Taiwan's Comsumer Protection Commision plans to have an investigation on whether this is a intentional act for advertising Dell's label in Taiwan.
Recently, few similar mislabeling price cases happened in Japan, Hong Kong and Mainland China (on IBM, HP, and Dell). IBM and HP honored all orders. Dell, again, refused to do so and provided 25%off discount. Some took it, some not and went to court instead. Dell lost the case and was forced to honor the orders. It all depends on at which point the contract is considered complete, in other words, when both sides reach an agreement on the deal. If it goes to when buyers hit “confirm” button, then even those tiny waiver text cannot protect Dell from this mess…It cannot against the low, or at least Taiwan's law in the case. I will be happy to see this case brought to the court.
Don't take it for granted that the US way is the best and correct way to deal with things. I am in Boston, not sure if Taiwan is a paradise, but difintely there're something done better than here. People in the US are educated in a very capialism way. The US has the most screwed helath insurance in the world which is hold by few monster companies. When people in other place like Taiwan take it for granted that government take care of their health. Americans still have no idea what they could have and keep defending their screwed system, claiming it's better than their neighbor Canada and Cuba. Just try to top being so considerate to those companies...they are not the weak in most cases.
The bottom line is, it’s not consumers’ job to judge if the price is “reasonable” or not. Any price made by companies should be considered as a result after profitability calculations. A line should be drawn, to make sure companies won’t abuse it for marketing, promotion or other mal-intentions. It’s also sellers responsibility to protect themselves from any mistake made by themselves, such as price mislabel. It’s not consumers business to be so considerate to those companies and worry about if they can take the hit.
I am not saying Dell should honor all orders in this case. But to let it get away like this is simply not right. Dell lost almost nothing so far, by giving alway those no-one-will-use coupons. Dell needs to learn the lesson by paying a mugh higher price.
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Taiwan's Comsumer Protection Commision plans to have an investigation on whether this is a intentional act for advertising Dell's label in Taiwan.
Recently, few similar mislabeling price cases happened in Japan, Hong Kong and Mainland China (on IBM, HP, and Dell). IBM and HP honored all orders. Dell, again, refused to do so and provided 25%off discount. Some took it, some not and went to court instead. Dell lost the case and was forced to honor the orders. It all depends on at which point the contract is considered complete, in other words, when both sides reach an agreement on the deal. If it goes to when buyers hit “confirm” button, then even those tiny waiver text cannot protect Dell from this mess…It cannot against the low, or at least Taiwan's law in the case. I will be happy to see this case brought to the court.
Don't take it for granted that the US way is the best and correct way to deal with things. I am in Boston, not sure if Taiwan is a paradise, but difintely there're something done better than here. People in the US are educated in a very capialism way. The US has the most screwed helath insurance in the world which is hold by few monster companies. When people in other place like Taiwan take it for granted that government take care of their health. Americans still have no idea what they could have and keep defending their screwed system, claiming it's better than their neighbor Canada and Cuba. Just try to top being so considerate to those companies...they are not the weak in most cases.
The bottom line is, it’s not consumers’ job to judge if the price is “reasonable” or not. Any price made by companies should be considered as a result after profitability calculations. A line should be drawn, to make sure companies won’t abuse it for marketing, promotion or other mal-intentions. It’s also sellers responsibility to protect themselves from any mistake made by themselves, such as price mislabel. It’s not consumers business to be so considerate to those companies and worry about if they can take the hit.
I am not saying Dell should honor all orders in this case. But to let it get away like this is simply not right. Dell lost almost nothing so far, by giving alway those no-one-will-use coupons. Dell needs to learn the lesson by paying a mugh higher price.