No reviews showed the device as lacking in any area (other than being too bulky). We believed that HTC would respond with a positive sentiment, because the overall device is wonderful, other than it being hobbled and slow. I use my device for phone calls and web browsing, just like I did my old W330i. I did expect more, but not enough to return the phone unless a statement such as the one HTC released was available.
To be honest, several people calling HTC's support lines have been informed that HTC was, "working on the issue." So, if they're working on it, why bother returning the phone? We were mislead, but I think it's more of a buyer's remorse. I will not buy another HTC product (Palm or i-Mate, I'm looking at you, too), but I was expecting more.
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No reviews showed the device as lacking in any area (other than being too bulky). We believed that HTC would respond with a positive sentiment, because the overall device is wonderful, other than it being hobbled and slow. I use my device for phone calls and web browsing, just like I did my old W330i. I did expect more, but not enough to return the phone unless a statement such as the one HTC released was available.
To be honest, several people calling HTC's support lines have been informed that HTC was, "working on the issue." So, if they're working on it, why bother returning the phone? We were mislead, but I think it's more of a buyer's remorse. I will not buy another HTC product (Palm or i-Mate, I'm looking at you, too), but I was expecting more.
If anything, I'm disappointed. .