“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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"the unwashed masses enjoy shine"
What they enjoy even more is free. The RAZR, crappy as it is, is still the best of the free-with-new-contract phones.