Sorry anonymous, but I think I'll pass... But it wouldn't be quickly...
I've owned the C140 from GW for about 2 years to the day... As my first laptop I can honestly say that it met my every expectation and that I was happy with the product I received. There is however much that is lacking on the customer experience end of my opinion...
Now there are defiantly a few things wrong with the C140 that could have been addressed in newer iterations of this convertible tablet (and EVERYONE PLEASE KEEP IN MIND this is a "convertible tablet pc" not a "tablet pc" please stop calling it a tablet pc); however it would seem that with the Acer takeover of GW, that no new development has been done on the convertible tablets offered by GW, which could in anyway address these problems. Infect, if I remember correctly, as soon as Acer took over GW, they pretty much decided to get rid of this form factor all together, until now... As for the customer service? ... Where is it? When I bought the C140, I bought the extended coverage program (accidental damage coverage)... I really regret doing so because there is no way in hell, if the new basic customer service offered by Acer is anything to measure by, that I will be getting what I paid for if I ever have a problem... Luckily I'm fairly self-sufficient in my needs... But the damn thing heats up enough to make the rubber feat fall off if I'm not uber careful when I touch them...
So what's wrong with this pc? Nothing, not a thing... If you mean for it to be notebook. The problem is that this thing is supposed to be convertible tablet... I know that you mean well, but first of all it's too small. Look at the C140... 14" screen!! What are you going to do with just over eleven and a half inches? I'll tell you what... Feel cramped... Unless this thing is really just meant to get a person’s signature every once in a while, the only time the pen will really come in useful is to fill out forms... But how often do you have digital forms that are going to filled out by hand?
The only real applications for the tablet pc form factor (whether convertible or not) are the following:
- Handwritten annotation or hand written editing of documents (And even then, it’s somewhat of a stretch) -Design (whether artistic or industrial-ish... You know like for architecture or synthetic protein design or whatever...) -Class note taking... (This is a difficult one though because unless you're in a class that has a lot of math, diagrams or similar objects that need to be put into your notes, it’s just a lot faster to type your notes by hand)
What I'm trying to say is that this computer should be taken back to the drawing board...(or tablet... ha-ha, I made a funny... yeah ok...) No, no, really though... take this thing back... tack-on a couple of inches on the screen (no matter what your wife tells you, size does matter)... add an optional video card so that the "creative" type can spend less time waiting for their models or effects to render and more time creating, and finally, like ghu said, throw in a performance processor... after all, you don't need much if all you're gonna do is fill out forms...
As for the multi-touch... It’s about damn time!
Finally, what's the point of having a rebranded model? I know that people really get stuck on their stupid brands... I'm embarrassed to show off my apple logo on my iphone... I try to shave (my badges) as often as possible... But you know or even care what it means to me when you say rebadged...? All it means is "We're too lazy to come up with something better" AND... (This one's important...) "We think that you, the general public, are not only stupid enough not to notice, you're stupid enough to buy two of the same product if we can manage it..." You remind me of the car industry... You should feel ashamed... (I don't mean you as in YOU specifically, anonymous... I mean that in general to the company you work for... At least I think you work for)
This is becoming a rant, so... Sorry for all that... Anonymous if you're really interested in learning what this type of pc should be, go take a look at the folks over at tabletPC review... No, not the people that run the site, read the forums... read between the lines... You know?
Well Spartikiss. I can say that I will personally see what can be done in the changes of this product as most seem to have the same ideas in what could be better about this unit. I can also say that although I am not the highest ranking person within Acer, I do have a voice within our company. I will pass on some of the suggestion however keep in mind, some of this you may see come to pass but it does require patients as some changes to products can take awhile. As for your warranty, If you have any problems getting the service you believe you should, the Level 2 support will do what they can to resolve any issues within the means of the warranty. That being said, overheating most commonly is a sign of dust in the fan and thermal vents, if you've never had them cleaned.
If you have a specific problem let me know and I will see what i can do. I will say that the takeover of Gateway was a big cluster when it came to support however that has since changed for the most part and is getting better, if you or anyone out there chooses any of our products within the next year or 2 im sure that some will notice a difference. But again someone out there will always find a problem no matter how hard you try to satisfy.
While its tablet world topping pixel density, Tegra 2 silicon, and fresh to death OS certainly sound awesome, we had to get our grubby mitts on one to see if it's as good as its spec sheet would have us believe.
The most commented posts on Engadget over the past 24 hours.
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
Sorry anonymous, but I think I'll pass... But it wouldn't be quickly...
I've owned the C140 from GW for about 2 years to the day... As my first laptop I can honestly say that it met my every expectation and that I was happy with the product I received. There is however much that is lacking on the customer experience end of my opinion...
Now there are defiantly a few things wrong with the C140 that could have been addressed in newer iterations of this convertible tablet (and EVERYONE PLEASE KEEP IN MIND this is a "convertible tablet pc" not a "tablet pc" please stop calling it a tablet pc); however it would seem that with the Acer takeover of GW, that no new development has been done on the convertible tablets offered by GW, which could in anyway address these problems. Infect, if I remember correctly, as soon as Acer took over GW, they pretty much decided to get rid of this form factor all together, until now... As for the customer service? ... Where is it? When I bought the C140, I bought the extended coverage program (accidental damage coverage)... I really regret doing so because there is no way in hell, if the new basic customer service offered by Acer is anything to measure by, that I will be getting what I paid for if I ever have a problem... Luckily I'm fairly self-sufficient in my needs... But the damn thing heats up enough to make the rubber feat fall off if I'm not uber careful when I touch them...
So what's wrong with this pc? Nothing, not a thing... If you mean for it to be notebook. The problem is that this thing is supposed to be convertible tablet... I know that you mean well, but first of all it's too small. Look at the C140... 14" screen!! What are you going to do with just over eleven and a half inches? I'll tell you what... Feel cramped... Unless this thing is really just meant to get a person’s signature every once in a while, the only time the pen will really come in useful is to fill out forms... But how often do you have digital forms that are going to filled out by hand?
The only real applications for the tablet pc form factor (whether convertible or not) are the following:
- Handwritten annotation or hand written editing of documents (And even then, it’s somewhat of a stretch)
-Design (whether artistic or industrial-ish... You know like for architecture or synthetic protein design or whatever...)
-Class note taking... (This is a difficult one though because unless you're in a class that has a lot of math, diagrams or similar objects that need to be put into your notes, it’s just a lot faster to type your notes by hand)
What I'm trying to say is that this computer should be taken back to the drawing board...(or tablet... ha-ha, I made a funny... yeah ok...) No, no, really though... take this thing back... tack-on a couple of inches on the screen (no matter what your wife tells you, size does matter)... add an optional video card so that the "creative" type can spend less time waiting for their models or effects to render and more time creating, and finally, like ghu said, throw in a performance processor... after all, you don't need much if all you're gonna do is fill out forms...
As for the multi-touch... It’s about damn time!
Finally, what's the point of having a rebranded model? I know that people really get stuck on their stupid brands... I'm embarrassed to show off my apple logo on my iphone... I try to shave (my badges) as often as possible... But you know or even care what it means to me when you say rebadged...? All it means is "We're too lazy to come up with something better" AND... (This one's important...) "We think that you, the general public, are not only stupid enough not to notice, you're stupid enough to buy two of the same product if we can manage it..." You remind me of the car industry... You should feel ashamed... (I don't mean you as in YOU specifically, anonymous... I mean that in general to the company you work for... At least I think you work for)
This is becoming a rant, so... Sorry for all that... Anonymous if you're really interested in learning what this type of pc should be, go take a look at the folks over at tabletPC review... No, not the people that run the site, read the forums... read between the lines... You know?
-Spartikiss
Well Spartikiss.
I can say that I will personally see what can be done in the changes of this product as most seem to have the same ideas in what could be better about this unit. I can also say that although I am not the highest ranking person within Acer, I do have a voice within our company. I will pass on some of the suggestion however keep in mind, some of this you may see come to pass but it does require patients as some changes to products can take awhile. As for your warranty, If you have any problems getting the service you believe you should, the Level 2 support will do what they can to resolve any issues within the means of the warranty. That being said, overheating most commonly is a sign of dust in the fan and thermal vents, if you've never had them cleaned.
If you have a specific problem let me know and I will see what i can do.
I will say that the takeover of Gateway was a big cluster when it came to support however that has since changed for the most part and is getting better, if you or anyone out there chooses any of our products within the next year or 2 im sure that some will notice a difference. But again someone out there will always find a problem no matter how hard you try to satisfy.
Anyways take it easy Spartikiss,
-Anonymous-