You expect an firmware update to fix a hardware problem? Good luck with that. Why don't you just go to the nearest Apple store and return the phone since it has a 1 year warranty?
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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You expect an firmware update to fix a hardware problem? Good luck with that. Why don't you just go to the nearest Apple store and return the phone since it has a 1 year warranty?