What the? They should do the right thing and send you the new disc FIRST, why disrupt the customers experience like this?
I had my 20" Dell LCD warrantied, and they sent me the replacement first, I put the defective one back in the same box and shipped it out the next day. No disruption of product enjoyment.
Oddly enough, I just had a 20" dell LCD warrantied a couple weeks ago. It would be much nicer if they'd handle it like rock band guitars - get CC info, replace disc, charge CC if original disc isn't returned within X days. It's stuff like this that makes me glad I modded my wii; I can keep playing while I wait on the replacement.
Reader Comments (Page 1 of 1)
Andrew @ Feb 16th 2008 12:33PM
What the?
They should do the right thing and send you the new disc FIRST, why disrupt the customers experience like this?
I had my 20" Dell LCD warrantied, and they sent me the replacement first, I put the defective one back in the same box and shipped it out the next day. No disruption of product enjoyment.
MattK @ Feb 16th 2008 12:46PM
Oddly enough, I just had a 20" dell LCD warrantied a couple weeks ago. It would be much nicer if they'd handle it like rock band guitars - get CC info, replace disc, charge CC if original disc isn't returned within X days. It's stuff like this that makes me glad I modded my wii; I can keep playing while I wait on the replacement.