We've been asked not to reveal the URLs, but we can assure you we've seen this official support screen pictured above with our own two eyes, which means that the HTC
Hero is all but confirmed
in a juicy CDMA blend for Sprint. How (or if) that'll affect the availability of the US 3G version unlocked or on any carrier is unclear, but given
Hesse's huffy language regarding Pre exclusivity, we wouldn't be surprised if they've got this one locked down for a while as well. We've seen a similar support page for an Alltel-branded
Snap, so if you're still tied up in one of the carrier's legacy divested markets and you've been pining after the Snap (and
Ozone) on Sprint and Verizon, fear not -- your own version is on the way. We'll admit, if you had asked us a few months back what American carrier would get HTC's highest-end Android phone to date, Sprint wouldn't have been our first guess -- but hey, good for them. If you can't win the coverage battle against the Big Red juggernaut, may as well try to win the exclusive hardware battle, right?
[Thanks, Adam]
hero!
Who uses sprint?
^^^^
I do! Hero!!!
Here's hoping for the $60 a month SERO plan.
An army of Android phones could end up being Sprint's salvation.
nzo
People who realize that they have BY FAR THE BEST plan on the planet in the form of the SERO plan.
The real question should be, who are these suckers who are paying more for less, and how badly are they kicking themselves for not jumping in on the SERO plans when they had the chance.
Cloud,
No $60/month SERO plan.
There is however a $30/month and $50/month SERO plan.
My current $50 SERO plan features:
Unlimited SMS/MMS
Unlimited DATA + Tethering hack (so Unlimited Tethering too)
Unlimited N/W starting @ 5PM
GPS
1250 Anytime Minutes
Pick 3 (One of my Pick 3 is my Google Voice # so in effect):
Unlimited Outgoing Calls (via GV / Pick 3)
I may as well switch to the $30 plan that features all of the above as well except for 500 anytime mins, since my Pick 3 option + Google Voice = Unlimited Outgoing calls
Best calling plan on the planet, bar none.
Oh, and Unlimited M2M :)
Sprint has disallowed less desirable phones to be activated on the SERO plan (Instinct and Pre), so the chances of a Hero/SERO matchup is essentially nil. I'm on the $30 plan and have been using a HTC Touch for 2 years because there are very few better phones that I'm allowed to upgrade to.
However, the latest exclusive offer plan (new SERO plans) is the "Simply Everything Data" I think, which is $59, and includes their TV/Radio/GPS Nav services. Probably one of the better plans available at the price point. When the Hero releases, I'm switching mine and my wife's individual SERO plans to the exclusive offer "Simply Everything Data Family", $109 for 2 lines, 1600 minutes, unlimited everything else. For two people, I can't find a better deal with the same features.
I really hope it also comes to T-Mobile like the Magic.
http://rpyoshi.mybrute.com
I really wanted Verizon to get the Hero.... Hopefully they get the Pre by early next year when my contract is up.
Yeah, verizon never gets any good phones, besides blackberries.
Alltel doesn't exist anymore right? Verizon bought alltell?
this is good android looks like its going to be on 3 out of 4 carriers (verizon, tmobile, and now sprint) this will lead to even more people using android and making it a legitimate competitor in the Mobile os arena.
I'm wondering if Sprint is going to force users into one of their 'everything' plans. Does anybody know if the G1 users were forced out of their old plans into something similar to what Sprint has as their everything plan?
Sero Please!
lol it's nice to wish but Sero days are over...all of the cool phones aren't allowed to work on it anymore :/
I have a Touch Pro on Sero. When the Hero comes out, I will probably have the Hero on Sero. Sprint is too stupid of a company to actually have a policy that can not be side stepped. They gave me the Touch Pro for free btw, to replace the Mogul they paid me to take a year earlier. Love sprint.
HERO SERO ! HERO SERO ! HERO SERO ! HERO SERO !
HERO SERO ! HERO SERO ! HERO SERO ! HERO SERO !
HERO SERO ! HERO SERO ! HERO SERO ! HERO SERO !
HERO SERO ! HERO SERO ! HERO SERO ! HERO SERO !
Sorry guys, i had to do that....
They're not stupid, they have to throw us something or a lot of people would probably just get an iPhone if they couldn't get ANY smartphone on Sprint for cheap.
I wish the Hero had more CPU power. I'm so sick of waiting for the TP2 that if the Hero comes out first I'm probably just going to cave and get it instead out of frustration.
And I swear that if Sprint doesn't put either phone on SERO my expired contract is going elsewhere because $30 isn't nearly as good a deal if not a single smartphone is available to actually use the damned data.
Jonathan,
That's not true.
The Diamond works
The Touch Pro works
Over at XDA-Devs, PPCGeeks, and Howardforums, Sprint reps who chime in said there is nothing stopping anyone from adding a Touch Pro 2 to SERO plan.
However, the Pre and the Instinct for example, are incompatible with SERO.
HTC phones have thus far all worked with SERO, and nothing definitive has come out saying otherwise about the Touch Pro 2. It's merely a bad rumor going around that it won't work, in light of the fact that many employees who are relatively in the know say otherwise.
anything with a semi fast browser or advertised as a web browsing phone will require everything data. win mo phones aren't the greatest for web browsing so they'll probably be the only ones left allowed on sero.
motty,
What an ignorant response.
WinMo phones have mulitple webkit browsers (you know like Safari and Palms Web OS browser), Opera Mini, Opera Mobile Turbo, Firefox Fennec, Flash enabled browsers like Skyfire and Iris.
Unless you've been living under a rock for the last year or so, you'd have known that WinMo phones have the most diverse, robust, and capable web browsers of any mobile platform out there -- far better than the limited iPhone browser or Palms and don't even get me started on Blackberry's.
WOOOOHOOOO!
I can now officially return my Pre! The Hero better be worth it, because I'll be suffering through 2 more months of battery pulls on my BlackBerry before the Hero is released.
Why do want to return your Pre?
I was planning on getting a Pre and a HTC Hero for my girlfriend? Should I just get two Heros instead?
I've got my Hero yesterday and I can guarantee that it's worth it.
I also have here a Nokia N97 (which sucks just out of the box but after some optimizing, apps, progs & themes downloads and and all updates , it's become an uber-super-smartphone) and my old (10 months) HTC TouchHD.
I promised to myself that after I got the Hero I would sell one of the three, but I just can't decide which one is the one to get rid of.
Probably I will end up selling the TouchHD but every time I use it I just cant bring myself to do it.
Anyway, the hero ATM is the fav of my stable.
@ Plexus
Sounds like you're broke. Congratulations.
@Plexus, you could send me the phones you don't want, I could sell them on ebay for you with my 133t skillz. =0
goddamn it. maybe there'll be an unlock to use this on the Big Red
that's what she said.
"If you can't win the coverage battle against the Big Red juggernaut, may as well try to win the exclusive hardware battle, right?"
^^
Rite. People dont care about At&t, they Just want the IPhone so thats where they sign up so they can get it. It wouldnt matter what network it was on. Besides, Sprint always wins the Hardware battles against Verizon......Even when they have the Same exact phones. Please, please, PLEASE put a faster processor in it. Sprint usually adds a few things here and there but who knows. I wonder how long Hesse will have this locked up for Sprint....
I HAVE THE MY TOUCH3g with TEEN MOBILE AND IT SUCKS LOOKS LIKE I WILL B SWITCHING TO SPRINT.
WE CAN CAPS IF WE WANT TO! WE CAN LEAVE YOUR FRIENDS BEHIND! CAUSE IF THEY DON'T CAPS AND IF THEY DON'T CAPS, WELL THEY'RE NO FRIENDS OF MINE!
MWAHAHAHAHAAA!!!
oh, and why dont you like it?????? reasons!!!
and the launch date is still october 11th ??? dats too far...i want to take it now!!!!!!!!!!!1
I just hope that the HERO will not have to be on the mandatory Sprint DATA plans (everything or data only) and can work just like my centro on older plans. If anyone can confirm this that would be great. I'll be really upset if we can't use the Hero on older data add on plans.
I will bet money that they will require a data plan. if the phone can support internet, it is leaning towards the carrier requiring data plans. Even on phones that did not require them before. Because AT&T got away with requiring data plans on one phone, now everyone is doing it on every phone...
I understand people get pissed when high end phones have to get on a data plan but its less bullshit to just cover your ass with unlimited data. For too long on many carriers people got these kinds of phones and EVENTUALLY ended up getting on the net and browsing or downloading etc.
If your current plan with data is cheaper than a everything data plan then i see why youd be upset....however if it isnt they dont make u extend your contract if change plans anymore
You might not be able to show it, but I had no trouble digging it up.
http://www.htc.com/ca/faq_detail.aspx?p_id=288&act=um
I wrote a little program to find all of the products (even hidden ones).
To get to the page you just go to: http://www.htc.com/us/faq_detail.aspx?p_id=(the number at the side)&act=um
6: HTC - Support - HTC TyTN - User Guides
26: HTC - Support - P100 - User Guides
21: HTC - Support - 818Pro - User Guides
32: HTC - Support - 828 - User Guides
23: HTC - Support - 595 - User Guides
10: HTC - Support - HTC P3300 - User Guides
34: HTC - Support - 585 - User Guides
18: HTC - Support - M700 - User Guides
48: HTC - Support - HTC MTeoR - User Guides
15: HTC - Support - CHT9110 - User Guides
9: HTC - Support - HTC P3350 - User Guides
1: HTC - Support - HTC Touch (CDMA) - User Guides
17: HTC - Support - CHT9100 - User Guides
38: HTC - Support - C800 - User Guides
49: HTC - Support - Qtek 9000 - User Guides
5: HTC - Support - HTC P4350 - User Guides
14: HTC - Support - U1000 - User Guides
25: HTC - Support - 838 - User Guides
27: HTC - Support - 900 - User Guides
30: HTC - Support - 586W - User Guides
29: HTC - Support - 577W - User Guides
33: HTC - Support - 565 - User Guides
3: HTC - Support - HTC P3600 - User Guides
36: HTC - Support - 575 - User Guides
16: HTC - Support - D818C - User Guides
40: HTC - Support - C500 - User Guides
37: HTC - Support - 838Pro - User Guides
31: HTC - Support - 818 - User Guides
24: HTC - Support - S300 - User Guides
4: HTC - Support - HTC S310 - User Guides
20: HTC - Support - CHT9000 - User Guides
45: HTC - Support - 566 - User Guides
28: HTC - Support - 700 - User Guides
47: HTC - Support - HTC S730 - User Guides
7: HTC - Support - HTC Advantage - User Guides
19: HTC - Support - P800W - User Guides
22: HTC - Support - C720W - User Guides
2: HTC - Support - HTC S620 - User Guides
42: HTC - Support - S301 - User Guides
35: HTC - Support - 699 - User Guides
13: HTC - Support - HTC TyTN II - User Guides
41: HTC - Support - HTC Touch - User Guides
8: HTC - Support - HTC S710 - User Guides
44: HTC - Support - HTC Touch Dual - User Guides
46: HTC - Support - HTC P6500 - User Guides
39: HTC - Support - C730 - User Guides
43: HTC - Support - D810 - User Guides
51: HTC - Support - Qtek S200 - User Guides
60: HTC - Support - HTC Shift - User Guides
52: HTC - Support - Qtek 9100 - User Guides
59: HTC - Support - HTC Touch Cruise - User Guides
55: HTC - Support - D600 - User Guides
56: HTC - Support - HTC S621‚Ñ¢ (Rogers) - User Guides
54: HTC - Support - HTC P3400 - User Guides
53: HTC - Support - Qtek 8500 - User Guides
67: HTC - Support - AT&T Tilt - User Guides
64: HTC - Support - HTC Touch‚Ñ¢ (Alltel) - User Guides
65: HTC - Support - AT&T 8525 - User Guides
63: HTC - Support - HTC PPC6800 (Alltel) - User Guides
66: HTC - Support - T-Mobile Shadow‚Ñ¢ - User Guides
62: HTC - Support - HTC P6300 - User Guides
68: HTC - Support - HTC5800‚Ñ¢ (Bell) - User Guides
80: HTC - Support - HTC Touch‚Ñ¢ (TELUS) - User Guides
81: HTC - Support - T-Mobile Wing - User Guides
77: HTC - Support - HTC P4000‚Ñ¢ (TELUS) - User Guides
79: HTC - Support - HTC S720‚Ñ¢ (TELUS) - User Guides
73: HTC - Support - Mogul‚Ñ¢ by HTC (Qwest) - User Guides
72: HTC - Support - HTC5800 (Qwest) - User Guides
78: HTC - Support - HTC S640‚Ñ¢ (TELUS) - User Guides
75: HTC - Support - Mogul‚Ñ¢ by HTC (Sprint) - User Guides
74: HTC - Support - HTC Touch‚Ñ¢ (Rogers) - User Guides
70: HTC - Support - HTC Touch‚Ñ¢ (Bell) - User Guides
69: HTC - Support - HTC PPC6800‚Ñ¢ (Bell) - User Guides
76: HTC - Support - Touch by HTC‚Ñ¢ (Sprint) - User Guides
82: HTC - Support - Verizon XV6800 - User Guides
71: HTC - Support - HTC P3600i - User Guides
83: HTC - Support - HTC Shift‚Ñ¢ (Rogers) - User Guides
84: HTC - Support - T-Mobile Dash - User Guides
86: HTC - Support - HTC P4300 - User Guides
85: HTC - Support - HTC P4000 - User Guides
87: HTC - Support - HTC Advantage X7501 - User Guides
95: HTC - Support - Qtek A9100 - User Guides
88: HTC - Support - HTC Touch (GSM) - User Guides
92: HTC - Support - HTC S720 - User Guides
93: HTC - Support - HTC P4351 - User Guides
94: HTC - Support - HTC P3401 - User Guides
90: HTC - Support - HTC S621 - User Guides
91: HTC - Support - HTC S640 - User Guides
89: HTC - Support - HTC P4000 - User Guides
99: HTC - Support - [DoCoMo] hTcZ - User Guides
97: HTC - Support - HTC S411 - User Guides
96: HTC - Support - HTC S711 - User Guides
100: HTC - Support - SoftBank X02HT - User Guides
101: HTC - Support - [DoCoMo] HT1100 - User Guides
98: HTC - Support - SoftBank X01HT - User Guides
102: HTC - Support - Cingular 2125 - User Guides
107: HTC - Support - Cingular 8125 - User Guides
108: HTC - Support - Cingular 3125 - User Guides
109: HTC - Support - HTC P4351 - User Guides
110: HTC - Support - Verizon SMT5800 - User Guides
111: HTC - Support - HTC TyTN‚Ñ¢ (Rogers) - User Guides
112: HTC - Support - HTC P3470 - User Guides
123: HTC - Support - Verizon Wireless XV6900 - User Guides
131: HTC - Support - SoftBank X03HT - User Guides
134: HTC - Support - Touch Dual 850 - User Guides
135: HTC - Support - HTC S630 - User Guides
133: HTC - Support - HTC Touch Diamond - User Guides
136: HTC - Support - HTC P3400i - User Guides
139: HTC - Support - Touch Cruise P3651 - User Guides
137: HTC - Support - HTC P3000 - User Guides
144: HTC - Support - HTC Advantage X7510 - User Guides
140: HTC - Support - HTC Touch Pro - User Guides
145: HTC - Support - HTC P3301 - User Guides
147: HTC - Support - HTC Touch Dual (Korea) - User Guides
148: HTC - Support - Touch Diamond (Sprint) - User Guides
151: HTC - Support - Touch Dual (Neon) - User Guides
149: HTC - Support - [E-MOBILE] EMONSTER (S11HT) - User Guides
154: HTC - Support - [E-MOBILE] EMONSTER lite (S12HT) - User Guides
155: HTC - Support - HTC Touch Diamond P3702 - User Guides
162: HTC - Support - HTC Touch Dual‚Ñ¢ (Bell) - User Guides
164: HTC - Support - Touch Pro (Sprint) - User Guides
166: HTC - Support - HTC Touch Diamond‚Ñ¢ (Bell) - User Guides
163: HTC - Support - HTC S740 - User Guides
174: HTC - Support - HTC Touch 3G - User Guides
175: HTC - Support - HTC Touch Viva - User Guides
176: HTC - Support - HTC Touch Diamond‚Ñ¢ (TELUS) - User Guides
179: HTC - Support - HTC Touch HD - User Guides
180: HTC - Support - HTC Touch Dual‚Ñ¢ (TELUS) - User Guides
181: HTC - Support - [E-MOBILE] Touch Diamond (S21HT) - User Guides
184: HTC - Support - T-Mobile G1 - User Guides
185: HTC - Support - HTC Touch (US Cellular) - User Guides
186: HTC - Support - HTC PPC6800 (US Cellular) - User Guides
188: HTC - Support - HTC Touch Diamond (Rogers) - User Guides
187: HTC - Support - HTC Dream - User Guides
189: HTC - Support - HTC Touch Diamond (Alltel) - User Guides
195: HTC - Support - Sprint Touch Pro - User Guides
195: HTC - Support - Sprint Touch Pro - User Guides
196: HTC - Support - HTC Touch Diamond CDMA(P3051) - User Guides
198: HTC - Support - HTC FUZE - User Guides
192: HTC - Support - Touch Diamond (SoftBank X04HT) - User Guides
194: HTC - Support - Touch Pro (SoftBank X05HT) - User Guides
200: HTC - Support - Alltel Touch Pro - User Guides
201: HTC - Support - HTC Touch Pro‚Ñ¢ (Bell) - User Guides
206: HTC - Support - HTC MAX 4G - User Guides
204: HTC - Support - HTC Touch Pro‚Ñ¢ (TELUS) - User Guides
207: HTC - Support - Verizon Touch Pro - User Guides
208: HTC - Support - docomo PRO series Touch Pro (HT-01A) - User Guides
209: HTC - Support - docomo PRO series Touch Diamond (HT-02A) - User Guides
221: HTC - Support - [E-MOBILE] S22HT - User Guides
241: HTC - Support - T-Mobile® Shadow™ Hotspot - User Guides
246: HTC - Support - HTC Magic (Vodafone) - User Guides
242: HTC - Support - HTC Touch Cruise (09) - User Guides
249: HTC - Support - HTC Touch Diamond2 - User Guides
250: HTC - Support - HTC Touch Pro2 - User Guides
252: HTC - Support - Android Dev Phone - User Guides
256: HTC - Support - HTC Dream - User Guides
257: HTC - Support - HTC Snap‚Ñ¢ (Sprint) - User Guides
258: HTC - Support - HTC Touch Pro‚Ñ¢ (U.S. Cellular) - User Guides
262: HTC - Support - HTC Snap - User Guides
265: HTC - Support - HTC S743 - User Guides
266: HTC - Support - HTC Touch Cruise‚Ñ¢ - User Guides
263: HTC - Support - [au] Touch Pro (E30HT) - User Guides
264: HTC - Support - HTC Touch Diamond‚Ñ¢ (Verizon) - User Guides
267: HTC - Support - HTC Magic - User Guides
271: HTC - Support - docomo PRO series HT-03A - User Guides
269: HTC - Support - HTC Dream‚Ñ¢ (Rogers) - User Guides
270: HTC - Support - HTC Magic‚Ñ¢ (Rogers) - User Guides
272: HTC - Support - HTC Magic - User Guides
273: HTC - Support - HTC Snap‚Ñ¢ (Alltel) - User Guides
274: HTC - Support - Google IO Device - User Guides
275: HTC - Support - T-Mobile Dash 3G - User Guides
276: HTC - Support - HTC Touch Pro2 (Sprint) - User Guides
279: HTC - Support - HTC Magic (Vodacom) - User Guides
280: HTC - Support - HTC Magic (Proximus) - User Guides
281: HTC - Support - HTC Magic (TIM) - User Guides
283: HTC - Support - HTC Hero - User Guides
282: HTC - Support - HTC Magic (Orange) - User Guides
284: HTC - Support - T-Mobile MyTouch3G - User Guides
285: HTC - Support - HTC Snap‚Ñ¢ (TELUS) - User Guides
286: HTC - Support - HTC Touch Pro2‚Ñ¢ (TELUS) - User Guides
288: HTC - Support - HTC Hero (Sprint) - User Guides
287: HTC - Support - T-Mobile HTC Touch Pro2‚Ñ¢ - User Guides
Damn did you even see the first FAQ??
Q.
How can I improve my phone’s performance when it is acting slow, sluggish or is not responding as fast as it used to?
A. To improve your phone's performance, from within the Browser press Menu > More > Settings < Clear cache, Clear history, Clear all cookie data, and Clear form data. Also under Settings > SD card & phone storage verify there is enough space to run applications. You can uninstall an application or clear its cache in Settings > Applications > Manage applications. You can also remove the battery for 3 seconds and then reinsert the battery and turn on the phone.
FK MY LIFE...I hope it's not the same "sluggish" performance that it's GSM version has, hopefully Sprint will order in a faster processor or something...
YOU ROCK! I Tried to find but failed epically....so thank you!
Why is the country 'Canada' in the screenshot and the carrier is 'Sprint'? If you go to the HTC website you cannot find the Hero. Is this a joke?
No, it isn't.
To answer your question, it is not a joke and can still be found only through the Canada version of the HTC site. You can still find it by searching "htc hero sprint" from the Canada site, but it is not found from the US site.
http://www.htc.com/ca/search.aspx?cat=0&page=0&q=htc%20hero%20sprint
http://www.htc.com/us/search.aspx?cat=0&page=0&q=htc%20hero%20sprint
I need to post again. I'm so damn happy.
Yeeeee boieeee!
YES so getting one on SPRINT!!
HERO for SERO?
Goodbye Samsung Instinct (and good riddance)! Hello Hero! Way to go Sprint. Verizon is fuming about right now! lol