“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Your Benz has an iPod cable in the glovebox not an iPhone cable - at best it can charge your iPhone and play music from it.
That glovebox cable is not going to have any of the phone capabilities this set up has since it was never intended for it.