While we can't help but feel all warm and fuzzy inside whenever a manufacturer owns up
that originated on its end, it's even better when affected customers are looked after for their troubles. According to GigaOM
, users dealing with a malfunctioning
Sidekick Slide can swap their unit for a shiny new Sidekick LX free of charge, and if for whatever reason that doesn't get your juices flowin', you can opt to exchange it and put the purchase price towards another handset. If you're dead set on just keeping your current Slide, you can simply wait things out until a fix is announced, but you won't find us passing up on any offers to upgrade gratis.