This is good for companies... Why make your product high quality when as long as it's fun the consumers will fix it themselves. Of course no insult to the DIYers, always have respect for them, but picking up Harmonix's slack isn't my cup of tea.
I don't think it's a quality issue. It's a "people are beating these things senseless for hours upon hours at a time" and repeating that over a long time. They get abused. The fact that these things last as long as they do is pretty surprising.
There shouldn't be a lot of force going to that little wire, and if there is, it is a design flaw. I used to have a nice set of electric drums which withstood years of abuse, and never gave me even the slightest problem. Granted that was a $3000 set, and these cost $80, but if it only lasts a few weeks (or even a few months) that is unacceptable. No one should have to pay $80 / month for replacement parts to play a game.
To be fair, Rockband does have some pretty top-notch support. I was able to fill out a form online for a faulty guitar and get a new one shipped to me for free via 2-day air with a prepaid return label for the broken one. A shame that the thing would break in the first place, but at least EA's doing something about it.
Reader Comments (Page 1 of 1)
Reader @ Mar 1st 2008 11:38PM
This is good for companies... Why make your product high quality when as long as it's fun the consumers will fix it themselves. Of course no insult to the DIYers, always have respect for them, but picking up Harmonix's slack isn't my cup of tea.
Big John @ Mar 1st 2008 11:47PM
I don't think it's a quality issue. It's a "people are beating these things senseless for hours upon hours at a time" and repeating that over a long time. They get abused. The fact that these things last as long as they do is pretty surprising.
Gnaget @ Mar 2nd 2008 12:56AM
There shouldn't be a lot of force going to that little wire, and if there is, it is a design flaw. I used to have a nice set of electric drums which withstood years of abuse, and never gave me even the slightest problem. Granted that was a $3000 set, and these cost $80, but if it only lasts a few weeks (or even a few months) that is unacceptable. No one should have to pay $80 / month for replacement parts to play a game.
Chuckles McGee @ Mar 2nd 2008 11:53AM
To be fair, Rockband does have some pretty top-notch support. I was able to fill out a form online for a faulty guitar and get a new one shipped to me for free via 2-day air with a prepaid return label for the broken one. A shame that the thing would break in the first place, but at least EA's doing something about it.