Apple's iTunes 7.6 plays nice with 64-bit Vista
By Darren Murph 
posted Jan 15th 2008 3:07PM
posted Jan 15th 2008 3:07PM
[Thanks to everyone who sent this in]
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So I did both the auto-update and then tried to uninstall and install the new 64bit version (with iTunes64 installer), and yet task manager says they're running in 32-bit mode, what gives?
At a guess Eric (I don't have iTunes running in front of me), I'd say that it's probably only the driver that they converted to 64-bit.
All drivers must be 64-bit on an x64 system, but the rest can be 32-bit and will run just fine.
Yeah, that's what I started thinking too, shame.
I run Vista x64 on my Mac Pro (not exclusively, but a hefty percentage of the time). It has 5GB of RAM, so 32 bit would be a waste on this machine. Ironically, iTunes and the iPhone were the only devices I had trouble getting to work under 64 bit. Now I can keep my phone synced with my outlook. Seems to work fine now. Thanks Apple!
After 10 years away from computers I have recently got a dell inspiron 1520 laptop. bought it to compile cd`s for home/car among other things and installed i-tunes 7.6, downloaded some songs ripped others from cd collection to compile a playlist but when i pressed the burn button in i-tunes i got a error message saying cant burn disc unknown error 2131 has occured aaarrrggghh!!! thinking about staying away from computers for good. Bloody frustrating. Any ideas out there????
I downloaded 7.6 a few weeks ago and it turned a ton of my mp3 files into MPEG files. What can I do to fix this?
sorry....forgot to mention i use Vista...
Yes I too finnaly decided to load 7.6 onto my Vista Ultimate (64 bit). (it's a rented laptop not my OS choice).
Suddenly I have BSOD. and continual BSOD
Reboot into safe mode but can't uninstall ITunes.
Finally removed all services except those needed to uninstall (application management, windows installer).
Started in normal mode, uninstalled Itunes, helper and Qtime.
Now no BSOD but no Itunes.
I have Vista Ultimate 32 bit NOT 64 bitand iTunes will not burn a CD from the application.
I have tried everything numerous times - regedit - deleting upper and lower filters - installing previous versions of iTunes - installing the Gear drivers - NOTHINGS WORKS. Perhaps Apple will get someont to write a program that works for windows instead of giving useless fixes and telling me to switch to a MAC.
Hundreds of dollars spent on iPods the family has four - and Apple smirks about Vista. Shame they have stolen my money.
Does anyone have a solution that really works.
I installed the new iTunes 7.6.0.29 on my Vista Ultimate(64), and I still am facing issues. No audio at all, when I try to play a track in my library via iTunes. Everything else seems to be fine...just can't get the damn thing to play!
The 'Play' button does not respond at all!
Put in a couple of posts on the Apple forums, and no response yet.
I hope they fixed the high memory usage.
+1 million on that. I'm sick of iTunes 7.5 using 700MB of RAM after a few hours....
Anybody know if the 1.1.3 upgrade works for jailbroken phones (ie make them virginized 1.1.3)?
So it play's nice with Vista 64 but does it make the iphone work?
First of all, I'm pissed that I bought the 64bit Vista because all its been so far is a freaking disability. And I have yet to see anything that benefits me because I have 64bit.
But I digress, to be honest I never really experience much problems with the older iTunes, besides it eating my RAM but I'm used to that because Vista itself GOBBLES down RAM. Oh well. I don't use iTunes anyways, I prefer Windows Media Player 11.
Bought the 64-bit Vista eh? All Vista retail boxes come with both 32 and 64 bit editions. Where did you buy 64-bit only Vista from?
@doubleyewdee -
OEM editions only come with one version
Yeah I got mine from HP so it was already installed and I the recovery discs are also only 64bit. I can probably downgrade down to 32bit if I download Vista 32 and use my key, but too much of a hassle. But Vista runs pretty fast on my 2.2Ghz Core 2 Duo Santa Rosa chipset with 2Gbs of RAM. But I'm also looking forward to the final release of Service Pack 1 =).
I have Vista 64-bit and 32-bit disk in my hand.
I installed both (one by one) and performed compressions.
Vista 64-bit with the latest BIOS version and drivers and software updates, works WAY better then Vista 32-bit. Many bugs found in 32-bit are not found in 64-bit.
We an see that Microsoft worked harder (or first) on the 64-bit.
So far, even my oldest software and games, works fine in 64-bit.
You should all try it out!
Specs:
- Geforce 8800 GT 512MB (also tested and get same Vista interface and video playback performance with the Geforce 6600 GT 128MB of RAM)
- 2GB of RAM 400Mhz DDR 3-3-3-6-2T
- AMD Athlon 64 X2 4400+ S939
- SATA-II HDD 16 MB of Buffer 7200RPM
Vista 64-bit FTW...
Now let me try this iTunes....
So, does this mean the iPhone will work with the 64-bit Vista now?
yep, iPhone + Vista 64bit = working =)
WOOHOO! The iPhone was the only reason I downgraded from 64bit Vista.
Looks like I'm heading back to 64 bits tonight.
God I hope that was sarcasm.
Bloody hell, that was close! I managed to get 02 to take my iPhone back after a month because it didn't work with Vista 64! That iPhone was the worst thing I ever bought. Just replaced it with a Vario III on T-Mobile.
The iPhone is nice if you want a phone and iPod, but the phone was simply far too locked down to be any use for me.
I only use iTunes for my iPod Touch. Just listening to music on my computer, Windows Media Player is the way to go. Faster startup time, lighter memory use, and better sound quality.
I don't think iTunes has ever played nicely with any version of windows.
Indeed.
iTunes on the Mac = not a bad piece of software, quick, stable, alright looking, etc.
iTunes in Windows = bloated, slow, looks out of place
So let me get this straight. 64 bit Windows, but NO Linux version? Now that's what you call hate.
You have to be using 64-bit Internet Explorer to download the 64-bit version. The only difference is a 64-bit GearSec CD/DVD Burning driver, the application itself and all of its services are still 32-bit.
Which is fine. Even some of Microsoft's own applications - e.g. applications coming with their webcams - are still 32 bit only. The only problem I had with iTunes on 64-bit Vista was the constant complaints about "missing" CD drivers at startup and the one I discovered yesterday where I wasn't able to read any CD/DVDs in any other program (including windows explorer) if iTunes were active; now that was a pretty major problem.
The post mentioned that the new iTunes will offer movie rentals. I didn't see that when I was browsing through the catalog.
Did I miss something?
It says it works with 64 bit right on the product page, er download page under system requirements.
Sigh, if people would only understand that Vista uses more memory FOR A REASON. It's called caching people. Rather than having free, unused memory in XP, Vista is actually using your memory to do something. Feel free to start a daily "Why does Vista use so much memory?" thread in a forum like HardOCP's OS forum.
I hope this info is right, I've been having to boot into XP 32 to use my iphone.
I am using windows server 2008 x64, and itunes 7.6 installs and works fine :)
Movie rentals is a great idea. There are nights where a group of friends can't find a movie, so we settle on something else. Now, any time, I can just rent it for the night.
Awesome.
I hope you are only wanting the SD rentals and not the HD. You'll be forced to purchase the Apple TV if you want HD rentals.
I don't have an hd tv in my room so... no. SD's just fine
64-bit Vista and iTunes...two things I don't want near my computer.
I honestly can't blame Apple for not expediting the process...64-bit Vista users are probably in a smaller minority than OS X users even (overall, not iTunes usage). I'm keeping away from 64-bit Vista for a while...used it for a couple months and had all sorts of fun compatibility and performance issues on top of the standard Vista ones. (MS should have forced Vista as 64-bit only, which would have dramiatically helped driver & app compatibility, but god forbid they drive progress instead of their sales).
i don't even have the courage to install 64bit vista :)
I CAN'T FREAKING BELIEVE THIS!!!!!!!!!!!!!!!!!!!!!!!!!!
Itunes is pretty much the only problem program I have had since getting Vista64, and I have been reading TONS of forums and posting for help, and even sent Apple an email asking for an update on the progress of a 64 version. Then yesterday a guy in a forum posted how he had had the problem still someone told him about the GearSec CD/DVD Burning driver, and it fixed his. So I installed it yesterday and it worked. Was so relieved.
Now what do they do? Fix it themselves. Only a year + later.
Oh well, least it finally works.
Just upgraded... No problems, works great :)
Works Great. I use Itunes because I like how it is organized. So when I first got my x64 laptop I was annoyed, then I got the Gearsec driver and all is well. But Last night I hooked up an ipod and it said i couldnt talk to it. So I am glad they fixed it just in time for me to need it :)
side note, only had one driver problem with vista x64. Easy resolve if you know how to use google
so I have 7.6 installed but I can't figure out how to rent a movie... the only option on a movie's page is BUY, no rent button anywhere...
I just installed iTunes for Vista x64. For my install, it took a little longer than usual, but I had a couple of things happening at the same time. The program seems fine, for the first time I can connect my iPod Touch to iTunes in Vista x64! Downloading the 1.1.3 for the Touch has proven more than irritating from Apple though... that's a different problem though.
I don't see any options for renting yet...
I have Vista 64-bit and 32-bit disk in my hand.
I installed both (one by one) and performed compressions.
Vista 64-bit with the latest BIOS version and drivers and software updates, works WAY better then Vista 32-bit. Many bugs found in 32-bit are not found in 64-bit.
We an see that Microsoft worked harder (or first) on the 64-bit.
So far, even my oldest software and games, works fine in 64-bit.
You should all try it out!
Specs:
- Geforce 8800 GT 512MB (also tested and get same Vista interface and video playback performance with the Geforce 6600 GT 128MB of RAM)
- 2GB of RAM 400Mhz DDR 3-3-3-6-2T
- AMD Athlon 64 X2 4400+ S939
- SATA-II HDD 16 MB of Buffer 7200RPM
Vista 64-bit FTW...
Now let me try this iTunes....
Sorry, it seams an error was done on my part, the above post is supposed to be a reply to "Eric M." post
YES! YES! YEEES!!! Finally I can use my iPhone with my main System! YES!!!!!!!!!!!!!!!!!!!!
Just installed it; not much has changed. It still doesn't see my Apple TV dammit.
I wonder how long it will take someone to unDRM the rentals....
has anybody found a solution for the non-rentals yet? not to my knowledge, so probably a long, long time. wmv files are a different story... if that's a concern, which it shouldn't be. breaking drm is DIRTY AND BAD.
Still don't see rentals, either. Hmmmm....
So, we have HD content available only via Apple TV...nice...thanks a lot. :(
The new notebook is sealed like an iPod so have fun with that battery.
I was pretty happy with the keynote...you know...until we got the full details.
What a disappointment.
DL Link? The version im getting from apples's website is telling me to download the 64 bit installer because the 7.6 I have is designed for 32-bit windows...
Where?? download it from where?? ARRGGHHH!!
http://img217.imageshack.us/img217/4876/clipboard01ji9.jpg look! :(
oops have to do it with ie64 my bad :p
Daniel - I had same probs. Turns out you need to download iTunes with IE and not fireworks. You'll then be prompted for to download iTunes64Setup.exe
Had to uninstall the prev version of iTunes first.
can somebody please upload the 64-bit version installer? I have Win XP 64-bit and it links me to the 32-bit edition. I know Apple doesn't support it, but I know several people who have installed it and it works fine.
Vista 64 iPhone 1.1.3 all working. A great day.
Dear iTunes,
How about Linux?
Exactly...we are shunned by the Mac people. Which is why I've gone the Rockbox route.
I run rockbox on my iaudio, but I also own an ipod touch and gtkpod is problematic. Sigh.
I have been using iTunes for a long time on 64bit XP and Vista. I installed the Gear Software driver and i haven't had a single issue. I sync my 5.5G Ipod all the time. What other issues were reported as bugs under 64bit?
wwwgearsoftwarecom/support/drivers.cfm
I can't even get it to connect to the iTunes store....interesting...
It's still slower that Duke Nukem Forever Development. It's faster running on OSX inside of a virtual machine where Vista is the host system. Ditto for for linux as the host.
I don't understand how a native application can be so much slower on the host than through two layers of emulations.
It's because all Apple software for Windows uses a lightweight user interface library drawn from OS X to paint its GUI, to emulate the OS X look. They are not fully native applications because they don't use the native Windows widgets to draw the UI.
It's ingenious really. The crappy software that Apple puts out for Windows platforms bogs down the entire system, and Apple can then blame it on Windows and use it as a reason to switch to OS X.
Works great, glad I can rip my CDs again with iTunes instead of WMP.
Ive been using iTunes and Vista x64 since RC1 and havent had a problem other then having to download the GEAR drive to burn cds, it imported fine. I dont have an iPhone but I use iTunes regularly and transfer music to my iPod on a weekly basis.
Ive never had any sort of issue with Vista since I got my video card driver a week or two after release. After that little problem everything has worked great.
Does anyone have a link to the 64-bit download? I wen to the hyperlink and downloaded. It did nothing new. i had the same error messages as I had before?
OMG! The Apple Software Update actually worked for iTunes! My head just exploded... and that stupid error about iTunes being broken is gone. Nice.
For anyone else is the license agreement in cursive italics? (XP MCE)
I have installed 7.6 and it has (touch wood) solved the final two remaining KNOWN Vista x64 issues I’ve had:
- a DVD driver incompatibility issue (only a recent problem where I couldn’t rip CDs or record to DVDs using iTunes)
- incompatibility with WMP – a consistent problem from day one where WMP wouldn’t work (at all until Vista was rebooted) if iTunes had been started first.
I’ve also suspected that one or two OTHER minor problems I have with Vista 64 were caused by iTunes, but I’ve never known for sure. Anyway, I’ve been testing all of 5 minutes and I’ll really believe it if a week from now these problems are still all solved. But, I’m cautiously optimistic. This was my LAST significant outstanding Vista 64 issue.
...Dale
Everything installed and runs fine. Very slick.
i had the download the 64-bit version for xp64 and it won't install claiming that i'm not running vista 64. i thought, well, no shit, then don't make me download the 64-bit version.
Yeah, I cannot install iTunes 7.6 on WinXP 64-bit. I get the same error.
Er sorry - I meant don't download iTunes for Vista 64 using FireFOX (not Fireworks!)
Does it still insist on adding qttask.exe to my registry startup section upon every boot?
Does it still force iPodService to run in the background all the time, and automatically adds iTunesHelper to my startup?
Finally some support for XP64? Not quite.
"This iTunes installer requires that your computer is running Windows Vista 64-bit."
It's frustrating how running x64 hardware seems to necessitate Vista in the minds of developers, like Apple. Did everyone forget about the 64-bit version of Windows XP? Does the decision to hold off on Vista for now mean 32-bit XP for x64 users?
Here's hoping this is just an 'oops' and a 7.6.1 build will get things rolling for us XP64 users.
I just downloaded the alleged 64-bit version and it does NOT work. It just tells you that you should download the 64-Bit version but does not provide a link to it anywhere.
As several others have pointed out, you MUST use Internet Exploder (latest version) if you're running Vista 64-bit. For some dumb reason, rather than putting a "click here for 64-bit" button, they guess your OS based on the browser's UserAgent or something.
It downloads and installs just fine after that.
I use IE as a /last/ resort, but I could not convince their site to render it for FireFox, so IE it was.
for some reason you have to use IE (I used the 64 bit version) in order to download the 64bit installer. The first time I tried with firefox beta 3.0 and it just downloaded the 32bit version - lame.
Whoops! Looks like the 64 bit version of Itunes (specifically the Bonjour service that installs with it) does NOT play well with 64 bit Vista (and my setup)! If anyone else can confirm, that'd be great.
Situation:
I installed Itunes this morning after reading this thread, and went off to work (without rebooting). I rebooted this evening after doing some windows updates and had no Internet connection.
After much fussing (and thinking it was the Windows Updates... even resorting to a system restore to a point before the windows updates), I spotted the LSP entry for the bounjour LSP files in the registry and remembered that I'd updated Itunes. The earlier system restore was from a point after Itunes had been installed.
I uninstalled Itunes and verified that I could get an internet connection again.
Verification:
To confirm that it was Itunes that caused the problem, I decided to recreate the situation. I did the following steps.
1. With the latest windows updates NOT installed, and Itunes 7.6 NOT installed I Rebooted.
2. I installed the latest windows updates, rebooted, confirmed positive Internet connection.
3. Rebooted again, confirmed positive Internet connection.
4. Downloaded Itunes (64 bit version from http://www.apple.com/itunes/download/ which as others have identified determines which version to download based on your browser).
5. Installed Itunes. Confirmed positive Internet connection.
6. KEY POINT. At this point I REBOOTED, and confirmed a NEGATIVE Internet connection.
7. Rebooted again to confirm, still no Internet Connection.
8. UNINSTALLED Bonjour from the add/remove control panel applet. No Internet Connection before rebooting.
9. Rebooted, confirmed Positive Internet connection (and started writing this post).
SYMPTOMS:
If you do an IPCONFIG /ALL at a command prompt with Itunes 7.6 installed, you'll see TWO default gateway entries. One being 0.0.0.0 and the other being your usual one. At this point, I believe all traffic is being routed through the wrong gateway, hence no Internet connection. As soon as you uninstall Bonjour and REBOOT, you should be back to just one gateway (the regular one).
Additional symptoms show and additional Unidentified public network in the control panel>Network and Sharing Center.
Of course the biggie is NO connection to the Internet.
I have documented each IPCONFIG /ALL > C:\ipconfig-.txt, and have a handful of pertinent screenshots.
Anyone else verify this?
ITunes 7.6 crashes on Windows Vista Ultimate all the time or at least it freezes. Playing audio or video is not possible and even if you kill it after it crahed (buttons like close window do not work anymore after freeze/crash) you have to restart the computer because it is sticking in the system. (task manager)
Also it says it's a 64 bit product, task manager states it is running as 32bit. Apple is doing a joke here in my opinion..
BRAVO!! BRAVO APPLE! Thanks for the most painful and time consuming day of my IT Career! After iTunes alerting me Friday night it needed to upgrade to 7.6 (no mention that those on Vista 64 should go and download from the website rather; there was no news from you even alerting users) and completing no problem. I boot my pc on Saturday morning only to be greeted with a endless cycle of BSOD because of WUDFRD.sys. Now a) I have a USB keyboard - so there was no way to boot into safe mode to actually do a system restore which not even your own website reccomends doing or even bothered to let your iTunes users be aware there could be issues. b) I spent well over 2 hours on the phone to your "customer care" phone line today attempting to get hold of someone who was as I was informed by those "individuals" at your UK call centre is a"Product Specialist" for iTunes - Only to be put BACK INTO THE QUEUE AGAIN to wait another "15 minutes due to high calls".
I have tried completely uninstalling and reinstalling the iTunes64Installer.exe as suggested by some obscure KB article I had to search for after forking out to buy a PS2 keyboard and correct YOUR BLUNDER to MY SYSTEM!
So I say again; BRAVO APPLE!!! Aren't you lucky that we who were faithful and trusting of your brand are now stuck because of the DRM on songs bought in times past...
Encountered the same problem with the supposed 64-bit release of iTunes 7.6 on Vista x64 - BSOD on reboot complaining about wudfrd.sys. The 'fix' is as follows:
PART 1
======
[from some Googling; thanks "osulaxxer" on Apple forum]
1. Boot into safemode with networking
2. go to start and in the run box type cmd, right click on CMD and select run as administrator
3. in cmd prompt type this exactly- REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Safeboot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"
4. Hit Enter, then close the command prompt. You just added a registry key to add the service MSIServer (which is the windows installer service) in safe mode
5. Now that the key exists you will start the service: Go to start and in the run line type- net start MSIServer
6. The Installer service should be running, so go to control panel, programs and uninstall itunes
7. You should now be able to use Windows again
PART 2
======
[What I've discovered]
If you're brave enough then proceed, otherwise wait for Apple/Microsoft/Whoever to get provide an 'official fix'. However, this worked just fine for me.
1. Install Service Pack 1 for Vista
2. When running fine, install iTunes 7.6 x64 version (itunes64setup.exe).
3. Don't restart yet! Now download and install GEAR 64-bit drivers (http://www.gearsoftware.com/support/drivers.cfm)
4. Once done, you can now reboot, and fingers crossed it will all work fine!
One of the guys over at PlanetAMD64 has edited the Vista64 install file to get iTunes 7.6 working on XP Professional x64 Edition.
I've tried it and I can now sync my iPod Touch on XP x64.
Unfortunately, according to him, Apple are removing his posts from their forums.
Details of his fix are here: http://www.planetamd64.com/index.php?showtopic=35132&st=0
Sound like a simple fix too, which pisses me off even more that Apple didn't do it.