Ahh, Dan, Dan, Dan. Haven't you learned yet? Haven't you seen your own ads claiming that the miserable Instinct beats the 3G iPhone hands down? Haven't you noticed the gross incompetence of your own Customer care that causes average users to wait 3+ hours in a store while the poor store employee has to battle to modify an account?
Look, you have WiMax (At least, that's what I've read). You have those funky broadband-based repeaters (Even though it's a monthly fee per phone and we need a broadband connection). You've changed the game a bit with your $99 flat fee and bring-your-own-hardware with Amazon's Kindle. But look, you're clinging to dying brands like Palm that, while they are selling well now, are so stagnant that they either run Windows Mobile (eek) or have had the same OS since the Treo 600. (Oh yeah, Access or OLP or whatever 3.0 is right around the corner. Sure.)
Sprint is in such a world of hurt. They've sold their towers, but nobody wants to buy the once-dominant Nextel division, whose users are jumping to Verizon faster than rats off the Titanic. They've enacted salary freezes across the board, slashed bonuses, and even dictated how much paper product each store can use per month! All the while, the cool kids are moving their phones and applications to the Apple / Android model of a (semi) open platform with a centralized app store. Dan, why hold out? Is it because you think users will actually start using the miserable Sprint music store? The same store that no longer lets me move my downloaded song from my Blackberry to my PC? The store that I can't even access on my Treo 800? And don't get me started on Sprint TV or trying to access NASCAR or NFL from anything other than an Instinct.
As phones evolve into mini computers, the market will evolve with it. In 3 years your "smartphone" market is going to dominate the profit margin, with three clear winners: Apple, RIM and Android. Nokia's Symbian will be 4th WinMo might hold 5th and all the other phones will be "dumb phones" for grandma who doesn't want the blinken lighten and ballywho. Dan, you only have one of the three right now and while you're doing a fairly decent job with RIM, you NEED to step it up and get in on Android now while the opportunity is there. Get in on the ground floor. Get a model that runs Android and I'll consider buying it. Don't tell us it's not ready for primetime while trying to shove the god-awful Instinct or HTC touch down our throats.
Oh. and stop putting yourself in your commercials. Even Alltell has better ads than you do.
you know what... usually I dont add comments to this website I just logo on for updates on the touchpro for sprint but omg this guy is uber wrong, I have a corporate job in which I have a workphone(verizon) and a regular phone(sprint) in which I own an htc touch on both services lemme start by saying verizon and sprint get the same amount of service in the same areas verizon does have less dropped calls though.
as of late sprint customer service is freaking phenomenal longest I have waited is 2 minutes while on verizon I wait for a long time and that voice activated person is terrible especially when I am on the freeway and it picks up the sound of the air.
I use skyfire on both and I have to say the htc touch on sprint is quick with skyfire, windows live, opera and my rss feeds and reads email in a sinch while the verizon htc touch has the equivalent speed of the iphone 3g which as most of you know is better than edge but not practical so the sprint htc touch definitely wins over the speed of the verizon htc touch btw the iphone 3g is sooooooooo slow compared to the htc touch web browsing and wtf how is safari "real internet" it doesn't even have flash and their are alot of clickable things in the browser that you cannot even click on and wtf noooo stylus.
on alot of fronts sprint and verizon are identical but when it comes to customer service, non crippled phones, great plans and uber fast internet that will eventually be 4g in the near future I gotta say sprint has definitely stepped up and I dont plan on making my vzw workphone as my true phone I am definitely happy with sprint as it stands and I dont understand why it is getting a bad rap and I will be the first to admit although the instinct is nice it doesn't come close to the iphone 3g... the touchpro on the other hand is only beaten by the iphone in thinness nothing else I cannot wait to get this phone.
The whole line-up consists of the $60 Amps in-ears and $100 Tracks on-ear headphones, which both also come in slightly souped-up and pricier HD variations at $100 and $130, respectively.
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Ahh, Dan, Dan, Dan. Haven't you learned yet? Haven't you seen your own ads claiming that the miserable Instinct beats the 3G iPhone hands down? Haven't you noticed the gross incompetence of your own Customer care that causes average users to wait 3+ hours in a store while the poor store employee has to battle to modify an account?
Look, you have WiMax (At least, that's what I've read). You have those funky broadband-based repeaters (Even though it's a monthly fee per phone and we need a broadband connection). You've changed the game a bit with your $99 flat fee and bring-your-own-hardware with Amazon's Kindle. But look, you're clinging to dying brands like Palm that, while they are selling well now, are so stagnant that they either run Windows Mobile (eek) or have had the same OS since the Treo 600. (Oh yeah, Access or OLP or whatever 3.0 is right around the corner. Sure.)
Sprint is in such a world of hurt. They've sold their towers, but nobody wants to buy the once-dominant Nextel division, whose users are jumping to Verizon faster than rats off the Titanic. They've enacted salary freezes across the board, slashed bonuses, and even dictated how much paper product each store can use per month! All the while, the cool kids are moving their phones and applications to the Apple / Android model of a (semi) open platform with a centralized app store. Dan, why hold out? Is it because you think users will actually start using the miserable Sprint music store? The same store that no longer lets me move my downloaded song from my Blackberry to my PC? The store that I can't even access on my Treo 800? And don't get me started on Sprint TV or trying to access NASCAR or NFL from anything other than an Instinct.
As phones evolve into mini computers, the market will evolve with it. In 3 years your "smartphone" market is going to dominate the profit margin, with three clear winners: Apple, RIM and Android. Nokia's Symbian will be 4th WinMo might hold 5th and all the other phones will be "dumb phones" for grandma who doesn't want the blinken lighten and ballywho. Dan, you only have one of the three right now and while you're doing a fairly decent job with RIM, you NEED to step it up and get in on Android now while the opportunity is there. Get in on the ground floor. Get a model that runs Android and I'll consider buying it. Don't tell us it's not ready for primetime while trying to shove the god-awful Instinct or HTC touch down our throats.
Oh. and stop putting yourself in your commercials. Even Alltell has better ads than you do.
Which customer service are you talking about here?
http://www.engadget.com/2008/10/20/sprints-csr-response-time-skyrockets-to-first-in-recent-survey/
TL;DNR
"...In 3 years your "smartphone" market is going to dominate the profit margin, with three clear winners: Apple, RIM and Android. "
Thanks for the info. In three years I'll consider an Apple or RIM product.
you know what... usually I dont add comments to this website I just logo on for updates on the touchpro for sprint but omg this guy is uber wrong, I have a corporate job in which I have a workphone(verizon) and a regular phone(sprint) in which I own an htc touch on both services lemme start by saying verizon and sprint get the same amount of service in the same areas verizon does have less dropped calls though.
as of late sprint customer service is freaking phenomenal longest I have waited is 2 minutes while on verizon I wait for a long time and that voice activated person is terrible especially when I am on the freeway and it picks up the sound of the air.
I use skyfire on both and I have to say the htc touch on sprint is quick with skyfire, windows live, opera and my rss feeds and reads email in a sinch while the verizon htc touch has the equivalent speed of the iphone 3g which as most of you know is better than edge but not practical so the sprint htc touch definitely wins over the speed of the verizon htc touch btw the iphone 3g is sooooooooo slow compared to the htc touch web browsing and wtf how is safari "real internet" it doesn't even have flash and their are alot of clickable things in the browser that you cannot even click on and wtf noooo stylus.
on alot of fronts sprint and verizon are identical but when it comes to customer service, non crippled phones, great plans and uber fast internet that will eventually be 4g in the near future I gotta say sprint has definitely stepped up and I dont plan on making my vzw workphone as my true phone I am definitely happy with sprint as it stands and I dont understand why it is getting a bad rap and I will be the first to admit although the instinct is nice it doesn't come close to the iphone 3g... the touchpro on the other hand is only beaten by the iphone in thinness nothing else I cannot wait to get this phone.
wtgig: lern 2 spel