- The screen hinge is significantly improved and feels really solid. Without putting it through 20,000 open / close cycles, we think it's fairly trustworthy, definitely good HTC gear.
- The microscopic keyboard keys are an absolute nightmare to type on with two hands if you've got normal human mitts. Unfortunately, it's just too small to use regularly, and too large to use with your thumbs; with that kind of real estate we'd have preferred a proper split thumb-board with a nice big track pad in the middle. Major bummer.
- The trackpad is pretty sensitive, but a little difficult to control. The machine itself is certainly snappy enough, though, even running Vista with Aero.
- Hitting SnapVUE / Windows Mobile-mode is instantaneous, albeit a little jarring -- especially since the screen is so huge and WinMo is so clearly not intended for it -- but it's nice to have a lighter weight interface than full-on Windows.
- Try though we might, we simply could not find a way to disengage the unit from its leather-bound case. Maybe this was outlined in the Shift's documentation, of which we received none. Quite annoying.
- HTC kindly bundles a screen protector, a spare clicky stylus, external USB hub with Ethernet (ahem, Air), and headphones with mic.
Update: Apparently the case is permanently bolted to the unit and can't be removed, part of some weird FCC requirement regarding antenna distance / SAR. At very least they HTC could have used Philips head screws (and not Torx) to facilitate ease of removal.