AT&T wireless data outages hit the Midwest, other areas

We're getting reports from all over that AT&T customers are having trouble with 3G and EDGE data. A majority of the complaints are coming from the Midwest / Chicago areas, where things seem to be down entirely, but we've also heard from folks as far away as Florida. Team Engadget hasn't hit any snags in New York or Vegas where we're currently situated, but let us know if you're having troubles wherever you might be -- and what color crayon to use for this fancy "threat level" printout we've got pinned to the wall.

[Thanks to everyone who sent this in]

[adam @ Jan 31st 2008 1:50PM]

I'm having the exact same problem. iPhone from ohio down in Savannah, Ga and neither my wife nor I can receive calls but all other function work.

[HalcyonGT @ Jan 31st 2008 1:50PM]

No Edge in Iowa City, IA.

Dammit I guess I have to actually work today instead of reading Engadget articles on my iPhone.

[pkort @ Jan 31st 2008 1:52PM]

No 3g/hsdpa in milwaukee, wi

AT&T said it "is a know issue," and it spans WI,IL,FL, and Puerto Rico.

[Chris @ Jan 31st 2008 1:52PM]

I wish data was down in NJ. The last blackberry outtage about a year ago was the best six hours I've had in a long time!

[mike @ Jan 31st 2008 1:53PM]

I'm in Chicago, and its been down all morning. I thought I missed my bill payment! Goddamn AT&T. Although we are getting a freezing blizzard up here, and my cable has been intermittent as well.

[ITsPennywise @ Jan 31st 2008 2:00PM]

Haha...I thought the same thing. I was like did I pay my bill? I know I did...I was trying to check while driving to work. But then I realized, "NO EDGE!"

Curses...They fooled ME Jerry. Or is it, They FOOLED me Jerry.

Ah well.

[jason @ Jan 31st 2008 1:53PM]

down in Indy too... at least i have wifi right now.

[Tracy @ Jan 31st 2008 1:54PM]

No Edge in Bloomington, IN. Also cannot receive calls.

[Ian @ Jan 31st 2008 1:58PM]

Odd. Edge is working just fine for me in Bloomington and I was able to receive a call from a Verizon cell earlier today.

[Tracy @ Jan 31st 2008 1:55PM]

No Edge in Bloomington, IN. Also cannot receive calls.

[PeterFnet @ Jan 31st 2008 2:01PM]

Mokena, IL.
Worked @ 7:00 AM CST, didn't work when I was @ work @ 8:00 AM

[SaraVN @ Jan 31st 2008 2:03PM]

We're about 50/50 here in Milwaukee...some of my user's Blackberries are working, others aren't, they get: "Data Connection Refused" and "edge" not "EDGE". I'm sitting next to some of them, and I have "EDGE" and working data on my Blackberry.

[Dane K @ Jan 31st 2008 2:04PM]

sarah, sure... they'll give you a credit... call them, get transferred around to 4 different departments who will eventually tell you you've called the wrong 800 # and you have to call a different one... call that one, get transferred around more... eventually you'll get a nice $4 billing credit. have fun, let us know how it works!

[pkort @ Jan 31st 2008 2:12PM]

if you call and complain to 611, they will give you a $ credit- no timeframe on a fix yet

[Ben Kittrell @ Jan 31st 2008 2:14PM]

My iPhone is out here in Kansas City. It says "Cannot activate EDGE network" after trying to check my email.

[Jim @ Jan 31st 2008 2:17PM]

No EDGE on my iPhone in Champaign, IL. Been trying for two hours, nothing.

[Bazata @ Jan 31st 2008 2:22PM]

Edge is still down in KCMO as of 1:00pm Local time.

[Steve @ Jan 31st 2008 2:25PM]

No data service (3G in my case) at all in Colorado Springs, CO. It was working fine as of 6:30 am MST and then went down somewhere around 7:00 am.

[0g69 @ Jan 31st 2008 2:25PM]

No EDGE for over half of the BlackBerry users in my organization since before 8am this morning. They may have the most bars in the most areas, but if they cannot provide consistent service, is it worth it? What a joke.

[Dean Hughson @ Jan 31st 2008 2:32PM]

Edge working fine at Lake Okoboji, iowa

[Boyo @ Jan 31st 2008 2:32PM]

Called in to get my credit....The whole day. a WOPPING

.63 cents with tax .74 cents

What a Joke!

EVERYONE CALL AND GET THEIR .74 cents and bitch.

[chasetastic @ Jan 31st 2008 2:32PM]

AH! That's why.

[RC @ Jan 31st 2008 2:36PM]

EDGE has been down in St. Louis since past midnight.

Is there a way on the iPhone to revert to GPRS for now so I atleast receive my Yahoo! push mail??

[Okki @ Jan 31st 2008 2:36PM]

No dice here in Indianapolis on my Blackjack II on 3G.

No word from ATT other then "reboot your phone often and wait for the free txt message that says it's fixed"!

[George @ Jan 31st 2008 2:39PM]

Pittsburgh, PA. No Edge =(

[Jim Clark @ Jan 31st 2008 2:40PM]

Chicago suburbs... Batavia (far west north of Aurora)... I haven't had service on my iPhone since about 9:30 this morning.

[Rich J. Cornia @ Jan 31st 2008 2:40PM]

I'm in Las Vegas and I'm getting "Voicemail Unavailable. Unable to initiate connection." No visual voicemail and no way to retrieve it other than by dialing in.

[Ben Kittrell @ Jan 31st 2008 2:42PM]

Just came back up for me here in Kansas City

[Brent @ Jan 31st 2008 2:42PM]

No EDGE on my iPhone in Denver, CO.

[Rene @ Jan 31st 2008 2:42PM]

Edge off and on on my Blackberry 8700c here in Orlando Florida

[der00 @ Jan 31st 2008 2:44PM]

My Verizon Phone works fine... Can you Hear me now ? ;)

[wmchiefs @ Jan 31st 2008 2:56PM]

I can't get anything on my iphone down here in Atlanta. Its driving me crazy.

[Matt Banks @ Jan 31st 2008 2:56PM]

iPhone in Downtown Denver. Edge wasn't working at 9:00am MST, but is now....

[Ryan @ Jan 31st 2008 2:57PM]

EDGE seems to be back up in Wichita, KS. We'll see how long it lasts.

[Dane K @ Jan 31st 2008 2:58PM]

service here in chicago just came back up for most of us, or so it seems

[PeterFnet @ Jan 31st 2008 3:01PM]

confirmed, same area, mine just came back

[Deus Innomen @ Jan 31st 2008 3:04PM]

Confirmed, just came back up for me in the NW burbs of Chicago.

[senjo.gabriel @ Jan 31st 2008 3:04PM]

no edge in chicago...booo, my iphone is just a phone at the moment..how boring.

[Rob @ Jan 31st 2008 3:06PM]

edge is down in colorado (nw denver)

[Steve @ Jan 31st 2008 3:06PM]

3G seems to be back up in Colorado Springs

[will @ Jan 31st 2008 3:06PM]

"Safari can't open the page b/c it can't find the server." Atlanta

[sonny @ Jan 31st 2008 3:18PM]

3G and EDGE back up in Chicago, IL

[Rick @ Jan 31st 2008 3:20PM]

Chicago still down, and the way it's snowing, I expect to be stuck in my car quite awhile. Has AT&T acknowledged the problem and issued an ETA for a solution?

[Rick @ Jan 31st 2008 3:23PM]

I lied. Chicago is back up. All is well in the universe.

[Trent @ Jan 31st 2008 3:25PM]

Denver CO - 3g networks has either been down or malfunctioning.

[dude @ Jan 31st 2008 3:33PM]

no edge on my iphone in western colorado

[John Morris @ Jan 31st 2008 3:35PM]

EDGE was up and down all morning, but appears to be functioning properly, albeit slower than usual on the iPhone. Tallahassee, FL.

[Nils @ Jan 31st 2008 3:40PM]

Edge is down in St. Paul, MN, but 3G/HSDPA still up and running.

[Jason Rhyne @ Jan 31st 2008 3:44PM]

I stopped hearing the voice in my head that said Bush and Republican Party are great at the same time 3G stopped working. Do you think there's connection?

[superrrguy @ Jan 31st 2008 3:56PM]

In New York City and having all sorts of problems on my Tilt since last night. 3125 still working.