Yeah, just like Apple gives free software updates for it's current version of OS X. (For you Mac illiterate people, OS X is not the operating system. It's a collection of operating systems. The operating systems are Tiger 10.4 , Leopard 10.5, etc. not Mac OS X.)
And so you know, Apple's customer service is great. I had to use it once to get a Might Mouse replacement (Yeah, the scroll ball -while being a great design concept- sucked balls [lololol]) and I must say that Apple Customer service was very helpful and understanding about the whole situation. Although, where most people go wrong, is that they start off being angry with the guy on the other end of the phone for something that's not his fault and thus they don't get as great customer service as the guy who is polite - they're only humans after all...
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
Yeah, just like Apple gives free software updates for it's current version of OS X. (For you Mac illiterate people, OS X is not the operating system. It's a collection of operating systems. The operating systems are Tiger 10.4 , Leopard 10.5, etc. not Mac OS X.)
And so you know, Apple's customer service is great. I had to use it once to get a Might Mouse replacement (Yeah, the scroll ball -while being a great design concept- sucked balls [lololol]) and I must say that Apple Customer service was very helpful and understanding about the whole situation. Although, where most people go wrong, is that they start off being angry with the guy on the other end of the phone for something that's not his fault and thus they don't get as great customer service as the guy who is polite - they're only humans after all...