Controller abuse has always been a mainstay of the video gaming existence -- no need to blame your thumbs when there's this hunk of plastic to chuck at the floor -- but who knew Nintendo was working such violence into its own official support curriculum? Wired's Russ Neumeier gave Nintendo support a ring when one of his Wiimotes stopped sensing motion and none of the usual fixes seemed to work. After explaining his situation, the Nintendo rep asked Russ smack the controller into his hand, button side down, two or three times. After being assured that she wasn't kidding, Russ did as he was told and was awarded with a fully functional Wiimote. We could see why Nintendo wouldn't go shouting about this "fix" on its official support literature, but it has us wondering if "blow into the cartridge, whack side of NES, insert cartridge, repeat" was the Nintendo-approved method all along.

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Nintendo support recommends Wiimote abuse to puzzled caller