When you're dealing with a major signal reception issue on a phone, it's easy to believe that the problem isn't gonna go away without retooling the innards and releasing revised hardware -- but for North American owners (and would-be owners) of Nokia's stricken NAM version of the
5800 XpressMusic, there's new hope.
The Nokia Blog is claiming that word from an inside source confirms that the problem has already been fixed with an unreleased firmware update, which would lead us to believe that Nokia could conceivably get devices back on the shelves relatively quickly -- and that current owners will be able to fix their woes without physically exchanging phones. Of course, firmware updates have never come out of Espoo at a firehose pace -- particularly for North American versions of devices -- so we'll believe this is resolved when we've seen it with our own eyes.
posted Mar 4th 2009 6:06PM
NAM = North American Model, for anyone who wanted to ask.
I swore I saw this post up, but then it disappeared...now it's back!
Deja vu. The Matrix is changing something...
i thought apple was going to fix the iphone with a firmware issue. its all talk and smoke blowing
relax, its going to get fixed, and the iphone is a hardware issue.
Yeah hardware. Let's see 20 million in 20 months,broke all smartphone records.zero to I million in 72 hours.besides a Pc has highest Internet traffic of any mobile device in history. Yeah hardware trouble on the iPhone. What a dee dee deee!
Doubt it broke all smartphone records, except the one fruit company original:
"Most people hired to stand in queue"
Yay Nokia!! I CAN FEEL THE LOVE
What is that pick-like thing attached to the lanyard?
ok this nokia is overhyped ,talking bout ultimate music phone etc, I just want a cell phone that will easily replace my ipod touch.,Is there a phone out there that can definitely do this .,?? if so i wanna know.
I just got off the phone with a Nokia customer support supervisor because I was planning on canceling my pre-order but apparently they can't do cancellations over the phone so I'll have to refuse the package when fedex delivers it and then I'll get my money back. Terrible way to cancel an order.
Anyway... I asked the supervisor about the known issues and he said that the retail stores were selling the Euro version of the phones and that was why there were problems with it. I thought I had read somewhere that the phones were the NAM 5800s that had the issues but he assured me that they were the Euros. Did anyone happen to buy one from the Chicago or NY stores? Maybe you all could shed some light on this.
I also asked him when he thought they'd ship and he said mid March
Yeah, I was told when i ordered it you couldn't cancel. Yeah the problems are ONLY with NAM versions. I don't know why he said that. When i called on Monday they told me to call back Friday if mine hasn't been shipped - I will see then I guess. If it is an software I wish they would ship out the pre-orders then the upgrade i can live with edge i just want my phone. LOL.
unlike the other dill weed before me the problems that the rep was prob talking about was the ear piece crackling( euro problem) switched manufacture for nam ver.and instead of being a bitch about it try the phone if you don't like, then use buyers remorse. price versus feature you will not find a better deal. and if you decide to go with apple save up for itunes, and oh yeh they had launch issues too you know!
christopher, were you talking about me? I was only mention that the 3G problems were with the NAM versions of the phone. I know about the ear pieces, but good point, that is probably what he was mentioning. I only thought they pull the NAM from the flagships was for 3G; not the ear pieces? (i dont know maybe the ear piece too).