Hello - I am with Clickfree, so please allow me to address some of the questions and comments above as this feedback is very helpful for us to receive: We initial sought to have the USB cable built into the side or bottom, but unfortunately this would have resulted in a larger product. In the end, the placement on the back of the unit was the best position to allow us to keep the unit so small while providing good access for the user. We have tested the cable and are confident that you will find that it is very strong and durable. (The unit can certainly hang off of the computer while plugged in without any problem, and you can pull on the device itself to unplug it - although I wouldn't recommend you do that for the same reason you shouldn't pull a plug out of a socket by the cord!) A significant amount of pull can be placed on the cable - but again, I wouldn't recommend that you try it just to show how strong either you or the cable are.
The units that will be sold on upcoming shows on QVC will come with an included docking station which has it's own cable.
Units sold in retail or at clickfree.com will have an extension USB cable included, and customers will be able to purchase the optional docking station from clickfree.com if they wish.
Also - FYI - the unit uses a standard USB port, so people can use an existing cable they may have already plugged into their computer also.
In regards to our pricing, we recognize that we are not as cheap as simple hard drives that are on the market, and we are not trying to compete directly against storage products, as we see ourselves as a backup solution. The value of our product is in our backup software - this is what differentiates us and actually helps change people's backup behavior, making it truly effortless to do a backup and thus resulting in people doing backups, and on a regular basis, giving them much more peace of mind.
To address the comment made above - the very first time you plug it in, you accept the End User License Agreement (EULA) - after that, no click. Not even once. Every time you want to do a backup, just plug it in. We have incorporated our software into the device itself, so there is no need to install software, and we have patent-pending technology that accomplishes all of this. Customer feedback on our product is outstanding, and the vast majority of people that see or use our product definitely feel that we provide extremely good value for an unique, integrated backup solution. We are also very proud of the ease of use of all steps of a true backup process - such as viewing your content and our smart-restore functionality - since your backup is really only as good as your ability to restore your data. We make restoring your data just as easy.
For the more technical people out there, I will mention that you can definitely take all of our products beyond the simple "plug-it-in-and-you're-done" stage - if you are so inclined, the software can easily be configured and there is significant functionality beyond "simple backup" - especially with the new C2 product, as outlined in the review above.
As one person above mentions, if you do already have an external hard drive, we would encourage you to check out our complete line of transformers which allow you to get the functionality of a Clickfree device at a lower cost by taking advantage of storage products you already own - whether these are hard drives, DVD's or even your iPod/iPhone.
For those looking for a device strictly for reading, the new Kobo is a nice little option. It's small enough to slip into a pocket, can do more with a PDF than the competition, and at $129, it's $10 cheaper than both the Nook and Kindle WiFi.
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Hello - I am with Clickfree, so please allow me to address some of the questions and comments above as this feedback is very helpful for us to receive:
We initial sought to have the USB cable built into the side or bottom, but unfortunately this would have resulted in a larger product. In the end, the placement on the back of the unit was the best position to allow us to keep the unit so small while providing good access for the user. We have tested the cable and are confident that you will find that it is very strong and durable. (The unit can certainly hang off of the computer while plugged in without any problem, and you can pull on the device itself to unplug it - although I wouldn't recommend you do that for the same reason you shouldn't pull a plug out of a socket by the cord!) A significant amount of pull can be placed on the cable - but again, I wouldn't recommend that you try it just to show how strong either you or the cable are.
The units that will be sold on upcoming shows on QVC will come with an included docking station which has it's own cable.
Units sold in retail or at clickfree.com will have an extension USB cable included, and customers will be able to purchase the optional docking station from clickfree.com if they wish.
Also - FYI - the unit uses a standard USB port, so people can use an existing cable they may have already plugged into their computer also.
In regards to our pricing, we recognize that we are not as cheap as simple hard drives that are on the market, and we are not trying to compete directly against storage products, as we see ourselves as a backup solution. The value of our product is in our backup software - this is what differentiates us and actually helps change people's backup behavior, making it truly effortless to do a backup and thus resulting in people doing backups, and on a regular basis, giving them much more peace of mind.
To address the comment made above - the very first time you plug it in, you accept the End User License Agreement (EULA) - after that, no click. Not even once. Every time you want to do a backup, just plug it in. We have incorporated our software into the device itself, so there is no need to install software, and we have patent-pending technology that accomplishes all of this. Customer feedback on our product is outstanding, and the vast majority of people that see or use our product definitely feel that we provide extremely good value for an unique, integrated backup solution. We are also very proud of the ease of use of all steps of a true backup process - such as viewing your content and our smart-restore functionality - since your backup is really only as good as your ability to restore your data. We make restoring your data just as easy.
For the more technical people out there, I will mention that you can definitely take all of our products beyond the simple "plug-it-in-and-you're-done" stage - if you are so inclined, the software can easily be configured and there is significant functionality beyond "simple backup" - especially with the new C2 product, as outlined in the review above.
As one person above mentions, if you do already have an external hard drive, we would encourage you to check out our complete line of transformers which allow you to get the functionality of a Clickfree device at a lower cost by taking advantage of storage products you already own - whether these are hard drives, DVD's or even your iPod/iPhone.
Regards,
Patrick Heffron
COO, Clickfree