Verizon Hub hands-on and impressions
We had a chance to get our grubby mitts on Verizon's new VOIP / home phone -- the Hub -- and we thought we'd give you a little preview of what's in store if you're planning on busting out the credit card. The device, which we've seen floating around in various forms since January of 2007, is a combo of a cradled wireless handset and 7-inch, resistive touchscreen display. It's an interesting play for a sector of the market that's all but forgotten (and maybe for good reason). If you want to hear some thoughts on the device, follow the bread crumbs beyond the break.
The Hub is really a half-netbook, and underneath its black exterior it houses a 500MHz CPU, 128MB of RAM, 128MB of flash storage, 802.11b/g, and runs atop a custom build of Linux 2.6.16. Don't let that fool you though, there's no real broad functionality to be found here. Mostly, the system chugs along running widgets (for weather, voicemail, timekeeping), directory and navigation services, and the occasional movie trailer. It seems obvious for a device like this to do video chat -- but you're out of luck. There's no camera here or app for doing any kind of webcaming, though reps for the company say they're looking at other uses, and the two USB ports could certainly be employed for peripherals.


What's nice about the box is that it plugs in to a bunch of services you're probably used to using on your cellphone. It incorporates a Google Maps-like service for locating restaurants, shops, and other assorted consumer activities, and is able to send directions to your Verizon handheld (provided it has VZ Navigator on board). If you want to find a movie, it's simple to tap out a few letters, do some location-searches, watch trailers (as mentioned, a nice touch), and buy tickets right from the Hub.
For a device you might throw in the kitchen, it's got a group of features that would come in handy if you're not near a laptop (or you don't have a reasonably stacked smartphone). The strange thing is, the Hub isn't really being targeted at people who have landlines. In order to actually get the device, you have to be a Verizon Wireless user, and adding the Hub is kind of like adding another line. Except not, because it doesn't use Verizon's wireless network at all, and it's not doing any cool, location-aware stuff, like taking your cellphone calls once you're home. Essentially, it's a VOIP box being offered to... people who don't already have a phone at home. We find the whole thing a little strange -- it seems obvious that you would target something like this to people who are used to having a phone in their house, but you can't get one even if you want one.

At the end of the day, the Hub certainly serves a purpose, but between netbooks, smartphones, and the broad proliferation of just plain old laptops these days, it might have a tough time finding a spot in the market. The unit launches this Sunday and will be priced at $249 (less a $50 mail-in rebate) with a $34.99 monthly service fee. We won't make our final call till we've had some real quality time with the device -- we should be getting a unit for a full-on road test and review, so stay tuned.
The Hub is really a half-netbook, and underneath its black exterior it houses a 500MHz CPU, 128MB of RAM, 128MB of flash storage, 802.11b/g, and runs atop a custom build of Linux 2.6.16. Don't let that fool you though, there's no real broad functionality to be found here. Mostly, the system chugs along running widgets (for weather, voicemail, timekeeping), directory and navigation services, and the occasional movie trailer. It seems obvious for a device like this to do video chat -- but you're out of luck. There's no camera here or app for doing any kind of webcaming, though reps for the company say they're looking at other uses, and the two USB ports could certainly be employed for peripherals.


What's nice about the box is that it plugs in to a bunch of services you're probably used to using on your cellphone. It incorporates a Google Maps-like service for locating restaurants, shops, and other assorted consumer activities, and is able to send directions to your Verizon handheld (provided it has VZ Navigator on board). If you want to find a movie, it's simple to tap out a few letters, do some location-searches, watch trailers (as mentioned, a nice touch), and buy tickets right from the Hub.
For a device you might throw in the kitchen, it's got a group of features that would come in handy if you're not near a laptop (or you don't have a reasonably stacked smartphone). The strange thing is, the Hub isn't really being targeted at people who have landlines. In order to actually get the device, you have to be a Verizon Wireless user, and adding the Hub is kind of like adding another line. Except not, because it doesn't use Verizon's wireless network at all, and it's not doing any cool, location-aware stuff, like taking your cellphone calls once you're home. Essentially, it's a VOIP box being offered to... people who don't already have a phone at home. We find the whole thing a little strange -- it seems obvious that you would target something like this to people who are used to having a phone in their house, but you can't get one even if you want one.

At the end of the day, the Hub certainly serves a purpose, but between netbooks, smartphones, and the broad proliferation of just plain old laptops these days, it might have a tough time finding a spot in the market. The unit launches this Sunday and will be priced at $249 (less a $50 mail-in rebate) with a $34.99 monthly service fee. We won't make our final call till we've had some real quality time with the device -- we should be getting a unit for a full-on road test and review, so stay tuned.



























I smell a FAIL. It's a solution looking for a problem.
In a way this device reminds me of Gizmondo, in the FAIL aspect.
Would it of been so much trouble to just stuff a camera in it and make video calling mainstream?
@thedesolate: That's what I thought. I'm not a Verizon customer but I could see this being useful if it acted as a femtocell and also a video phone. They could sell a bundle with their DSL and cell service and the addition of video would actually give people a reason to have a home phone.
HERES THE DEAL VERIZON !.......If this is to be a TRUE 'HUB' for your Home or Office, then make sure that this unit IS the hub! 1) This device should be $0 monthly fee if you are ALREADY a Verizon customer, get rid of the 'unlimited' texting and Traffic/Directions, people need those for 'on the go', not while sitting in front of their Home or Office Computer 2) This unit should, as someone else said, recognize your other Verizon phones, and, if you wish, send all your calls to the HUB while you are NEAR the hub! Great Idea! 3) Sync this unit with available Verizon handsets, then let me know who the call is for with a distinct 'ring tone', and let me each handset have it's own set of CONTACTS, syncing with the handset when in range 4) If you do this right, Verizon, you can capture a market that is ripe for reward and you will KEEP Verizon cell phone customer who might otherwise wish to try another carrier ! 5) This is an excellent step toward a real OFFICE PHONE SYSTEM replacement. I'm thinking about using this for my office - does it have VISUAL VOICEMAIL??????
@generalinfo MAYBE you should USE your CAPITALS a little more SPARINGLY.
@generalinfo.......maybe YOU should send YOUR reply to VERIZON. That way they can see how YOU feel, instead of TRYING to get through TO verizon by PREACHING on engaget.
haha, those restaurants in the second shot are from my hometown...
monterey gourmet makes a mean sandwich.
Me too, I'm from Morris Township right down the road :)
Their world HQ is located off 202 right there, prolly why it's in the shot.
This appears to have absolutely no useful application whatsoever, but i like it.
Add Fios TV capabilites, DVR playback, and internet radio.
Vonage is by far cheaper. Skype is even cheaper than Vonage.
Phone may be overkill but I wouldn't call VOIP "forgotten"....I'll take my $29/mo vonage all inclusive bill (including internation calls to Europe at 1c a min) over your cell phone monthly bill anyday.
I like it but I don't use Verizon. Its kind of like a Chumby with a phone.
That's exactly how I described AT&T HomeMagager, which does the same stuff as this does, but, feature for feature, is a much stronger offering, IMO. I just wish it was in AT&T stores near my area right now.
I know people who would want something like this if -
1 It supported standard BT headsets
2 It supported multiline pbx or switches
3 It had no subscription fee
4 It supported bridges or repeaters for greater distance from the base
While I respect improvements in land line technology - this doesn't seem to have the right mix to make people say - yes, I'm keeping my land line phone.
The phone is a good idea -- but I don't think they are deploying it correctly.
My initial thought is that it should be more like a Cisco IP phone device. Allow my to "log into" the house/office phone with my cell phone number. Then all calls go to my house first while I am there, lets me check my voicemail, etc. Then I can "log out" when I leave and call will go to my cell. Or better yet, use my phones GPS to know when I am in the house and when I'm not, that why the house phone rings first. Should do the same for my wife's phone/multiple numbers.
No-one needs another phone service or phone number - especially at $35/month.
b
Please check my website www.5linx.net/pfworldwide I do have the video phone and other products as well
I think the VOIP Phone looks amazing. However, it kind of looks bulky and like its going to cost two arms and a leg to own it. I remember 7 years ago when lcds and plasmas came out and they cost a fortune, I bet if I wait 7 years it will be $19.99 at Walmart.
too high priced for a monthly fee
I kind of like this and was considering to get it to replace our landline and make use of the Fios broadband that we have. But, I guess I'm not allowed to use it because I don't Verizon wireless. I'm confused. Something's not right here.
$35 a month on top of what I already pay Verizon for cell service? Thanks but no thanks.
EXACTLY!
Maybe $10
any sniffs on whether other carriers are thinking about blending this to their services. like AT&T coming out with something like this that could actually use your cell signal while at home and connect via Wi-Fi for all other services would be hot....
on another note, seriously, this thing shows trailers and the best you could come up with was Bride Wars....
here are some things you left out-
calls from the hub to domestic locations are unlimited.
calls to or from the other vzw MTNs on the account are unlimited.
hub pricing includes unlimited sms and mms
ties into chaperone service
simultaneous ring- use your hub TN as your only TN and calls will ring on up to three phones and your hub at the same time
simultaneous ring, call forwarding and other calling features are set up simply and visually on the screen not through # or * dialing codes
nearly all controls and features are available from MyVerizon website- check your family hub calendar while you're not at home
sms calendar alerts to your cell
even if you don't have vz navigator you can send addresses and TNs from the directory look up
V-Cast video-like service with hub specific content
traffic updates in 30 major markets
at only $10 more than vonage and most cable provider voip with way more features pricing is pretty reasonable.
Yeah....except they're not marketing to people with landline phones. They're positioning it as a home phone for people who only have cell service currently. In addition to my Comcast service being a little cheaper, it doesn't require a $250 device (though I'm sure I pay a fee for the modem). The only thing I find useful about it is the sms & mms feature, but to be honest, if I'm at home I can just send/recieve texts via instant message or email. It's very slick, but that's about it.
I am confused. You say Verizon, but Verizon and Verizon Wireless are 2 separate things. I have FIOS through Verizon and my cell service through Verizon Wireless. Is this a cellular device for those that already don't have phone service through Verizon?
No, it's VOIP...like Vonage, but with less vision and personality.
If this could also dock and answer your VZ phone I think it would be amazing. Even with then additional line. Sometimes when Im home I would like to answer my cell without having to be tethered to a wall....
Typical Verizon fashion. Take a god idea and completely face-fuck it when it comes to pricing and offering it. The reason that people don't pay for landlines is that they don't want another bill. I declare this monumental flop already.
$10 a month & i have a telular w/ sprint...
POTS converted to wireless...
if you could have something like this & it be treated as just an added line then it might be worth it... but not $250 + $35 @ month...
Why get this when the Wave-Home is coming out by iRiver?
http://www.engadget.com/2009/01/08/iriver-announces-wave-home-multimedia-communication-device/
Maybe they're trying to get it out the door before the Wave-Home hits the market?
Overstock.com just got a new #Skew
Wait how does tie in with Verizon's letters to it VoiceWing customers that is telling them that the VOIP service will shut down effective March 31st. The lettter sentout to VoiceWing customers as well as their CS have no recommendations for alternatives.
"simultaneous ring- use your hub TN as your only TN and calls will ring on up to three phones and your hub at the same time"
Now that's actually kinda cool if I'm reading that right. Basically, I could attach my cell number to this device and when I have an incoming call, it would ring both my cell phone AND the hub phone?
If that's the case, how do things work for text messages. Say I don't have a text plan on my cell plan, but this has unlimited text messages included in the fee but I'm using the same phone number. Will I get charged for every incoming text message on my cell phone even though there's unlimited on the hub?
The fee may be worth it IF it adds services to your cell phone as well. If that $35 fee added unlimited text messages to my cell plan as well as the hub when they are sharing a number, that's an incentive to have it. If they could sweeten the pot even further and add in VZNavigator to your cell handsets if you subscribe to the hub, it instantly puts this phone in a better value position than any other VOIP phone service for VZ Wireless customers.
I'll echo the statement that I would be awesome if this could be used as terminal to stream from verizon's multiroom DVR on FIOS. It could become an instant kitchen TV.
We don't have a landline in our condo but I do have an empty ethernet port in my kitchen that is just begging for some sort of IP device. I don't have much in the way of home automation but something like this actually appeals to my impulsive need to wire something up there. Probably have to rig up a PoE connection though...
Tits, meet Bull! Bull, meet Tits! You 2 are sure to get along, unless you want milk. Then you have to get a Cow.
and pay a monthly fee
Why would I pay $35 a month? I transfered my home number to an old Verizion cell and bought this AT&T TL92278
and two extra handsets. The base pairs with my cell by Bluetooth.
http://att.onlinephonestore.com/details/3554-7166/ATT-DECT-6.0-Cordless-Phones-TL92278.html
Now my home number only runs $9.99 a month and I can take my home phone on vacation if I want.
Verizon missed the mark on this one big time.
Can you explain to me how you are able to bring your home phone on vacation. I have two land lines in my house (one for business,one personal) plus cell phones. Cell phones are through Verizon. I was looking at the Verizon Hub, but feel the cost and monthly charges are too high. I like Hub because it can work on bluetooth and simultaneous ring cell.
Simple.
I transfered my home (land line) number to the old cell. That cell phone is paired by Bluetooth to the AT&T Base Unit. All calls that come in on my "home" (cell) ring on my 4 AT&T wireless phones (base +3 extensions).
When I go on vacation I just pick up the "home" number cell and take it with me. When I return home, the AT&T Base unit detects that the Bluetooth paired home cell is back in range and reconnects automatically.
No way! I work at Ridge Restaurant! Clearly this will be a success =P
mhm... I would rather go with NIMble that runs on Android and seems better thought out.
RESISTIVE...EWWWWWW
Verizon, resistive is so 1997
I've fallen SO out of love of Capacitive Touch screens. I know where a stylis and the tip of my finger nail are touching the screen. I never know where my end of my large fingers are going to click. I'll take resistive over capacitive any day, thank you very much. :p
MaxSMoke, I agree.
Everything you never wanted in a phone and less at a price that can be beat.
I agree with a lot of commentors here in saying this product seems to be positioned and priced all wrong. It's not surprising that it was concieved in early 2007. Back then it may have been an interesting competitor on the VoIP front. Now, Comcast and Vonage dominate the VoIP market in my area. Additionally, marketing this to current wireless customers AND requiring an additional monthly fee makes no sense. The fee means it wouldn't save you money on home calls like T-Mobile's @home service. It's not practical as a "home" interface for you cellphone. As Jay Evans said above, there are bluetooth-based handset solutions currently available for less money and no monthly fee.
In fact, this product doesn't seem to offer anything useful to a current Verizon Wireless customer. Sure maps are nice, but I'd rather just boot-up my laptop and print them rather then paying $35 a month PLUS the VZ Navigator fee. It simply does not make sense at all much less in the current economic climate.
This thing reminds me of 3Com Audrey... without the VOIP phone of course.
Do I need broadband for this to work? I want to get rid of my home phone and currently have Verizon wireless with 3 handsets and 2 wireless broadband cards.