Virgin Media are an aweful ISP. I was on their 20mbit plan, which is great for the first 3GB (doesn't take long) then you get dropped to 5mb for the rest of the peak hours. Absolutely shocking and this rule was changed during contract without notifying me.
I wouldn't ever use a Virgin Media service again, their customer support is outsourced, their tech support is clueless and they are ignorant and rude.
Highly reccommend be24! Solid connection, great speed, no capping.
be24 and O2 are currently the best ISPs available in the UK (O2 uses Be's network). And they are not even based in the UK... Bulgaria I think, that's why.. they care about service aswell as profit.
Another happy Be* customer here, my friend is on virgin media and he is always going on about how hes always getting throttled by the speed trolls at virgin.
+1 for Be. Only ever used there support team once and the guy in question absolutely knew his stuff. Never had any problems with being capped either; I easily d/l 50Gb+ each month and have never noticed a performance drop.
I have to agree, the Virgin Media customer service is by far the worst customer service I have ever experienced in my life.
I used to have broadband with them but at one stage it got to be a joke, the connection kept dropping and I would have to call out an engineer. This happened 10 times in three months. So, I finally gave up and moved to ADSL. That was several years ago and I am very reluctant to try them again. I've never had a problem with ADSL.
I still have cable tv with them, but that is really only because it very rarely goes wrong. God forbid there is a problem because it involves at least a twenty to forty minute wait to get through to someone. I might add that it is not a freephone number either, unless you have telephone services with them, yet another service from them I got rid of!!
The whole line-up consists of the $60 Amps in-ears and $100 Tracks on-ear headphones, which both also come in slightly souped-up and pricier HD variations at $100 and $130, respectively.
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Virgin Media are an aweful ISP. I was on their 20mbit plan, which is great for the first 3GB (doesn't take long) then you get dropped to 5mb for the rest of the peak hours. Absolutely shocking and this rule was changed during contract without notifying me.
I wouldn't ever use a Virgin Media service again, their customer support is outsourced, their tech support is clueless and they are ignorant and rude.
Highly reccommend be24! Solid connection, great speed, no capping.
be24 and O2 are currently the best ISPs available in the UK (O2 uses Be's network).
And they are not even based in the UK... Bulgaria I think, that's why.. they care about service aswell as profit.
I'm pretty sure they changed it but it's still pretty rubbish if you're a medium to heavy user.
Another happy Be* customer here, my friend is on virgin media and he is always going on about how hes always getting throttled by the speed trolls at virgin.
+1 for Be. Only ever used there support team once and the guy in question absolutely knew his stuff. Never had any problems with being capped either; I easily d/l 50Gb+ each month and have never noticed a performance drop.
I have to agree, the Virgin Media customer service is by far the worst customer service I have ever experienced in my life.
I used to have broadband with them but at one stage it got to be a joke, the connection kept dropping and I would have to call out an engineer. This happened 10 times in three months. So, I finally gave up and moved to ADSL. That was several years ago and I am very reluctant to try them again. I've never had a problem with ADSL.
I still have cable tv with them, but that is really only because it very rarely goes wrong. God forbid there is a problem because it involves at least a twenty to forty minute wait to get through to someone. I might add that it is not a freephone number either, unless you have telephone services with them, yet another service from them I got rid of!!