The amount of apps in the Windows Phone Marketplace
Microsoft's Windows Phone Marketplace has now reported to have passed 25,000 apps by one site tracking comings and goings within it. (source: WindowsPhoneAppslist, July 2011)
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I purchased the USB-based Drobo 12 days ago (from yesterday). Had the Firewire version been available I would have purchased that. I went to the Drobostore.com site and could not find a written policy for exchanges or returns. So they don’t have a return policy? So I called customer service. The woman on the phone confirmed that they do not have any policies in place, took my information and said someone would contact me. I followed up with an e-mail via their support form. I found out this morning that they will not exchange it.
Most retailers have either a 14-day or 30-day return policy. I find this to be poor customer service. Especially since they don’t have a written policy online. What if Best Buy, Dell, Apple and others didn't have a return policy? Not acceptable.
Hello Al. Did you get anywhere with Drobo. I have been dealing with them today about returning my unit also and they have been very uncooperative. Horrible customer service. For months they had a 30-day money-back guarantee and then they did a huge promotion with the Macbreak Weekly podcast. This was clearly just to dump a bunch of old drobos which are now worth "nothing." And now they have NO mention at all of returns on their website PERIOD. I am waiting for a call back from them but I am not holding my breath.