To be fair, Rockband does have some pretty top-notch support. I was able to fill out a form online for a faulty guitar and get a new one shipped to me for free via 2-day air with a prepaid return label for the broken one. A shame that the thing would break in the first place, but at least EA's doing something about it.
Reader Comments (Page 1 of 1)
Chuckles McGee @ Mar 2nd 2008 11:53AM
To be fair, Rockband does have some pretty top-notch support. I was able to fill out a form online for a faulty guitar and get a new one shipped to me for free via 2-day air with a prepaid return label for the broken one. A shame that the thing would break in the first place, but at least EA's doing something about it.