Microsoft sues DHL over Xbox train derailment

You know who Microsoft hates? No, not Apple. It really hates DHL. Apparently, the delivery service has hit the folks in Redmond where it hurts: in the Xbox. It seems that 21,600 consoles were totally messed over by "impact damage, wetting, pilfering and shortage" when one of the company's freight trains derailed en route to Long Beach, California. The big M claims that DHL refuses to compensate for the lost goods, and has filed a complaint at a US District Court in Seattle, calling for $2 million in damages and stating that the shipper "negligently breached its duties as a common carrier, handler, bailee, warehouseman, agent, or in other capabilities." Harsh words, but really, who's to blame for this mess? Next time we suggest going with G.O.D.

[Thanks, Andrew S.]

[(Unverified) Posted Nov 20th 2008 10:31PM]

If Microsoft did have insurance on the systems, DHL is at fault for NOT paying the insured cost. If Microsoft had the systems insured at the current price it would be 21,600 x $199.99 = $4,319,784. Microsoft is actually only sueing for about half the retail cost of the systems.