No, Richy, I think YOU have never used T5. You likely read the reports on opening week, and think it is a nightmare. I have not yet experienced any luggage delays through T5.
Currently, the only really annoying thing about T5 is the messy security check, especially when connecting from one of the other terminals.
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"...transport four passengers /and/ their luggage between Heathrow's Terminal 5 and its business car parks..." ???
You've never used T5 before have you? The chances of you and your luggage arriving at the same time in the same place are remote.
No, Richy, I think YOU have never used T5. You likely read the reports on opening week, and think it is a nightmare. I have not yet experienced any luggage delays through T5.
Currently, the only really annoying thing about T5 is the messy security check, especially when connecting from one of the other terminals.