Sprint dropped 1.09 million subscribers in Q1
By Paul Miller 
posted May 12th 2008 10:43AM
posted May 12th 2008 10:43AM
[Via Electronista]
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I don't know ANYONE that uses Sprint... not one person.
Then again I have no life...
Hi. Name's Ben. Nice to meet you.
Now you do! :-)
make that two!
Sprint always sucked. I dumped the shares I had in that company a long time ago. When they took over NEXTEL, they KILLED IT (as I feared they would).
Their phones never appealed to me and they were notorious in my state for overcharging and damaging people's credit - I hope the company goes BANKRUPT honestly.
As for the phone above - IT SUCKS TOO.
Why would I buy an iPhone clone from a substandard ceellular carrier, when I could have the iPhone itself (with all its crippled features and lack of 3G)
If they truly want to save Nextel, they are going to need a NEXTEL iDEN version of the instinct that can get wireless television, and has Flash/Java and a Youtube client.
Then they need a cheaper data plan for it, at around $50 a month for a 2 year introductory.
NEXTEL's problem is high fees, high tax, subpar service, lack of real-time AOL IM texting, small screensize, and shit battery life.
The Sidekick stole Nextel's subscribers because its phone's managed to have all those things.
Nextel went dead when they released that pisspoor I930 - a smartphone without bluetooth :-/
With iPhones, Blackberries and Sidekicks on the GSM market, its gonna be easy for those 3 companies to chip away at Verizon and especially Sprint. While Verizon offers the widest American coverage and good download speeds, Sprint offers "more of the same" - like Hillary Clinton.
"Sprint's got 52.8 subscribers left to (squander) work with"
I don't get it...
Your education may have been squandered.....
Or mine, apparently,....... :-/
52.8 million Drew.
No, that number's right. I'm subscriber # 0.8, and they have 58 others left besides me.
"Sprint's got 52.8 subscribers left to..."
Erm..
I wonder who the 0.8 dude is? an amputee?
Sprint should be studied in colleges. A business with stellar infrastructure but horrid customer service.
I'm only with Sprint because of their 3g network, fastest in the business. However, once T-Mob launches some nice 3g phones for their network I'll be jumping ship.
its Hands Mcgee.
Haha, yes Riggs! Well done.
I LOL'd , that made my day...
jerry: the .8 is probably "Assy McGee" http://adultswim.com/shows/assy
I assume it is 52.8 million?
nah, that's accurate.
Got zero sympathy for Sprint or any other carrier that still insists they are not a "dump pipe" and continue to stay closed, offering crappy handsets ( iPhone excluded ) charging outrageous prices, really Consumer hostile business practices, paying to have government in your pocket.
Advice: Sprint just be the most awesome handler of my ones and zeros ( in whatever form it comes from me in ( voice, data, my personal media, etc . ) and and open your network to any handset I want to use. You are a dump pipe, be the best at it.
You getting paid for that avatar?
You trying to tell me that AT&T and the iPhone are open?!?!?!?!
Apple has just created a new type of walled garden that even though their selling a large number of phones, most of the phones uses don't think it is a good phone or a good input device (that is why 40% carry another phone to make calls and type emails).
Sprint is one of the most open in terms of network and expect that to grow in other ways as they work to support customers and the market.
It's actually the Death Star painted AT&T colors. So to answer your question, no I am not getting paid for the Avatar. Ttrust me I am the most unsatisfied AT&T there is.
If I am not mistaken wasn't Sprint the first carrier in the US to open their network? If you bring an unlocked phone to them from Verizon or any other CDMA carrier they will activate it on their network...and at the same time they will give you the necessary unlock codes to unlock a phone you bought from them...
It sounds to me like they have already opened their network to any handset you could want...maybe next time the pro-AT&T guy should do his research....
Reference: http://www.engadget.com/2007/10/26/sprint-nextel-agrees-to-start-unlocking-phones/
I'm sorry, I hate Sprint's phone selection and their customer service (sometimes) as much as the next guy, but you are so very mistaken on a couple of your points. I'll take the "charging outrageous prices" bit.
In terms of $/byte of data in whatever form, Sprint is without question THE BEST DEAL OUT THERE. You might think this is me and my opinion talking, but it's not. This is simple mathematics talking.
That is, unless I misunderstood what you meant to say. In which case, please forgive me.
Also, as stated earlier, your network-openness remark was basically wrong, too, but I think that what you're thinking about has to do with CDMA vs GSM, which is a different issue.
I just switched over from Verizon to Sprint after being a customer for 4 years and degrading and reception and, what seemed like, monthly increases in "administrative fees." I was pleasantly surprised to save money and get better reception. I do have to admit that the few times I have dealt with customer service have been less than stellar.
That's too bad. I used to be happy with Sprint but decided to leave because of the limitations of CDMA. I wanted the latest and greatest handsets and GSM is the way to go since you are not limited to just what you carrier has to offer. I lucked out by doing so since iPhone went with the carrier I switched to: AT&T. But otherwise, should I ever leave AT&T then it will probably be back to Sprint. I think Sprint's only solution will be to go GSM or at least offer both technologies.
The new Sprint Instinct looks nice, but I'd never get Sprint even if they were giving the damn phone away for free.
i can admit i dropped sprint as well. it was last year, but they're service was so bad here in nyc that i couldn't receive or make a call, voicemails showed up days late, texts never came, and i had no signal anywhere in the city.
i called and complained to them, they sent tech's out to different areas i said had no service, discovered there was no reason i should have had that bad of service, offered to replace my phone and give me two free months of service, but i told them i'm cancelling AND i want them to waive the 250$ early termination fee, which they did.
at&t hasn't been a problem for me in the city, so sprint better fix whatever is broken, because it sounds like i'm not the only person that's having the same problems.
Huh. I use a Samsung m610 on Sprint in NYC and Brooklyn without issue. I can even get a signal standing in the 33rd 6 station. I have no issues with Sprint, going into my 9th year with them.
i had a treo 700p and got zero service anywhere. it wasn't common for me to be sitting at my desk at work in dumbo and all of a sudden it tells me i missed nine calls and have six new voicemails. but then i couldn't even call to listen to them on my phone - had to use my desk phone to retrieve them.
and often, when exiting the subway, it would take over an hour for service to "resume," if you will - it would never find a carrier unless i hard rebooted the phone.
Sounds like the issue is your Treo, not the network. Those phones suck (I had 3 of them).
the issue might be that you work somewhere called "dumbo"
I am thinking of setting up a website to host the most horrid sprint stories and pay for the winner to get a new phone line of service elsewhere. I have deactivated a line 3 times w Sprint, and they keep turning it back on. Now they have a collection agency on me... I am nuclear PO'd. I am mad at sprint and their customer service, NOT COOL!!!
No big surprise considering they have the worse piece of crap for customer service. They are rude, unyielding, and unfair. Their business model sucks.
There has been a new addition to the endangered species list; The now rarely seen Sprint Customer.
There have been many valiant efforts by Sprint Telemarketers to extend contracts and rescue the last remnants of the customer base. Unfortunately their efforts have been self defeating as Sprint continues to use telemarketers from India which constantly remind Sprint Customers just how horrid Sprint service is.
Recently, the Katana phone has been declared an endangered species refuge. However it appears to be too little too late. As many expect the 3G iPhone to create another huge migratory wave that will lead to the end of the Sprint Customer.
But there is hope.
Sprint is building new breeding grounds for customers with the XOhm service and has brought new partners on board. There is also the possibility of an acquisition that may stem the tide of lost revenue. However it appears that the greatest threat to the Sprint Customer is apathy. The Apathy that comes from Sprint itself as it constantly pollutes the Sprint Customer habitat with poor service.
WORD
That about sums up my position.
I'm on a month to month basis with Sprint now. It wouldn't take much for me to jump shipping. I'm just waiting for a decent touch screen phone that has all the features I want it to have.
The 3G iPhone looks to be really good. I'm also interested in some other phones.
So unless Spring like unleashes some uber sick phone that truly is on the iPhone's level if not better than it I'll be gone by the end of the year most likely.
Its sad but thats how bad Spring has gotten...
Sprint was the "big dog" about 7-8 years ago. I left them because of their crappy customer service in their stores. Stupid in-store representatives playing God when customers phones would break and needing replacement.
I have sprint. I bought the Touch phone and I am happy with it. I'm just wondering when the Rev A update is coming for it. the rumors say at the end of the 1st quarter....well aren't we here now? Customer service does suck but who cares really as long as my phone works. I'm still finding ways I can alter this phone. Satisfied customer here and looking to upgrade when Sprint gets the HTC Touch Diamond. (I'd do it now if I could.)
There are some easy steps to upgrade (hack) your touch to Rev A. Here's the site http://www.cellfanatic.com/2008/04/27/update-your-sprint-htc-touch-to-rev-a-gps. I may void your warranty, but if you have insurance just let one of your kids drop it in the toilet.
I know I am one of the few people who still enjoy using Sprint, they have always been helpful with me in the store (not on the phone, though) and the service around here (Houston) is pretty stellar. In fact, AT&T's service can blow me. I have a phone with them too and they just constantly drop my calls. I hate them with a passion.
Not sure why everyone rags on Sprint. I think call quality and data service is the best out there. To qualify that statement, I use an ATT blackberry for work, and had TMobile a few years back and both GSM service had way more dropped calls and super-slow data connections using edge. My Samsung M610 is the best phone I've ever had.
Everyone thinks customer service is poor. Guess I'm one of the few that hasn't had to deal with CS since signing up. Nearly everything can be done the Sprint website.
poor poor Sprint... NOT
Oh how clever.
I don't think anyone has really disputed whether Sprint had a good network or fastest data speeds. It's all about when you call them for help.
Their Customer service model has to be rebuilt from the ground up just like their network.
I keep hoping that I end up in that group Sprint drops for calling customer service too much. My contract ends in December, and I will never use them again.
I have been a Sprint wireless customer for 8 years. I have no major problems with their service.
The problem I have had is their totally disrespectful attitude when ones contract co0mes up for renewal. Consequently I have degraded from4 phones (in the family) to one only from Sprint.
When contracts end I have mostly been offered relatively poor renewal deals and a more or less take it or go away attitude. Then I get the follow up call asking me why I dropped phones... Totally pointless.
In one case a contract for one phone (on retention scheme) ended and the user was awaiting the launch of a specific phone slated for 2-3 months away. What did Sprint do? They doubled or near tripled the monthly charges, out of contract, because that user would not immediately lock in a new contract and gie up on their desired phone. End result that family member moved immediately to AT&T, saying he would NEVER go back to Sprint.
My wife and my phones came up for renewal and I was offerd a a terribly expensive contract. No amout of talkinmg got Sprint to budge an inch, despite my 7+ years of continous service from Sprint. End result I did the math and moved my wife to a prepid service with T-Mobile. I also opened a pre-paid phone for 3 months and morped my Sprint number across to it. I opened a new SERO acct with sprint and moved the phone number back.
End result is that Sprint, over a year, lost 75% of my family business and they kept calling asking Why? And only then offered deals to get us back.
Sprint needs a more appropriate SOP to make long term customers feel the renewal experience is satisfactory and offer long term customers an edge to make them feel wanted. It's no surprise to me that despite a decent technical service, Sprint bleeds customers.
What? They don't increase rates. They offer $50 off a new phone after the first 12 months with a new 2-year contract and then $75 off after 22 months with a new 2-year contract. Granted you can wait the extra 2 months and get a new phone for the normal discounts for a new contract, but they're not bringing your rates above what is out there now.
They have pretty good rates too, especially compared to Verizon. I've not had any issues with their network either. I'm sure getting new phones like the Instinct and hopefully the new HTC phones would help a lot.
Sure their customer service was mean and stupid, but they've improved it a lot. I'd rather not be nickled and dimed on my usage. Although good customer service is also important to me. I've a few months left on this one and so far so good.
I'm not surprised, or sorry, to hear about Sprint's demise. I switched from Sprint to T-mobile years ago after an nightmare encounter with Sprint "Customer Service" over an incorrect billing. (They mistakenly charged me over $400 for an international call that should have been about $12 on my Sprint international calling plan.)
I called customer service, thinking the matter could be resolved in five minutes.
Over the next few days, I spent hours on the phone with Sprint, and was passed from person to person, most of whom barely spoke English. I was insulted and accused. I was told that no one in their office had the authority to make adjustments to my bill. I was finally told that Sprint had a policy NEVER to make adjustments to customer bills!
This was the worst customer service experience I have ever had with any company. You could not pay me to go back to Sprint. Perhaps companies like Sprint will one day learn that when they treat their customers like dirt... it will eventually catch up to them.
I was with Sprint for 5 years. Sprint had the best coverage where I live (a hilly area in So. California) but their customer service was so bad that I gave up their better coverage and went with ATT. I may not be able to get a call in the hills, but I also will not have to deal with their lousy customer service any longer.
Crappy network = lost subscribers = DUH!
their network is actually really great anywhere i've been.
It's crappy customer service, mediocre (at best) phones, and the arbitrary restrictions that plague the whole industry (who are mostly interested in making money despite their customer's desires, rather than because of.)
I love Sprint's network and I don't know too many people who dislike Sprint's network....it is the customer service that ruins it for most people...
That's not been my experience. My house is still in a PCS hole. It's gotten a bit better as now it'll see 2 bars sometimes (I was able to check this with a friend's phone), but I've never experienced the number of dropped calls as I've experienced with Sprint. Verizon and T-mobile seem to have good coverage here in SoCal (I've used them both and currently have T-mobile.) Cingular was just okay (a few dropped calls, but mostly their audio quality was pretty bad). I've used them all, and Sprint is dead last in my book.
What you just said makes no sense at all...if you get no service with Sprint you wont get service with Verizon...they are both CDMA and both have roaming agreements with each other...Anywhere you get Sprint you will get Verizon and anywhere you get Verizon you will get Sprint...
Are you sure that's true nationwide? My brother is currently on Verizon and has no problems at my house. My mom use to be on Virgin Mobile (which I know uses Sprint's CDMA network) and it was crap. Both of them were on a plan at the same time, and had differing results at my house, so I don't think it was the same network. Verizon has always been consistently rated higher here than Sprint, so another reason I don't think they're on the same network.
The Virgin Mobile phone will NOT roam onto Verizon's network...Virgin Mobile has no roaming agreements so it is strictly Sprint's network.
As for Sprint PCS devices...they will roam on Verizon, Alltel's, etc. basically any other CDMA carrier they have an agreement with nationwide...
I have sprint, because of SERO, but if the deal isn't there or unavailable when it comes time to renew in 1.5 years, i'll go w/ at&t or tmobile and get a blackberry. Service is fine, customer service is poor.
Sprint SERO > *
/game
+1. I switched *TO* Sprint in Q1 (from Verizon, in February) because of SERO. I was on a family plan with no data or texting for $10 a month for my line. The whole plan had about 1000 minutes. For $20 more, I get unlimited data, unlimited texting, and 500 minutes that I never use more than 100-150 of because of 7pm nights/weekends. Reception is basically as good because whenever it starts to suck, I just switch to (free) Verizon roaming.
As for CS, I used a $50 invoice credit code when i signed up, and got them to give me a $10 credit when they shipped the phone to the wrong address and I had to get my parents to ship it to me. Their system dropped the second half of both credits. I had to argue with CS a bit, but they gave me $50 more instead of the $30 the owed me. I'm pretty happy with them -- the only real "problem" is that their system accidentally approved me for a $300 rebate instead of the $100 I was owed, but they made a typo in my address and so I never got it. So I called up and they put in a new rebate check to the correct address, but it was only $100. I guess I can't complain too much about that though.
Maybe if their phones didn't automatically switch to roaming mode even when roaming is explicitly turned off. Or maybe if they didn't require a week of downtime in order to "upgrade" their website with a new design and new functionaly. And maybe if that new functionality didn't actually make it more difficult to keep track of what the hell was going on with your account. And maybe if their website actually updated the credit card you submitted to pay with instead of pretending like you didn't actually update it ... leaving your account in "unpaid" status each month until you called and paid by phone. And maybe if someone at their company actually looked at their own website to realize that there are images not uploaded to their server that they could easily fix ... but haven't in over a month. Yeah ... maybe if all of those things actually worked, they wouldn't suck so badly.
I concur with Patrick.. I was with V, but they failed getting the phone I wanted VX6800 (HTC 6800 - Mogul on Sprint) for over 6 months. Plus the SERO account saves me over $50 a month. Phone service is great - Rev. A upgraded recently, and WM 6.1 soon. Cust. Service is poor, but like another person said.. I do everything online, and have had no issues since sign-up. Unlimited for everything plan kicks all carries butts.
Having crappy phones probably has a lot to do with it too.
I switched over from Verizon to Sprint about a year ago and I love it. I have the SERO plan and I'm paying $50 less per month for MORE features. Call quality and coverage is just as good as Verizon and I don't have to wait an extra 6 months for a new Windows Mobile phone to come out. Looking forward to the HTC Diamond!
Actually, I recently switched to sprint... the 100 dollar unlimited everything deal is the only one with all the 3g, tethering, roaming, txt, voice, and gps (real gps on my q9) that you could ask for... and it works fast where i go to school (boston). On the subway underground, even though I think it's only supposed to be verizon and tmobile now, I can still get evdo sometimes... I personally haven't had any customer service experiences that weren't fairly quick and friendly... truly though, every carrier can be real creeps once in a while, I think that's a problem with the us cell market... my international friends tell me all the time about being confused at their first exposure to our contract-centric networks while in europe they just juggle sim cards and pay for what they use whenever they desire... my only misgivings about sprint are that it's cdma, but I'm pretty sure I'll be in the us until my contract expires anyway, and I have no scruples recommending to people who actually live in boston.
Well I am a current Nextel Sprint Customer (Not by choice). The business I work for has the service.
I inherited the duties of taking care of the phones. We currently have approximately 33 phones active. Nextel has been hitting us about giving us all new phones with a 2 year commitment. We have said "no".
The customer service is horrible, The Sprint Nextel website is the worst setup ever. You would think with all the money this company has they would have their act together.
I just upgraded (replaced) one of our Nextel phones that was smashed on a job site. It took a hour and thirty minutes to activate with the Nextel rep on the phone. Ridiculous!
I Wish there was a better alternative with the walkie talkie feature we need.
J
I must be the only person to have only had good luck with Sprint's CS. I got a charge on my bill for using 2.5 MB of data service... at $0.03 / KB = $75. I called them and pointed out that I had the $99 everything plan that included data and the CS guy took it right off without a problem.
That's cause it shouldn't have been there in the first place.
Of course they HAVE to remove it right away.
Fixing their mistakes does NOT constitute good customer service. It constitutes just doing the bare minimum.
I had lots of issues with the Treo 700p, and my friend with the 755p. I had bad reception, it would drop off the Power Vision Network all the time, I would miss calls, it would reboot itself all the time, and the mobile would freeze. I replaced the phone, and the problems are gone.
Although, spending $100 million on an anti-iPhone campaign is just stupid. You will not stop the Apple clones from buying one. You have to go after people on the fence and just show how wonderful your phone is. Also, dropping the ball on WiMax deployment, and not calling it Sprint, but Clearwire, (When you own the majority of the company, is another stupid move.) But Sprint is based in Kansas City, no exactly the best place to find brilliant people. Yes, I am dissing Kansas City, MOVE your HQ to someplace a person with common since would like to live, like Florida, New York, even Texas! :-)
It would be smart to consider that the reason they didn't use Sprint was because it no longer has "brand equity".
Any you've just shown that your place of residence has at least one idiot living there.
We have been on Sprint SERO for two years now. Its been a good plan for us. Our customer service experience has ranged from great to irritating. I think Sprint is faultering because of CS and their ongoing problems with phone selection. More and more phones are becoming lifestyle/fashion devices and Sprint has not figured that out yet. People care more about the device and less about the service (form over function.) The instinct is a step in the right direction, but one phone isn't going to turn sprint around. They need a total revamp of their lineup to include more fashion phones and less workhorse models.
"common since" ? Ya, please don't berate anyone from Kansas City or any place for that matter. Based on your post, your city doesn't seem to have many "brilliant people".
its all about sero unlimited text, unlimited web/email, unlimited night weekends at 7pm, unlimited mobile to mobile, basically unlimited everything and 500 anytime minutes a month for $30, take your $10 in dropped call credits every month and with taxes total $25 a month for less the a dollar a day. I could give 2 shats about any company give me the best price. I am rarely without service or cannot make a call, check my email so sprints a ok for me no need to pay double elsewhere
All Sprint has to do is decrease the unlimited everything plan to $60 a month and customers will come storming back. People will deal with substandard phones and crappy customer service if they are getting a good deal.
Don't tell me that they wouldn't still make a profit either. $60 a month is more than enough to pay for unlimited cell service. Carriers have just got too used to gouging customers and ripping people off.
Sprint rarely drops calls but the service isn't so great indoors. My contract is up this month and I am changing to a SERO plan. Best deal in cell phones by far.
im going to guess a bulk of those 1.09 were former nextel users.
I Dropped them Too :-) Happy I did as well, theirs phones suck, customer service (If tat's what you call it) BLOWS!!! and the billiing is a nightmare.
I Hope the go down, down, down, into a burning ring of fire, down, down, down, let those flames rise higher and burn burn burn, a ring of fire, A ring of fire...
Something like that anyway ;-)
Faslane
Sprint customer for 5 years, never had a problem with customer service, always solved the problem and quickily replaced defected phone
currently on the $30 Sprint Sero plan...
their phones suck though, still using the Samsung A900.
sprint can burn in hell....they have been robbing my mother for 8 years and she somehow believes getting an extra bar of reception is worth the premium and hidden fees. I try but oh well... =/
I think there's one person in the 1200 I see on a daily basis that has sprint...
While I think new phones are neat, and cool, am I the only one who just doesn't need the latest and greatest phone?
I've been using the same RAZR for 2 years now on T-Mobile, and it doesn't bother me that I have no 3G, I have no extra features, and all it does is call, and text.
I do hate Sprint though, I had a plan with them, what, 6 years ago? We canceled them 5 years ago, and they keep trying to reactivate the line. We've blocked them from our bank account, called 32434657687874354 times it seems, and they won't stop trying. We refuse to pay, and we've threatened to take it to court if they don't stop bothering us! D
"Sprint should be studied in colleges. A business with stellar infrastructure but horrid customer service.
I'm only with Sprint because of their 3g network, fastest in the business. However, once T-Mob launches some nice 3g phones for their network I'll be jumping ship."
It's funny that you lament about Sprint and their crappy customer service in lieu of T-Mob when T-Mob had a horrible reputation on customer service.
Don't kid yourselves folks, all mobile cellular companies have shitty customer service. You can't escape it. The only thing to appease folks is a quality product, and low monthly service rate.
Otherwise you are imprisoned in your 2 year contracts, and left holding your "package" when something breaks a day outside of warranty coverage.
Its not clear if the article is claiming 1M in churn, which is roughly 2.5% of their 50M user base or 10% per year, or if this is a net loss of 1M. Industry standards for 2007 seem to hover around 15%, so this doesn't seem too shocking if it is just churn. Or am I missing something?
@FireWolf @ May 12th 2008 7:28PM
I know message might be kinda late but, do u know that Tmobile is the only company to win 8 JD power awards ( in a row ) for customer service ( Let alone being it be for cell service ) WTF?
Good thing about Sprint is I can make calls from my house without resorting to hanging myself outside my upstairs window to make a call. Through 8 years of Pacbell, Cingular, T-Mobile, At&t, those companies couldn't fix the signal strength of Sprint in my area. Plus the plan is great. SERO ftw!
I'm a new customer to Sprint, and just got my hands on a Mogul last week, and, Im in love. The phone is excellent and the data, fast. I'm on their SERO plan so I've got a GREAT deal. When i started their Customer Service sucked, but when i talked to them recently to put on my new phone, and some billing stuff, they were... good! Before that I had T-Mo.. Which I find is the best service, but their slow network and horrible technology evolution chased me away. Then AT&T... which was even worse then sprint. The messed me up, thier CSR had me buy more minutes then they told me they couldn't transfer my account.. and THEY told me they had a no refund rule under any circumstances even with something that was their own fault. So I took my hacked iPhone back to T-Mo. But got sick of what i couldn't do with the iPhone.
As much as I love the GSM phones, it pisses me off that AT&T has the mnopoly on them. I don't like AT&T, who wants to charge me a $500 deposit to sign up with a contract, rude CSRs, and I don't like supporting monopolies if I don't have to.
I hate sprint. I'm so glad that i'm moving to Altell because they actually have coverage, where as Sprint can eat dirt, $300.00 a month for nothing. I'm so upset that a company can charge bullcrap prices for dumb service.
I pray that sprint will fail and will lose everything.
I am a sprint guy... i work for a big cell company but not sprint. yea their customer service sucks... it took 6 months to credit back something they messed up with in the first place. but when it comes down to service... i have had service in lots of places friends (tmobile/ATT) dont. rarely the other way.
AAAND w/ evdo rev A out in my area... im getting dl speeds of 1280/sec while att can only max out at... 700? but thats like dial up being able to do 56k /sec (but only access up to 53 at any time) so i mean. just the data service is friggin awesome.
now the SIMPLY EVERYTHING plan... where att/verizon/tmobile only offer voice. and sprint offering everything under the sun... voice/data/gps/full tv/email... and i've talked w/ people who has sent in their crappy iphones 9 times... AND ... was given an apple BT headset that only has a talk time of 30 mins on a full charge... gimme a friggin break. the only people that I know who REAAAALLLY enjoy their iphone is the ones who hacked it... Iphone... so much potential... so much wasted.
just wish they already come out w/ the tilt version in sprint or the the touch2.