Duo E6550 processor, 2GB of DDR2 RAM, Bluetooth 2.0, an 8-in-1 multicard reader, 802.11a/b/g/n WiFi, 256MB ATI Radeon HD 2400 PRO graphics set, and a 500GB 7,200 RPM SATA hard drive. Additionally, you can snag a built-in Blu-ray burner and a hybrid analog / digital TV tuner to keep the TV / film buffs happy, but expect to throw down between $1,499 and $2,399 depending on options.

[Thanks, Joshua]

[jRockman13 @ Nov 16th 2007 10:16AM]

Can't find in on Dell Home...

[blade417 @ Nov 16th 2007 10:16AM]

Dude, I'm getting a drink




http://www.engadget.com/2007/11/08/dude-youre-getting-a-drink-dell-dude-now-a-waiter/

[jRockman13 @ Nov 16th 2007 10:18AM]

Interesting...it should blow an iMac out of the water with a desktop processor instead of a laptop processor...I wonder if you can get a better graphics card.

[blade417 @ Nov 16th 2007 10:25AM]

I was thinking the same thing, I'm not really a fan of SATA hard drives either. But it looks to be shaping up to a pretty good pc

[Kamokazi @ Nov 16th 2007 2:36PM]

Uhh....how can you not be a fan of SATA hard drives?

They're identical to IDE in every way, except transmission speed, cable physical size, and the hardware controller. And in each of those respects, they are better.

Unless you're referring to SCSI...which means you've probably never heard of SAS, or Serial-Attached SCSI. Basically it's SCSI with a nice, quick SATA interface, with small cables and -thank you god- standardized connectors. Best of both worlds right there.

[alex @ Nov 16th 2007 10:28AM]

With that kind of money being thrown around I could get a 24" iMac. (disclaimer: am not a Job's boy)

[Superevil @ Nov 16th 2007 10:33AM]

Ditto

[Josh @ Nov 16th 2007 10:40AM]

You could. But you wouldn't get the Blu-Ray Burner, TV tuner with intergrated DVR capability, 2 years of warranty or Microsoft Office and Adobe Elements Studio.

[Superevil @ Nov 16th 2007 1:22PM]

Yea but I dont care about any of that crap anyway. Not that I want a Mac but if I had the money in my pocket I'd most likely be considering one over a Dell. I have nothnig but hate for Dells.

[IndiaTech @ Nov 16th 2007 2:43PM]

@Josh
Not Really. But when you compare XPS One and iMac of similar config, then iMac is little bit cheeper. For EG:
XPS One: 20", 2GB RAM, 256MB Video Card, 320GB HDD Wireless, Wireless KB Mouse, Office Student 2007, 3 yr support: $2100
iMac: 20", 2GB RAM, 256MB Video Card, 320GB HDD Wireless, Wireless KB Mouse, iWorks 08, 3 yr support: $1947
Additionally, USB Card Readers and TV Tuner would not cost more than $100 to $150.

Things going for XPS: Adobe Studio and Blu Ray Option, I hope this will force Apple to ATLEAST consider providing with a HD option.

Things going for Apple: Brand Name, Good looks, IMHO, better remote control, Better OS, NOT in terms of Mac OS X vs. Vista but in terms of feature. I mean Vista Ultimate is more comparable to Leopard than Home Premium.

Also, Dell Cust Support sucks big time. Not that Apple Support is great, but they are way better than Dell's bumbling idiots.

Additionally, if you compare the low end models XPS ($1499) to iMac ($1199), iMac is way better, costwise.

[quomen @ Nov 16th 2007 4:24PM]

Indiatech, you're saying Dell customer support sucks? Have you ever dealt with them. As long as you purchase complete care you'll get very good service. Also, nice name. A bit coincidental.

[Fyrewerx @ Nov 16th 2007 6:50PM]

Actually, several months ago, I priced out an iMac 24" with the optional equipment "I" wanted (usually not available on the store shelf). It came to just over $3,600. (!!!). If a Dell One is available with all the options mentioned in this blog, I can save at least $1,000.

And note.... I'm not an MS fanboy.... I use a multitude of OS's.

[IndiaTech @ Nov 16th 2007 11:44PM]

@Quomen
I had my dealings with both Dell as well as Apple Customer Support. I really had a terrible time with Dell Customer Support. I had a purchased a 700m with 2 years of extended warranty. One and a half year down the line the HD suddenly died. When I contacted them, they just said that the model was not in production any more and basically cant help me! When I reminded them that I still have my extended warranty, the guy said that he will talk to his Sup. Now here is the funny part. He forgot to put me on hold and started talking in Hindi (That is Indian, if you don't know) to his "friend" and his words "I will just put him on hold for 5 mins he will automatically drop the call". Not sure whether to laugh at his incompetence or stupidity. anyways maybe isolated incident. Anyways they did send me a new HD and before it was shipped, I got 3 emails and 2 phone calls "reminding" me that I need to send the faulty part back...
As for Apple, in the same HD incident, I lost ALL my iTunes music and vids. 1 email to iTunes support and they credited back ALL of them to my account in 24 hours. I just needed to click "Check for Purchases" and it was back!!! It was around $200 worth of itunes stuff.
As for "Complete Coverage". It is nothing but equipment insurance. In any case my CC provides me with equipment insurance for all the stuff I buy using it. So why should I pay extra?

[Josh @ Nov 16th 2007 10:29AM]

You can find it here:

http://www.dell.com/content/products/features.aspx/presale_xpsdt_one?c=us&cs=19&l=en&s=dhs&dgc=EM&cid=26085&lid=592750

[kev @ Nov 16th 2007 10:31AM]

ATI = deal breaker.

[cashmonee @ Nov 16th 2007 10:39AM]

And people say Apple is expensive? The price of these is outrageous for what you get:

Core2Duo E4500
Integrated Graphics
2 GB of RAM
250 GB drive
DVD Burner

$1499

Way too much.

[Joey Geraci @ Nov 16th 2007 10:44AM]

Apple is expensive, cashmonee, if you look at the segment of the market where they make the majority of their money: notebooks. (At least the Macbook Pro is decent looking and is competitive on the performance/pound measurement. The Macbook is an utter and complete joke in every metric.) The iMac is a decent value, and it looks like a spectacular value when you compare it to the craptacular offerings of Dell and Gateway.

[carl @ Nov 16th 2007 12:13PM]

I think you're right, cashmonee. And talk about a lack of customization options. If there's one thing I like about Dell, it's tinkering with all the options to get exactly what I want. Maybe it's the XPS branding that is responsible for the premium.

[Jason @ Nov 16th 2007 12:37PM]

We just bought an iMac for a guy in our art department for $200 less than the figure you just posted...

But it only came with 1GB of RAM, no software aside from what comes with all Apples, and a crappier processor.

The processor upgrade and the 1GB of extra RAM is easily worth $200.

I don't really see what your point is.

[shawn.zenz @ Nov 16th 2007 12:55PM]

completely agree, dell should know better, and be more competitive to the imac pricing

[Joey Geraci @ Nov 16th 2007 10:41AM]

Uhm, kev, you do realize that at the low-end of graphics that the ONE seems to be targeting, there really isn't a difference in performance between Nvidia and ATI. And ATI has finally hit Nvidia back with their 3800 series, which can compete with Nvidia for performance/dollar.

As far as the XPS ONE itself, it almost seems like there is some secret pact that all of the major OEM's have made with Apple not to compete in the AIO market. First the Gateway ONE, now the XPS ONE. Both horribly overpriced and underspecced compared to their Apple sibling. How does Dell do that, anyway!! While the iMac is certainly a decent value, it seems like with Dell's economies of scale, they could at least match the value of the iMac in their own AIO, but they have so utterly failed. Really sad.

[kev @ Nov 16th 2007 10:58AM]

Well, I would like to be able to change my X resolution on the fly. At least nVidia spend the time to create decent Linux drivers. The ATI ones are pure shit.

[surfwax95 @ Nov 16th 2007 10:56AM]

Goodness, I'm a Mac man through-and-through, but that looks like one hell of a computer.

[artic5693 @ Nov 18th 2007 12:55PM]

Looks, but not substance

[Victor @ Nov 16th 2007 10:56AM]

So does anybody else realize that this is "presale" not order today, ship in a couple days kind of thing....

[Kevin @ Nov 16th 2007 11:01AM]

Wow - it seems that the days of Apple being overpriced in this segment of the Market are over... Yeah, you could make the argument that the Dell has a desktop CPU... but it also has integrated video... Color me unimpressed - I was hoping for some pretty sweet pricing.

[Steven Reynolds @ Nov 16th 2007 11:07AM]

I am disappointed with the lack of customization. Why can't I have 4 gigs of ram and a SSD?

[Matthew @ Nov 20th 2007 12:19AM]

Exactly, what is the point in blowing all that cash when I can barely get enough ram to run vista?

[ark_v2 @ Nov 16th 2007 12:50PM]

Why would you want a SSD drive on an all in one?

[Steven Reynolds @ Nov 16th 2007 1:02PM]

Instant (or close to it) on, Quiet, Unobtrussive, and Elegant.

[Ranger @ Nov 16th 2007 11:25AM]

how come i havnt gotten an email about this? i signed up for it but havnt heard a thing! is it just me?

[onetruebill @ Nov 16th 2007 1:13PM]

We have all been working with microsoft and apple to keep you out of the loop.
It has to do with that shirt you wore the other day.

[Hassan Suboh @ Nov 16th 2007 12:02PM]

It's funny that Dell and HP said Apple's retail wouldn't last two years. It's been 6 and it's only growing. Funnier still is that both companies are copping Apple's methods of marketing and attempting to mimic design.

[Hassan Suboh @ Nov 16th 2007 12:02PM]

I should add that in order for this to be worth buying, it should be half the price of the cheapest iMac.

[Z @ Nov 16th 2007 12:02PM]

This is a very slick, polished system, but there are some things that I believe need to change...

1.) The screen is only SXGA res (not even SXGA+). What a MAJOR disappointment and a COMPLETE deal killer. Why wouldn't Dell offer a UXGA panel as an option for this thing? I mean, it's a 20" screen! They easily could've offered the highest res (HD res). I have higher resolution on the 17" screen on my laptop. And what good is that resolution with Blu-ray? No true HD there. What a shame.

2.) The graphics card is really disappointing. They should offer something much more powerful (or a mobile SLI option coupled with an Aegia PhysX proc (addressing space concerns, while still offering real graphics power) like they offer in one of their laptops).

3.) A person should have the option to integrate SSD. Granted, this is expensive, and perhaps Dell didn't think that the target audience for this machine would be interested in that option, but you never know. If people don't want it, they can simply ignore it. But for those of us who do, the option would be nice.

4.) They should offer an option to bump up the RAM to 4GB.

5.) They wireless keyboard looks really nice, but the stock wireless mouse needs to be much better. At least you can upgrade the mouse to a Logitech MX Revolution Laser version while you're ordering - but it should just be stock for a sleek system like this.

6.) They should offer both a Blu-ray *and* HD-DVD as an option (not JUST Blu-ray).


So those are the six weak points I believe are present in this system and how they should be corrected. The first four things I list, they offer on one of their high-end laptops, so there's no reason they couldn't offer it on this system. #5 in the list is self explanatory. And the last thing (#6), they should offer on ALL their systems so CUSTOMERS can make the choice, not the computer company.


Everything else on the system I really like. Maybe later, they'll have these things ironed out (or not) and offer it in a Penryn flavor.

[ark_v2 @ Nov 16th 2007 12:53PM]

I think all your points would be valid if we were talking about a non-consumer PC. I wouldn't buy one just by the fact of not actually being able to keep upgrading it with the time (or at least as freely with a standard PC).

[Z @ Nov 16th 2007 1:01PM]

All of my points ARE valid. This isn't a PC that you crack open and upgrade like a tower, but that just strengthens what I'm saying. The fact that you can't crack it open and swap things out makes it more important for consumers to have more options during the ordering process so the system can meet a wider range of needs and wants (which Dell easily could've met).

I'm a power user, and I'd love to have a really clean, sleek, attractive system like this - but if I can't have some better configuration options, then it's a no go.

[JoeNet @ Nov 16th 2007 12:31PM]

That does look very slick but I don't really understand the all in one desktop. I can live with a machine sitting under the desk. If it is in the kitchen or somewhere more visible I would just go with a mini PC case or if it was just for web surfing and such get a Mac mini. I like to be able to update my hardware.

[AlexP @ Nov 16th 2007 12:38PM]

What part of "you're in a minority" don't you get?

[Argot @ Nov 16th 2007 2:07PM]

Yeah, cause Apple products upgrades so well....

[AlexP @ Nov 16th 2007 4:12PM]

Do I need to mention the ingenious design of the Mac Pro and the that opening at the bottom of the iMac for upgrading memory?

Times be changin', bro. I'm sure the next generation laptops won't be as much of a pain in the ass to upgrade.

[SJobs @ Nov 16th 2007 12:37PM]

With Vista? I'll stick with my iMac.

[ark_v2 @ Nov 16th 2007 12:54PM]

Do you want it to have OS X or what? If you hate vista like me just install some linux distro or XP.

[michael @ Nov 16th 2007 4:37PM]

A Mac with OS X preinstalled? I'll just stick to another higher-quality brand.

Mac hardware is awesome, but I never really liked using OS X for anything. People have their preferences.

I'm running Vista right now, on a Sony Vaio, and it's working very well. If you don't include the fact that there's still not enough software and drivers out there for Vista, it's still an awesome OS.

So butt out of posts if you're just going to spread around the fact that you prefer Macs.

It's almost like you're paid to post these kind of comments in tech blog posts.

[KennyWRX @ Nov 16th 2007 12:53PM]

Can someone confirm this infact has a SXGA display. SXGA is for 4:3 aspect ratio monitors and by the looks this has a wide screen 16:9 monitor. Got to be either WXGA, WSXGA or WSXGA+.

[Russell @ Nov 16th 2007 1:52PM]

1680×1050 is the resolution

[Mike G @ Nov 16th 2007 1:45PM]

I have used Dell's for years. Most, if not all, of thier new models come with a built-in Intel Video Card. After a couple of months, they then add the option of an add-on card powered either by ATI/AMD or NVidia. I am sure, hoping, that this is also the case.

BTW.. I would much rather have an iMac over this Dell, but that is my personal preference. All companies put out "lemons", so saying you had a bad experience with one company vs another because you got a "lemon" isnt a valid arguement.

[shifuimam @ Nov 16th 2007 2:03PM]

I'd buy this thing over an iMac any day.

More features, better prices, far, far better warranties, and probably actual user-serviceable parts.

Oh, and it's not a Mac. Which means no snotty egotistical salespeople to deal with. Win!

[Justin @ Nov 16th 2007 2:58PM]

It's like you took bits and pieces of comments from previous Engadget comments and merged them to form one big misinformed conglomerate of idiocy.

1. It's more expensive than the iMac when you actually break down the value rather than it's bells and whistles that the average computer user wont need.

2. Since you know about warranties, why don't you outline why the warranty on a product YOU'VE NEVER SEEN A WARRANTY FOR would be better than the iMac's?

3. It has the same form factor as the iMac, what makes these parts more user serviceable than the iMac. Really. I'd love for you to tell me. And all in one is an all in one is an all in one. You'll be able to do some upgrades here and there but i can't imagine Dell's machine is going to be easier to service than any other all in one.

4. Have you actually been in an Apple Store? I've met some of the friendliest people in various locations. I'm tired of these fanboy tirades slandering good hard working people who shouldn't be slandered by the 40 year old virgin types that hang out in the comment sections. Log off the internet and get a life. You're pledging your allegence to a DELL COMPUTER. It's not that serious. Get some air.

The XPS One seems like a great machine, in some ways it's better than the iMac. I'd have to see it in person before I'd even considering purchasing one. I have Dell horror stories from fixing family computers, but it looks pretty worthwhile.

[shifuimam @ Nov 16th 2007 3:38PM]

@justin: Yes, I have visited Apple stores. The employees have completely bought into the Church of Apple. It's pathetic. I went in with a brand new 60GB Photo that had a bad hard drive (it was completely corrupt right out of the box). The dickwad at the "genius bar" actually told me, with an idiotic smirk on his face, that it was because I was using my Windows-supported iPod with Windows.

Why are Dell's warranties better? One word: CompleteCare. Dell's Accidental Damage coverage will always surpass anything Apple provides until Apple can provide the same kind of coverage. Dell aslo allows for unlimited phone support for the life of a computer. Apple does not. Dell has onsite repair options. Apple does not. I'm not interested in hauling my iMac to the Apple Store 30 miles away just to replace a dead wireless card, thankyouverymuch.

Same form factor as the iMac, but I'd bet you money that you won't void the warranty by upgrading the hard drive in an XPS One. You will in an iMac. I can't say for certain about the XPS One yet, since the manual's not on Dell's website yet.

$1500 iMac: 2.4GHz C2Duo, 1GB RAM, 256MB video, 320GB HDD, a/g/n wifi, bluetooth, superdrive, shitty remote, 90 days phone support, one year in-store warranty.

$1500 Dell: 2.2GHz C2Duo, 2GB RAM, integrated video, 250GB HDD, a/g/n wifi, bluetooth, superdrive, much better remote, media keyboard, multiformat integrated media reader, HD tuner (instant DVR), lifetime phone support, one-year onsite warranty.

So I'd have to say the Dell wins.