That's right, the Net has changed everything. I think if a retail store is going to survive in this day and age, they better have something that sets them apart from online shopping, such as knowledgeable clerks to assist in a buying decision.
CompUSA has nothing to offer, IMHO. The San Francisco store used to have good help. You could find a clerk and they would answer questions and make recommendations.
About a month ago all a clerk could do when I needed help was to unlock the Nintendo Wii display so I could get a game I needed. She did not know which games were the Wii versions.
She stuck around though, but only to escort me to the front cashier to make sure I paid. [CompUSA policy, due to high incidence of theft, I guess, was that on removing a game from the locked cabinet for a customer, the clerk had to escort the customer to the cashier so to make sure the customer paid for the $49 Wii game.] Way to treat the customer [I was in a $1200 suit and carrying a briefcase.]
Reader Comments (Page 1 of 1)
MichaelSF @ Jan 20th 2008 5:22AM
That's right, the Net has changed everything. I think if a retail store is going to survive in this day and age, they better have something that sets them apart from online shopping, such as knowledgeable clerks to assist in a buying decision.
CompUSA has nothing to offer, IMHO. The San Francisco store used to have good help. You could find a clerk and they would answer questions and make recommendations.
About a month ago all a clerk could do when I needed help was to unlock the Nintendo Wii display so I could get a game I needed. She did not know which games were the Wii versions.
She stuck around though, but only to escort me to the front cashier to make sure I paid. [CompUSA policy, due to high incidence of theft, I guess, was that on removing a game from the locked cabinet for a customer, the clerk had to escort the customer to the cashier so to make sure the customer paid for the $49 Wii game.] Way to treat the customer [I was in a $1200 suit and carrying a briefcase.]