I don't. Sometime on October/November, my call connections have stunk on a random basis. There were about 2 weeks straight that we couldn't rely on Vonage to deliver both sides of a call. The other party could hear me, but I could not hear them. They also seem to have a bad habit of not updating their records when you go from one company to another, even when you take your phone number. They are to cancel service, but when we called to confirm (at the suggestion of Time Warner, who my phone is thru now) the account was still open, and billing had no record of the transfer of the phone number. They were great at one time, but they've been going downhill for quite some time...
I've had very good service from Vonage for going on three years now. I think a lot of people who experience bad call quality can probably blame a sporadically bad internet connection or an improperly set router. I have my connection set to give the highest priority to the Vonage calls and it works out great.
Unless Time Warner was starting to shaft my connection, which in turn was causing only one side of a conversation to be transmitted (and random loss of connection to Vonage's routers.. my internet was fine, but the phone adapter would lose connection), then it was Vonage. And if it was not, the new package deal that I'm in is cheaper than my regular service + Vonage.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Do people even use Vonage? I don't even see their ads anymore. I guess they just don't have money left over for that stuff.
I don't. Sometime on October/November, my call connections have stunk on a random basis. There were about 2 weeks straight that we couldn't rely on Vonage to deliver both sides of a call. The other party could hear me, but I could not hear them. They also seem to have a bad habit of not updating their records when you go from one company to another, even when you take your phone number. They are to cancel service, but when we called to confirm (at the suggestion of Time Warner, who my phone is thru now) the account was still open, and billing had no record of the transfer of the phone number. They were great at one time, but they've been going downhill for quite some time...
I've had very good service from Vonage for going on three years now. I think a lot of people who experience bad call quality can probably blame a sporadically bad internet connection or an improperly set router. I have my connection set to give the highest priority to the Vonage calls and it works out great.
Unless Time Warner was starting to shaft my connection, which in turn was causing only one side of a conversation to be transmitted (and random loss of connection to Vonage's routers.. my internet was fine, but the phone adapter would lose connection), then it was Vonage. And if it was not, the new package deal that I'm in is cheaper than my regular service + Vonage.