i have been with helio since aug 06 and i enjoyed my Kickflip then my Drift until i was on number 2 then my Ocean oh the beloved ocean...first it is a great device(remember its not a phone) but it lacks plain and simple. Rite now i am on Ocean number 7 between me and the wife the first one with in the first 6 hrs had a bug then my second lasted for oh i think 6 months until it decided to call anyone it wanted to and stop letting my text go thru and the best one i got text and vmail notices 7-10 days after they were sent. After fighting with csr after csr and tech support i finally got a new ocean which again doesnt work and after owning this thing i want nothing to do with them Helio cant compete with the other carriers anymore i kno i have their service and yes my contract is up but Ocean is a Ocean take the big silver slider out the middle make it a lil rounder and BAM same damn phone. FYI Helio By Virgin Mobile if u are reading this your customers are not happy we will like to be on the cutting edge also not 2 years behind. Let me know when u can compete with Storm or Iphone or the Pre.
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i have been with helio since aug 06 and i enjoyed my Kickflip then my Drift until i was on number 2 then my Ocean oh the beloved ocean...first it is a great device(remember its not a phone) but it lacks plain and simple. Rite now i am on Ocean number 7 between me and the wife the first one with in the first 6 hrs had a bug then my second lasted for oh i think 6 months until it decided to call anyone it wanted to and stop letting my text go thru and the best one i got text and vmail notices 7-10 days after they were sent. After fighting with csr after csr and tech support i finally got a new ocean which again doesnt work and after owning this thing i want nothing to do with them Helio cant compete with the other carriers anymore i kno i have their service and yes my contract is up but Ocean is a Ocean take the big silver slider out the middle make it a lil rounder and BAM same damn phone. FYI Helio By Virgin Mobile if u are reading this your customers are not happy we will like to be on the cutting edge also not 2 years behind. Let me know when u can compete with Storm or Iphone or the Pre.