iPhone 3G review

The wireless industry is a notoriously tough nut to crack, and it's become pretty clear that the first iPhone wasn't about total domination so much as priming the market and making a good first impression with some very dissatisfied cellphone users. With the iPhone 3G, though, Apple's playing for keeps. Not only is this iPhone's Exchange enterprise support aiming straight for the heart of the business market, but the long-awaited 3rd party application support and App Store means it's no longer just a device, but a viable computing platform. And its 3G network compatibility finally makes the iPhone welcome the world over, especially after Cupertino decided to ditch its non-traditional carrier partnerships in favor of dropping the handset price dramatically. $200? We're still a little stunned.
So now that Apple finally stands poised for an all out war on cellphone-makers everywhere, will the iPhone 3G stand up to the competition -- and higher expectations than ever? Read on for our full review.
Update: Updated with more tests from our battery, MobileMe, and enterprise supplemental.

No one will have any trouble recognizing the new device from its face -- it's essentially identical to the original iPhone. Thankfully, the bright, high quality, high resolution 480 x 320 3.5-inch display that's just so easy to love, hasn't been changed a bit. Unfortunately, it's still every bit as much a magnet for smudges and fingerprints -- in fact, even more so now that the rear of the device has dropped its chic matte aluminum in favor of black (or white, optional on the 16GB model) plastic. Hey, at least now it's more symmetrical.
The move to plastic seemed almost inevitable now that the iPhone has so many radios, frequencies, and antenna needs (GSM, EDGE, HSDPA, WiFi, Bluetooth, GPS), but while we do prefer the original aluminum, the plastic does feel pretty solid and not at all flimsy, which is more than we can say for a hell of a lot of handsets. There's no doubt about the fact that we'd have preferred a matte or soft-touch finish to the glossy plastic, but that's all a matter of taste.


One thing Apple was keen to talk up is the vastly improved call quality of the iPhone 3G. Those in the know understand that 3G call quality is often better than regular GSM -- but it turns out Apple made a huge improvement on both sides. iPhone 3G calls made over 3G and GSM both sounded significantly better than calls made on the original iPhone. If you're upgrading your device iPhone you may not necessarily notice it, but on a side by side it was pretty obvious.
Of course, call quality most often depends on coverage, and coverage varies between 3G and GSM networks depending on where you are. 3G calling also requires more battery power. Where are we going with this? Well, despite many of the painstaking measures Apple's taken to preserve battery power, the iPhone 3G doesn't do any real time signal detection to help determine whether you currently have better 3G or GSM voice coverage. If you suspect you might get better coverage either on or off 3G, it's up to you to dig down through a few settings menus to flip the switch. Not a deal breaker by any means, but it'd make for a welcome fix.
Apple's numbers on the iPhone 3G's battery life peg it at 10 / 5 hours talk on GSM / 3G (respectively), 5 hours 3G data, 6 hours WiFi, 24 hours music and 7 hours video. Pretty much everything we've found in our testing jibes with Apple's claims, if not exceeds them. (Our early results testing video early on skewed low because we had mistakenly left on push and fetch data, which dropped the battery life by almost 25%. After re-testing, they're back up to spec.)
All our tests were conducted with 3G on, WiFi on (not connected), Bluetooth off, no data fetching enabled (unless specified otherwise). Media tested with stock headphones, medium volume, and medium screen brightness, auto-brightness disabled.
- Music (continuous playback, large library, occasionally turning on screen): 31h 23m
- Video (continuous playback, no push/fetch data): 7h 5m
- Video (continuous playback, with push and 15 minute fetch data): 5h 24m
- Daily data use (browsing, email, and GPS / maps): ~6h 30m
There have been a number of other fixes to better the device as well. For example, the phone now has two proximity sensors to better detect when it's held to your ear. We also found that while the camera was essentially identical, we were getting images that were ever so slightly sharper and crisper than the original iPhone on 1.1.4 (check it out below). Still, knowing that HTC's Touch Diamond -- which features a 3.2 megapixel sensor and mechanical autofocus -- could pack such a great camera in an even smaller form factor than the iPhone's left us pining for something a bit more than the same 2 megapixels from the first time around.
What we're probably the most excited about, though, is that two of our biggest hardware-related gripes from the original device have finally been addressed: first, the headphone jack is now flush, which means any standard (3.5mm) headphones will work in the iPhone without the need for an adapter. The new jack has a solid, confidence-inspiring feel that won't leave you worrying about damaging the device or your headphones. To this day we still have no clue why Apple pushed the jack in -- it was kind of funny hearing Steve pitch the flush jack as a feature at WWDC. It's the simple things, you know?Second, the speaker volume has been jacked up significantly, giving your calls (or music) a much more workable volume level if you're not blessed with superhuman hearing. It's not the loudest speaker we've ever heard on a device, and unlike many Nokia Nseries phones, it's still mono. But it's definitely a step up compared to the first iPhone, which was not only quiet, but also seemed to distort at much lower volumes.
Speed and location
At the end of the day, it's the 3G data that's important enough to become part of the new iPhone's namesake. Speed testing the iPhone 3G hasn't been disappointing in the slightest. We've seen speeds between 300 - 500Kbps in the US (roughly equivalent of other HSDPA devices we've tested), and in networks abroad where the data rates are even faster, we've gotten consistent data rates of over 700-800Kbps. It's pretty clear the iPhone 3G isn't hitting hardware limits right now, so much of what you can prepare to see in terms of speed in the US will depend directly on reception with AT&T's network -- which doesn't have the most outstanding reputation, nor the broadest 3G rollout.
Interestingly, in one test, our iPhone 3G had worse reception on AT&T than a Nokia N78, yet managed speeds of over 100Kbps faster. So ultimately, where 3G coverage is decent, you should be seeing speeds that will no longer have you tearing your eyes out, as was so often the case with little mister sometimes-takes-minutes-to-load-a-small-page first-gen iPhone.
GPS acquisition has also been surprisingly fast for a cellphone. AGPS devices use traditional GPS receivers, but help speed up location acquisition and accuracy by using cellphone towers to triangulate. As far as we know, the iPhone 3G is the only device out right now that not only has AGPS, but takes advantage of Skyhook's proprietary WiFi-based location system, giving it a total of three ways to help find where you're at. We were able to acquire GPS in as little as a second or two, although depending on your location and reception, you might see that take longer. It's important to note, though, that the iPhone's was clearly intended to be a location-aware smartphone -- not a dedicated GPS device. There's a big difference.That said, there's an enormous amount of interest by people hoping they can add one more to the pile of devices their iPhone has taken over for. It's pretty clear why people might want the iPhone 3G to replace their car's dedicated GPS nav, too. It's not just a location-aware device with a large, bright screen -- it's also connected (with service you're already paying for), thus able to get traffic updates, routing information, and so on. The Google Maps app doesn't provide turn by turn route guidance, though, so while it does provide directions, you can only use it as a stand-in -- and not as a full replacement -- for a proper GPS device. This problem might be solved later by some intrepid 3rd party developer (like, say, TomTom or Telenav), but there's been some confusion as to whether this might actually happen, and what Apple's official stance on GPS nav actually is. And even if this GPS software does eventually come out, the speaker on the iPhone 3G simply won't be loud enough to be heard over most road noise, so you'd also have to make use of a line-out. In other words, don't sell your GPS device just yet, okay?
The software
Anyone that's used the original iPhone knows what a delight the device can be to use -- except when using the old mail app -- but the hardware is only one part of that. An accurate capacitive touchscreen and well optimized mobile processors form the basis of that experience, but the iPhone continues to derives its real power in usability. The iPhone 3G and the second release of mobile OS X have given the device numerous useful new features while keeping in line with expectations that they not slow down the experience, nor overwhelm new or experienced users. So far, so good.

Although the App Store isn't open to any developer, it's worth noting that Apple's implementation wrests all control from its carrier partners, which typically expect 3rd party applications to be either side-loaded (i.e. more for the power user set), or simply want complete control of sales through their own walled garden. It's easy to argue that the App Store just trades one walled garden for another, but what the hell, we'll happily take Apple's over AT&T's.
The applications themselves vary in price, and are purchased after you've logged in with your iTunes account. (Yeah, you'll need one even if you're only downloading free programs.) Apps under 10MB download over the air, and are immediately deposited in your first available slot, where they can be moved (or removed) as you see fit. As new versions of the apps become available, the App Store notifies you of updates and manages the downloads. Yes, it's a new kind of walled garden, but the App Store is also a category-redefining experience. We've already heard a radically open version will be making its way to Android, and we hope it will eventually find its way to platforms like Windows Mobile and Symbian as well.
Another new addition is character recognition support for logographic-based languages, such as Traditional Chinese, as well as localized keyboards for nearly two dozen languages and markets worldwide. But the touchscreen keyboard can still be a major sticking point for some -- ourselves enthusiastically included -- and Apple hasn't given any more of its default programs (like SMS) the increased ease of typing that comes with using the keyboard in landscape mode. There's simply no question that in terms of efficiency, on an iPhone we're nowhere close to where we can get on a spacious (or even not so spacious) QWERTY keypad. To their credit, though, Apple's made a few tweaks over the last year that have made typing a little faster and easier (like letting you pre-type the next letter before your first finger has lifted). But the fact is this defining feature of the iPhone remains one of its biggest drawbacks.

Another thing we (and a lot of people noticed) is that MobileMe on the desktop is faux-push -- it only gets updates every 15 minutes because it's actually pulling them, unlike the iPhone's proper push. (We're, like, totally sure someone's going to sue.) You can edit a certain .pref file (details here) to make it fetch every minute -- but fetching every minute isn't push, now is it? Apple has since acknowledged this issue (among others). We also noticed on the phone that if you have synced MobileMe calendars, your calendar subscriptions (like, say, shared iCal or Gcal or what have you) are disabled.
All in all, as of the time of this writing, our feeling is that MobileMe still feels like it's in beta -- when it's up -- and is generally falling way short of what was promised by Apple. We believe they're earnest when they say they're trying to get it all up and running to fulfill their commitments, but for the time being we think it's best to steer clear until they work out the kinks.
On the other hand, we found the Exchange support to be simple enough to set up and use that you may not have to bug your IT dude. Some hardcore enterprise users will miss the full Exchange suite, including synced notes and tasks, but the core functionality (email, calendar, contacts) work very well, and if you need to take your iPhone into the locked-down office, we tested and confirmed that it will play fine with your company's WPA Enterprise / 802.1x with PEAP network. But our biggest gripe with Exchange isn't small: the system is unable to let enterprise contacts and calendars coexist on the same device with personal contacts and calendars. (Personal and corp email get along just fine, though.)
When you turn on Exchange-synced contacts and calendars, you're notified that it's a one or the other kind of a situation, and your personal data will be removed from the phone. Though that data isn't purged from your host machine, of course, you do immediately lose the ability to change contact or calendar sync settings. This effectively means that your device can only serve as an enterprise device OR a personal device, but not both at once. Kind of defeats the purpose of convincing your boss to get you an iPhone in the first place, you know? Can't all our calendars and contact lists just play together on the same device? We think they can (and should).
Some other new and noteworthy features:
- As mentioned, Google Maps now shows a pinging blue locator that can track your movement. As of right now there's no way to convert this to KML or anything usable for geocaching.
- The camera will also now ask you permission to use GPS to geotag photos with your current location. Once you grant that permission, it will add the necessary standard EXIF data to your photos. Trés useful, but you can't refer back to those geotags to bring up a location in Google Maps.
- Side note: there's now an option to reset location notifications, if you accidentally granted permission to an app you don't want knowing where you are.
- The iPhone can now read PowerPoint, Pages, Numbers, and Keynote documents. It's still incapable of editing or creating new documents, however, and outside of sending yourself these files via email, there's no accessible file storage.
- You can now save images from the web to your camera roll by tapping and holding.
- The calculator goes into scientific mode when the device is tilted sideways.
- Entering passwords is a little easier -- the last character you entered is temporarily shown at the end of the string. Keeps things safe but makes sure you know if you mistyped.
- One of the very first things we ever requested the iPhone see fixed is finally fixed: calendar colors are now supported, meaning you can finally visually tell your appointments apart based on calendar.
- You can now control email, contact, and calendar fetching from system settings, giving you granular control over push and pull data on your various accounts.
- You can also enable parental controls if you got the device for your kids. Or you just want to curb temptation to constantly watch Charlie the Unicorn on YouTube or buy Lil Wayne tracks on the WiFi Store, weirdo.
- Screen captures can be taken by holding home, then pressing sleep. They're dropped in the camera roll.
- Doing a hard reset now fully purges the device's memory, thereby making it much more difficult to recover the kind of data you don't want someone else recovering. (More on that here.)
- Easily-replaceable battery -- especially being that 3G is much more demanding on battery power than EDGE data. We haven't popped the back off, but even if replacing the battery were as simple as unscrewing the two screws at the bottom (and it's not), that's still not what we'd call easily replaceable.
- Copy / paste. As if we even needed to mention this.
- MMS. Ditto.
- Expandable memory still isn't in the cards (har). 8 and 16GB capacities are very decent, but the ability to go further with microSDHC would be welcomed by many. As would be a 32GB model.
- A2DP (stereo Bluetooth). If this was an unlikely addition before, it's all but written off now. A2DP is a notorious battery hog on devices like cellphones, and the iPhone is already pushing the limits on power conservation and efficiency. It pains us to say it, but we just don't see A2DP happening any time soon.
- Push Gmail. Hey, if Helio can have it on the Ocean, and Samsung on the Instinct, why is Apple stuck with only push Yahoo mail?
- Service-independent device to machine wireless syncing. Exchange and MobileMe are nice, but even nicer would be a way to easily sync data directly to your machine without having to pay or have some kind of service.
- Tethered data. Hey, you're paying $30 a month for data (likely more if you're using it outside the US), your laptop should be able to use some of it too.
- No way to open a link in a new tab in mobile Safari. We also wish the browser was still a bit better about caching data, too -- it'd be nice not to have to do so many reloads when switching between tabs or moving back and forward through history.
- Folder management
- Opening links in email to documents stored on Sharepoint
- Task sync
- Setting an out of office autoreply
- Creating meeting invitations
- Flagging messages for followup
If you're an avid Symbian, BlackBerry, or Windows Mobile / Exchange user, chances are you might think the iPhone 3G is Apple playing catch-up -- and you're not wrong. 3G, GPS, third party apps, enterprise messaging, these are all old hat. But even the would-be iPhone killers being churned out weekly haven't yet found a way to counter the iPhone's usability and seamless integration of service and software, desktop and mobile, and media and internet.
There are always things that could be improved, features to be added, fixes that should be applied -- but from first to second gen, from year one to year two, Apple has proven itself a relentless upstart in the mobile space, and is showing no signs of slowing down. All those new features give the iPhone even more appeal than ever, but the price is what really seals the deal.
For our money, you're going to have a hard time finding a better device for two hundred bucks -- or maybe even for any price. But that doesn't mean you ought to toss your original iPhone, either. With the release of iPhone 2.0, Apple's given early adopters every possible new feature for free, meaning the iPhone 3G's biggest roadblock to adoption in the US may be its still very worthy predecessor. But as Steve says, "If anybody is going to cannibalize us, I want it to be us." As for the rest of the world? Things are about to get interesting.
More iPhone 3G
iPhone 3G questions answered
The iPhone 3G international launch lineblog!
Note: the original iPhone continued loading the page for another two minutes or so.


































Still it has no support for FM radio.. Why So?
Why iPhone doesnt support FM radio ? are they really scared of radio?
Does this happen to anyone else? I switched the language to Spanish and then back to English. Now, the text within individual applications remains in Spanish...
Is there any difference between iPhone and iPhone 3G in terms of dimensions?
Can a car charger made for iPhone usable on iPhone 3G as well?
Thanks.
My wife and I were both eligible for a phone upgrade with AT&T and we’re both eyeing on iPhone 3G. Upon reading through the comments on this site, we realized it’s not the phone for us. Our view is whenever a company applies restriction to consumers, that basically means there's more problems that lies ahead.
And so we realized that iPhone is said to be “locked” and useless for travelers - and we travel a lot. It still has issues to be resolved. I’m sure service would be “manufacturers only” as well. This to me sounds to be a hole in my pocket. We’ll pass on this one . . .
Sad to say... I enjoyed my first few weeks with the iPhone 3G.... then somehow I constantly drop calls, hangs up frequently, push email sucked (had to restart phone to get emails) and best of all it was slow even in accessing my contacts!!!!!
Updated the iPhone just now with their 2.1 software, they said that all the issues are addressed on this updated... but alas!!.... iPhone updated gave out an error: "iTunes is detecting an iPhone trying to restore or recover" not exactly the exact phrase... but you get the idea.
When I called Apple support... they said to click on "restore" saying that all my data will be restored even though it says that "warning: all data will be erased". So I did what they said and guess what?!!! I lost all my contacts, email settings, photos.... etc. Only the music and installed apps were restored, but not the data stored in these apps were restored!
You may say... you should not have disconnected the iPhone! .... to be clear here.... I DID NOT!
Apple iPhone 3G sucks!!!!!
Apple iPhone has a lot of potential: too much potential! Meaning too many essential basic features are missing. First the total inability to insert contact details into an sms or email. Second the total inability to copy text from an sms and paste into an email or web page or other sms. We are not talking about full copy and paste of a wide variety f file types but merely text! Third the total inability to write sms in landscape mode. Why? Some people have chunkier fingers than others and require a little more space between characters when using the on screen keyboard! It is possible when using safari though! Fourth the total inability to create playlists from within the iPod function of iPhone. Fifth the total inability to access data stored on a sim card! Sixth the most useless bluetooth implementation the World has ever known! Seventh the ommission of a micro sd card slot! Eighth the omission of a second headphone socket so that my love and I can enjoy the same media experience. Ninth the omission of a line in so that I can record my latest song! This is MAC OSX right? You are THE APPLE team right? What'up?!? Did you forget?!?
For these reasons and more I will not upgrade to a 3G iPhone! I will buy another NOKIA which far excells iPhone in all areas of daily productive operation!
Very Disappointing, Apple....VERY!
You have lost a supporter! I will sadly not be recommending your "gadget", "toy", to anyone! :-(
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the only thing i really dislike about the iphone 3g is the battery life. but besides that the phone gets the job done.
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Ann
Great review, Ryan. Extremely thorough and written by someone who really knows the phone. I'd like to submit a non-techy review for your visitors. Consider me the average adult user with decent tech skills, but someone who's busy and always on the run.
I LOVE my new iPhone 3G! This was my 1st Apple product.
☻☻☻☻☻☻☻☻☻☻
10/10 happy faces
I bought the new iPhone 3G a couple of weeks ago (the first Apple product I have owned), and I have to tell you--I LOVE IT! It is sheer "bliss". The phone is sleek and easy to hold. More importantly, it is super easy to use. Everything is activated by touch or a quick flick of your finger. And it's FUN! I've never had a "fun phone" before this.
I would recommend this phone to anyone, especially to those who have problems using the regular phone-style keypad to text. It is also the perfect phone to give to someone who may be "technically challenged" because once you comprehend how it works, it is easy to use.
Here are some of the things I like about the iPhone 3G:
Usefulness & User Friendly
In the past, my other cell phones have been used for the calendar, once in a blue moon for the game on it, but mostly as a phone--that's it. With my iPhone, I can:
download my email contact list in Outlook (or others) so that I have all my contacts on my phone
call friends just by touching their name in my contact list
activate the speaker by one touch during any call
access the internet and enlarge parts of any website or turn the iPhone horizontally for easier reading
send out a Twitter post in seconds
plan my schedule in the calendar (I actually use this more now)
use Google Maps to help me navigate and GPS to see exactly where I am and what's around me (makes ordering pizza a breeze)
download numerous applications, music, videos etc from iTunes, plus from my computer (did that all on day 1)
take great pictures; it's a camera too--I can view them separately or as a slideshow
download photos from my laptop or PC to my phone
get a TV guide app that will show me what's on TV--great for when I'm traveling (only US for now but they promise Canadian compatibility is on the way)
get a movie app that shows me what movies are on, where and when (even in Canada!)
gives me a direct link to YouTube so I can watch clips (get the 6G or higher data package!)
check the weather forecast for the week--anywhere (great for when traveling!)
check our stocks (not a pretty picture right now!)
set world clocks (great for traveling!)
play numerous games that I can download from iTunes (many simulate the Wii experience)
use as an iPod, complete with headphones and speaker so I can take calls while listening to music (much like having a bluetooth)
send and receive email (easy to read and to type)
easily send text messages*
type notes and email them to myself so I can save on my PC**
*Texting
I could text on my last phone, but I hated using the tiny numerical keypad. I'm not a teenager that can rapidly fire off a whole paragraph in mere seconds. It took me forever to type a text message. So I rarely used that function.
With my new iPhone, texting is a breeze--and fun. It is made easy by the use of a simulated keyboard that pops up. Since I'm a writer, using a keyboard is second nature to me. The letters on the iPhone keyboard are quite large and easy to tap. When you tap a letter and hold for a second, the letter pops up enlarged, making it easier to read for those of us who have vision issues. I don't even need my reading glasses for this.
All text conversations are stored so you can flick back over a conversation that may have taken place over weeks. You can read both sides of the conversation in colored balloons. Or you can erase the conversation and start fresh.
**Notes
The notes application opens to a legal pad (yellow pad with lines). All you have to do is tap on a line to drop the cursor, then use the keyboard to type. With all typing on this phone, you can touch and hold and a magnifying bubble comes up, helping you to see the text more easily. This way you can move the cursor if you need to correct something. With the iPhone's smart technology, it'll offer you suggestions for words that you accept by tapping the space bar.
Finding Bliss
Two nights ago, I discovered just how much this note app will help me. I write novels--suspense mainly. Because my imagination is so active and is always "on", I am often blasted with an idea for a novel at the least convenient time. Sometimes while I'm driving, sometimes while I'm watching TV. In these cases, I scramble around for paper, write down my thoughts, then end up losing or misplacing the paper if I haven't entered the info on my computer.
Two nights ago this happened. I was watching TV and a commercial came on. It was for Bliss chocolates. First, it made me want chocolate (lol). But the more I looked at the word "Bliss" in its pretty scrolling font, the more I started to picture a young girl--named Bliss.
Then...BAM!
I was blasted with a story that made me sit up in my chair and reach for my iPhone. I couldn't let this idea or Bliss escape. I had to capture her story right away. So I made some notes. When I was done I had a very brief plot outline. I was extremely happy to see that I could email it to myself, which I did. Then I went on my PC, opened the email and copied the text into a new folder with the title of this new YA novel--Finding Bliss.
The following day I told my husband about my new novel idea and about Bliss and my iPhone note feature. While we sat in the mall, another piece of her story showed itself to me. So out came my iPhone, type-type-type send.
As my husband and I talked, he gave me a terrific idea. I am going to write Finding Bliss on my iPhone! A complete novel, using the notes feature. The iPhone will also be featured in my novel; someone will be using it. Marc suggested I contact Apple and let them know what I'm doing and how I'm using the new iPhone 3G. I think that's a great idea. They might get a kick out of the fact that an author is using her iPhone to write a novel.
I have already started Chapter 1 of Finding Bliss. My plan is to write it on the iPhone, then edit it on my PC.
As for Bliss chocolates, I bought a bag to celebrate. They're heavenly. :)
And my new novel? It will be a project of love.
Finding Bliss will be an emotional, heartwarming story of a teenager who must fight to survive a world of abuse, lies and loss. As she struggles to find herself, Bliss will discover exactly where she belongs and she'll learn that she is worthy of love after all.
Check out the new iPhone 3G.
~Cheryl Kaye Tardif,
bestselling author of Whale Song
http://www.cherylktardif.com