Engadget's Netflix HD streaming shootout
Netflix seems to be doing things right when it comes to the streaming game, partnering with several hardware companies in an attempt to make its service more or less ubiquitous -- a pretty sharp break from the proprietary hardware approach taken by most of its competitors. That means Netflix subscribers have quite a few choices when it comes to streaming, and we thought we'd put the ones available now head-to-head and try to crown a winner. The good news? There isn't a mediocre choice out there. The bad? Well, read on.
Update: We shot another video to answer some lingering questions about the Roku player, check it below.

Roku's Netflix Player is the granddaddy of this group, originally launched back in May of 2008. It's been updated with some interface tweaks and HD support since then (and it'll soon work with Amazon), but overall, it's the still the same Netflix streaming experience it's been from the start, sleek and minimal. Dedicated hardware means setup is fast, the interface is snappy, and streams buffer in quickly -- our only complaint is that the video hardware in the unit is slightly but noticeably inferior to all the other boxes we looked at. It's not bad, mind you -- it's just not as great as on the Samsung or the TiVo. Of course, you can only ask so much from a $100 box, and you might not even notice the drop in picture quality on a lesser TV, but if not having the absolute best bothers you, you'll want to step up. Otherwise the Roku is perfect for parents, bedrooms, dens and so on -- it's cheap, it's wireless, and it's ridiculously easy to use.
Update: There were a few questions about the output mode of the Roku player, so this is a newer video to show it off playing in HD.

Netflix on TiVo is a somewhat new thing -- it just launched in December 2008, and it was just the second device to handle HD streaming. We said it was our favorite Netflix implementation when we first tried it out, and that's still true -- although it doesn't look quite as good as the Samsung in our opinion, it's close, and it's the most consistently reliable at getting HD content to stream in HD. If you're like us and a TiVo is your primary living room device, this is by far the most convenient way to get your Netflix streams -- and TiVo's riff on the Netflix playback controls make it accessible for anyone in your family that's comfortable with the remote, which is a big win in terms of usability. Of course, getting a TiVo requires a fair bit of CableCARD drama, so if you're happy with your exisiting set-top we'd say you should look elsewhere, but if you've already got a TiVo or have decided to get one, you're doing just fine. We just wish TiVo or Netflix would tweak the interface to show us what content is in HD -- it's incredibly frustrating that it's not displayed.

Ah, the Xbox. It's easy to think of the 360 as Netflix's secret weapon: it's got a huge installed base that's probably already subscribed or interested in subscribing to the service, it's plugged into a vibrant network that enables interesting planned features like Xbox Live party video sharing, and -- most importantly -- it's free. It's actually a pretty great proposition: if you've got Xbox Live Gold, you've got a Netflix box, no questions asked. So it's too bad the Netflix experience on the Xbox doesn't always live up to its potential. Although the interface is by far the flashiest and prettiest, video quality can be extremely dark, the fan runs constantly, and using the controller for playback controls doesn't necessarily feel intuitive for non-techies. To cap it all off, the 360 appears to be somewhat more particular about streaming in HD: although several Engadget editors have consistent success, during this test we never managed to pull down an HD stream, even when plugged into directly into the exact same 10Mbps cable connection as the other boxes. We're not sure if it just hates certain connections or something else is wrong, but it seems like the 360 is just more finicky than the other boxes. Our verdict: if you've got an Xbox, try it out and see how you feel. If you're happy -- like lots of people are -- that's great. If not, chances are a $100 upgrade to the Roku will bring a world of difference.

The Samsung and the LG represent a whole new front in the streaming war -- it's one thing for Netflix to put out dedicated boxes and sneak onto game consoles, but it's an entirely different proposition for mainstream Blu-ray players to support the service. This is where Netflix really thinks it's going to make a play for the hearts and minds of the consumer, and while the experience on the Sammy isn't perfect, we can see why there's so much enthusiasm -- streaming video on BD-P2500 looks amazing. It runs a very slightly tweaked version of the Roku's interface, but the HQV video hardware in the box is so obviously superior even things like the cover images in the menus look better. Of course, the real reason the 2500 needs all that horsepower is for Blu-ray playback, and that's where the tradeoff comes in -- we've always found Blu-ray players to be slow, and the Samsung is no exception. While it's definitely faster than other BD units we've used, it's still rather, uh, thoughtful, and it takes the longest to buffer up a stream. (Don't even ask us how long it took to pull down a firmware update when we first turned it on.) If you're only interested in Netflix, you'll have to decide whether the dramatic bump in image quality over the Roku is worth the $250 premium and longer load times -- we'd say the BD-P2500's $350 pricetag is only worth it if you're serious about Blu-ray as well.
The LG is substantially similar to the Samsung -- they're both Blu-ray players that feature slightly tweaked versions of the "standard" Netflix interface found on the Roku player. Although we've heard mixed reviews of the LG's Blu-ray quality, the unit's video hardware produced solid video quality when streaming HD, and the interface was snappy and responsive. However, the BD300 had the hardest time connecting to the network of any of the units we tested -- we eventually had to manually configure it with a static IP so we could enter a DNS server address, since DHCP wasn't working with our router. From what we can tell, this is a common problem with the BD300, but once we got it working the overall Netflix experience was more or less indistinguishable from the Samsung. Seeing as the two decks are priced almost identically at retail, we'd say the Sammy is the obvious winner between these two at the moment, but if you're willing to play network tech, the LG will certainly do the job.
So, who's the winner? Well, straight up we'd give it to the Samsung for picture quality alone, but really, it depends on your needs, since there isn't a bad choice in the group. If you're the sort of person with a stacked A/V rack, you'll probably find that you've got one or two Netflix-capable devices like the TiVo or Xbox 360 already -- ubiquity is the company's ultimate goal. If you're starting from scratch, we'd recommend the Samsung or LG so you can maximize your Netflix membership -- you need something to play those DVDs and Blu-ray discs you get in the mail, after all. If you've already got your physical playback situation sorted and you just want to dip a toe in the water, the Roku's a fine choice -- sure, it doesn't deliver as perfect a picture as some of the other options, but for $100 it's hard to beat.
There is one other thing:
That popped up after we'd been swapping boxes in and out for a while, but since the only device plugged in right at that second was the Samsung, we just had to wait until the servers figured it out before we could watch movies again. We don't have any problem with copy restrictions on subscription video (especially since Netflix is such a tremendous value) but at the end of the day, DRM is DRM, and wonky things are going to happen. We doubt Netflix's DRM servers deal with people constantly starting and stopping movies on four different units for the better part an afternoon very often, but there's no avoiding the fact that if something goes awry, you don't really have a lot of options to make it better. It's a just a small issue with a service we think is fantastic overall, but if you're wearing a cape while reading this on a FreeBSD box, it's something you might want to think about.
The rest of us will be happily watching Netflix's collection of 80s movies.
Update: We shot another video to answer some lingering questions about the Roku player, check it below.
Roku Netflix Player

Update: There were a few questions about the output mode of the Roku player, so this is a newer video to show it off playing in HD.
TiVo HD

Xbox 360

Samsung BD-P2500

LG BD300

(Ben Drawbaugh from Engadget HD tested the BD300 -- he and Nilay have extremely similar Pioneer Elite receivers and Kuro plasmas.)
The LG is substantially similar to the Samsung -- they're both Blu-ray players that feature slightly tweaked versions of the "standard" Netflix interface found on the Roku player. Although we've heard mixed reviews of the LG's Blu-ray quality, the unit's video hardware produced solid video quality when streaming HD, and the interface was snappy and responsive. However, the BD300 had the hardest time connecting to the network of any of the units we tested -- we eventually had to manually configure it with a static IP so we could enter a DNS server address, since DHCP wasn't working with our router. From what we can tell, this is a common problem with the BD300, but once we got it working the overall Netflix experience was more or less indistinguishable from the Samsung. Seeing as the two decks are priced almost identically at retail, we'd say the Sammy is the obvious winner between these two at the moment, but if you're willing to play network tech, the LG will certainly do the job.
Wrap-up
Before we crown a winner, it's important to note that Netflix streaming involves a pretty major tradeoff -- a huge part of the movie experience is sound, and Netflix doesn't offer any surround audio at all. You're stuck with stereo no matter what, and while we know Netflix is working it, stereo audio just doesn't cut it compared to the 7.1 and 5.1 surround we've become accustomed to. If you can deal with that (and the limited selection of content), you'll find that picture quality in HD at its best can rival that of broadcast television HD -- it's certainly not Blu-ray and there are occasional compression artifacts, but it's eminently watchable. Things in SD aren't bad either: at best it's DVD quality, still watchable at worst. Think about it this way: you're going to want to do The Dark Knight and Iron Man on Blu-ray with seven speakers and a sub at full tilt, but if you're just looking to spend a lazy Sunday watching movies under a blanket, you'll be pretty happy with Netflix.So, who's the winner? Well, straight up we'd give it to the Samsung for picture quality alone, but really, it depends on your needs, since there isn't a bad choice in the group. If you're the sort of person with a stacked A/V rack, you'll probably find that you've got one or two Netflix-capable devices like the TiVo or Xbox 360 already -- ubiquity is the company's ultimate goal. If you're starting from scratch, we'd recommend the Samsung or LG so you can maximize your Netflix membership -- you need something to play those DVDs and Blu-ray discs you get in the mail, after all. If you've already got your physical playback situation sorted and you just want to dip a toe in the water, the Roku's a fine choice -- sure, it doesn't deliver as perfect a picture as some of the other options, but for $100 it's hard to beat.
There is one other thing:

The rest of us will be happily watching Netflix's collection of 80s movies.















































Wow.
You really think that streaming movies will "wear out" an Xbox or Blu Ray player? Seriously?
Ignoring the fanboyishness of your post, you also fail to consider that every other box adds functionality other than as a streaming movie player. My Xbox was an Xbox first, and became a Netflix player second. I'd tend to think that it's the same for people buying the BR players.
Not sure about the other players, but the BD300 draws 16 watts while streaming Netflix -- same as it does when it's idle -- and has a nice remote. It is also silent.
I think Nilay's overall point is still valid. If you already have one of the other devices it doesn't make sense to buy a Roku. But if you don't have any desire for a TiVo, Blu-ray player or 360, then it also doesn't make sense to spend more than $100 to stream Netflix in HD.
Roku fanboy much? ;)
Anyone with a decent home setup already has a Harmony remote that controls everything seamlessly. :)
As for 'streaming' wearing out any of the players... whut? On the devices with multiple functions (TiVo, Xbox 360, both BR players) streaming media (even in HD) would be FAR less taxing than any playback or recording of physical media because there's no additional heat generated by the inactive components. Ever see the load time on a BR disc? Blech... BR players can handle streaming without breaking a sweat compared to their intended function (unless somehow poorly designed).
As for noise on the 360, 'jet engine' really only applies when you're playing a disc. Mine's pretty quiet when I'm using it as a media player.
Never had any problems gettin HD on my xbox 360. I always see the HD icon when loading. Also, I launch it from the same icon under Video Marketplace and have not ever been prompted to re-download. I think the xbox in this review is a bit foobared.
I agree. I got a measly 6mbps connection at home and I ALWAYS manage to get an HD stream on my 360. Of the first three seasons of Heroes I only ever got downgraded to standard definition once, and that was when I was downloading the windows beta.
I got a Samsgung BD-P2500 a month ago and have already streamed several HD movies from NetFlix. They don't look great, but if you're wanting to watch something "right now" without having to go to the video store, it works great!
Question....whatever happened to the PS3 streaming netflix? I know they originally planned on having the service, but I haven't heard anything for quite some time.
I'd like to add that there is one glaring omission here.
By using the PlayOn media server in combination with a PS3 you get a very slick interface and smooth as silk streaming of Netflix content. I'm very happy that someone thought about the PS3. The software is currently in BETA for another two weeks and free to try. It also gives you access to Hulu and YouTube content. I don't think I can post links in here so just google it.
PlayOn is a good idea, but I would hardly call it "smooth as silk" -- at least for me.
After a ton of DRM issues, I've finally gotten it to work, but I'd guess it works 1 out of 8 or 10 tries.
ATTENTION SONY -- Fight every typical urge in your company to do something proprietary, and just work with Netflix. Thanks.
Yeah, +1 for playon. You just need a box that can transcode fast enough.
I noticed the sound on my TiVo HD was really bad compared to the Xbox 360, close to unbearable. The Xbox generally got a better picture too.
I have Netflix on my Xbox 360 and it's a beautiful thing. Sure, sometimes the video quality leaves much to be desired, but it usually works pretty well.
..For Blu-Ray I use my PS3. ^^
Wow, I wish my TiVo experience was as good as Engadget's. I have a feeling that the problem is with my aging and overworked Series 3 box, but Netflix on TiVo is horrid. I have constant problems with sound and quality. Does anyone else have this problem?
I'm also sure that it isn't my network because, conversely, my XBox360 via WiFi adapter runs Netflix flawlessly. When available it seems to always go to HD and the fans don't run that loud on my newer 360. Also, I haven't noticed any extreme problems with dark video.
I have it on both my TIVO and 360, i prefer the 360 since i watch a lot of old tv series and it is the only one that shows you which episodes you have already watched. In fact it default's to the next unwatched episode, which is very handy. I have not noticed much difference in the video or sound quality between them
"...and using the controller for playback controls doesn't necessarily feel intuitive for non-techies..."
I agree with this... but remember 360 has its own remote, and uses IR. Which means harmony remotes work great with it. I find it very easy to just grab the harmony push 360 and scroll to netflix :-)
If I couldn't use my harmony with it... i would look into another solution but i am very happy with netflix on my 360 :-)
The 1st review video shows the Roku play "Eternal Sunshine of the Spotless Mind" in SD but the Roku is capable of 720p HD. If it was playing HD, it would have shown 4 dots and an "HD" notation to the right.
The reviewer clearly has the Roku in 480p 16:9 format. I can tell because the video titles show in the queue are stretched horizontally (this is what happens in 480p - 16:9) whereas in HDTV mode (720p) they are shown correctly.
Please go to "What's New" and "update display type" and choose "HDTV" and then confirm.
Then please give an honest review of the Roku Netflix Player.
I'll second this. They're not in HD mode. You can tell by the size and proportion of the fonts and other onscreen elements.
They should switch to HD mode and rewrite their comparison.
I bought the Samsung BD-2550 on black friday for $249 so I'm good. It is a little slow.
Most movies aren't available through Netflix streaming. I'll stick to dvds, thanks.
Just an FYI, I choose the LG over the Samsung because the LG features discrete IR
codes for power -- very important for programmable remotes -- and I
don't watch SD, so the great upconverting features the Samsung would
go unused.
"If you actually owned a 360, you'd know that it's not the fans but the DVD-drive that's making the noise. The DVD drive that stays silent when watching Netflix movies."
Owned one sine the day it came out. It's a wind tunnel. When you play downloaded games it's still loud as heck -no DVD.
Also own a PS3. Can't tell it's on. Now it's the default move player.
I'm no fan boy, just not a fan of the fan.
Windows Media Center Remotes work great with the 360 and Netflix. I've been using the free little WMC remote that came with my dell 3 years ago. It even can turn the dang 360 on with the Media Center button. Sometimes the back button on the remote doesn't work or takes a bit for the 360 to notice it was hit but that has been very rare.
I have not noticed extreme dark either - even with CSI NY etc (which is filmed dark). I am running HDMI and have the 360 PROPERLY set to the limited color range for my Mits 73" DLP.
Btw,
MCE remote (or the remote that came with most original 360's) or Harmony etc programed for MCE works the 360 just fine.
Another option, while not HD, is to use PlayOn for the 360/PS3 to stream the content from your PC to the device. Works great, and gets you Hulu too!
Will someone please tell Sony to buy a Clue and include NETFLIX to the PS3 !!
For the record, CableCard is NOT required to use a TiVoHD with OTA and/or analog cable, or clear QAM digital cable channels (where available). When I first got mine I had access to digital/HD versions of all the network-TV channels + analog. This setup + Netflix isn't unreasonable for people who don't want to pay a large cable bill (e.g. by getting just "limited-basic" cable).
I don't believe the Samsung applies the HQV Reon to its UI, only to video. You might want to try looking at the poster quality when the Samsung is set to output 720p, instead of 1080p. For me, if the output resolution is not 1080p, all sorts of scaling artifacts appear.
I have a XBOX360 and first watched via the Wireless XBOX360 unit (I've heard MANY horror stories from using other USB Wireless adaptors) and really enjoyed the experience. But for gaming the wireless sucked so I now use a cable from my router. Not a single problem and quality is good (not great) on my HD TV. Best bonus to a purchase I've had in a while - was not even planning on this ability. Made my wife happier that she bought me the Box.....
Neat review, but I didn't see anything about fast forward and rewind functionality on any of the boxes. I have the Roku and found FF and RW to be really horrible. I was hoping that Netflix on TiVo would leverage the hard drive to better buffer the films for FF and RW, but no dice - it still sucks.
It's nice to watch occasional movies (or Netflix delivered TV shows like Heroes and Weeds), but without decent fast forward/rewind, closed captioning (actually *no* CC at present), alternate audio tracks, DVD/BD-like special features and interactivity, I'll stick to getting the discs in the mail for movies at least.
Did you watch the videos? We fast-forward with all the players.
I have a 360 and a TivoHD and have watched the same movies on each of them. Some slight differences in picture quality but nothing that was a deal breaker. I like the "Coverflow" interface of the 360 vs. the Tivos list, but in either case there's no way to quickly find what you want; you have to scroll, scroll, scroll through the whole queue to get to the movies near the bottom.
I have noticed issues with subtitles. I watched Appleseed: Ex Machina on both devices; the Xbox subtitles were just a little cut off but readable, until I switched the TV (Sharp Aquos LCD) to 1:1 mapping and then I got the full image. But the Tivo really cut them off, and I couldn't find an aspect ratio setting on the TV remote that would help. Part of the issue may be that the Tivo has it's own aspect ratio setting -- which I turn off, because I would be constantly changing the aspect ratio on TWO remotes when switching between HD and SD channels. The Xbox has no independent ratio setting, it lets your TV handle that.
They mention that the video can be dark from the 360. It is only dark if you don't have it set up properly. I've used five different Xbox 360s on 4 HD displays and the video is never dark. Why? Because I have it it setup correctly
Off-topic. Anybody knows German analog(s) of NetFlix?
I searched couple of times for VOD, but found only streaming services bound to M$Windows and M$IE what is not precisely my cup of tea.
I didn't see any mention of the new features on the LG - doesn't it include YouTube with plans to include more in the latest firmware? Seems to tip the scales a little bit...for now. Personally, my family loves NetFlix on the 360 - we've found enough in the admittedly limited selection to please.
Bedroom TV runs Boxee on a Mac Mini, and it's a great NetFlix experience too, with YouTube, Hulu, etc thrown in. Makes me think the AppleTV w/Boxee should be in the comparison...guess Alpha products shouldn't count yet. I was about to pull the trigger on a Roku until I setup Boxee, and may yet, esp if it becomes a *media* player rather than a Netflix player.
what quality vid does the ATV put out. I got one coming in the mail and was hoping it would work in the living room setup.
I mean does it even try HD? Its got HDMI right?
I have seen two movies on the 360 and really enjoyed the show. My only disappointment is that the list of movies that are available for immediate viewing so limited at the moment that there is not much to be excited about. Most of the newer releases due to contracts with the production houses I'm assuming will not be available for instant viewing till those contracts expire.
Someone may have suggested the same thing, I didn't reall all the comments.
Anyways, about the Xbox HD Streaming, its unfortinate that you attempted to demo that movie because it seems to be the only one having this problem. Part of the problem being, its not even listed on the HD list. I seen that it worked in HD on some of the other box's but for some reason isn't working in HD on the xbox. WEIRD. Yes netflix/MS has alot of stuff to iron out with the xbox side of streaming but atleast its a free service. If they start charging extra or seperate for streaming then the gloves would come off, but untill then, thank you MS and Netflix for the gift of streaming awesomess.
I'm one of those who's building a HD capable HTPC, sans-DVR since I can't record digital cable anyway. It can be done for about $500, including the BluRay drive and a Mini-ITX case. It can do everything these other boxes can (well, not games) The only problem is, where am I going to rent/stream my HD from. Right now, as far as I know, my options are... XviD over BitTorrent. I don't want to go with one of these other systems and be locked in to just one source; and I want to be able to access all my current media right from the same interface. I'm willing to pay to rent/stream HD, but if they won't take my money, I'm just going to keep abusing my broadband and they don't see a penny.
My 360 works fine for streaming hd. Ever since netflix was launched on xbox i have watched about 15 hd movies and never have had a problem with dropouts or poor pq. I will say that despite other posters saying the 360 only makes noise when a dvd or game is in the drive, my is loud even when i am just downloading from live or watching netflix. It is definitely much louder when the drive is in use but it can still be distracting when watching a movie on netflix. I got my 360 at launch and have had to send it in twice for rrod, so maybe mine is louder then newer models, im not sure, but i can tell hd netflix on my 360 works flawlessy.
Don't forget to review MediaMall's PlayOn software which streams Netflix (and HULU!!!) through your PS3! I really like the Hulu support, and the Netflix looks decent. It's good stable software, even if it's still in beta right now.
OH, and if anyone from MediaMall is reading this, send me a free copy of PlayOn? :) :)
Oh the tech support at Netflix is incredible. For some reason a television episode would not stream, actually my TiVO was acting like nothing would stream. A call to tech support and I got a real live person with English as their first language who was incredibly savvy. Got the problem fixed after about 10 minutes of very pleasant, very competent help.
There is one scary thing - they know exactly what you've been watching down to the second. They can also ping your TiVO in seconds. It's not like that veiled on line program scheduling that TiVO has - these guys have direct immediate access to your TiVO box.
And oh, I love the video quality. Just wish they would do surround sound.
I have watched almost 50 movies through my Xbox and 2 seasons of 30 rock. I would say the only thing is the inconsistent Streaming Speeds. I know that my internet connection is consistently 4 mbps (TimeWarner cable) and sometimes the Xbox insists that my internet connection has slowed. I figured out if I repeatedly start and stop I can get a faster stream?! I called both Netflix and TimeWarner. Netflix Technicians were awesome. they told me exactly what they were getting when I requested a stream. They told me my Streaming to my Xbox was limited to 1/2 MBPS or about 1/5th of my bandwidth. Curiously after I contacted Netflix I have had little no issues.
For $8 a month including 1 DVD out, I find it impossible to find a better deal. Yeah I know that the movies are older, but my Duaghter is only 8 so the movies are all new to her! BRAVO netflix and Xbox Teams!
When I first started streaming to my 360, I was getting all sorts of connection speeds (1 to 4 bars)... then I figured it out.
My router needed to be configured for port forwarding so the Xbox could communicate better... (search "port forwarding on Xbox 360)....
Now I always get 4 bars.... nice.
NZ
Ya
The problem with Eternal Sunshine of the Spotless Mind not streaming in HD on your Xbox is not due to the connection or your Xbox 360. When you activate your account to stream to your Xbox 360, there is a new tab under "Genre" that lists movies available in HD. Eternal Sunshine is NOT on that list therefore will not stream in HD on Xbox 360. Go to Genre, click on HD and any of the movies on that list are guaranteed to stream in HD. Some movies might be available on other players that are not available to stream in HD on Xbox and viceversa, you should look into this ;)
I have NETFLIX(xbox360) and VUDU the movie selection is just pathetic for WATCH NOW (forgot how is call) on netflix, anyway.. movies u want to watch its a no no ] .. unless u rent it via mail... VUDU is just much better talking selection and video quality. even HD quality on VUDU kick NETFLIX HD format in the butt. HD in VUDU still 1080P/24hz not to mention HDX.... NETFLIX= EPIC FAIL(cheap tho. only 8 bucks)
I've been watching Netflix on my Xbox for a while now. I don't bother using my controller while browsing either. The Xbox is equip with an IR receiver and my Logitech 890 remote works just fine with it.
Last week I did have a streaming issue but after contacting Netflix the problem seems to be resolved. They did tell me what they did but I get the maximum signal strength every time I start a movie now.
I got Netflix on my 360 and it's ok, but the problem is that Netflix only has mostly old crappy movies to watching instantly, on the plus side, it's unlimited and free, but to watch new releases you'll have to wait for the dvd's to come in.
PQ is is similar to dvd's, and HD is only for a few select movies, sound is PCM, so, it sounds like 2 channels, not Dolby 5.1, big let down here, at least with dvd's you get 5.1 Dolby.
i like streaming on my xbox 360 but sometimes the signal drops or stuff get restarted on the thing .