iPhone and Windows 7 don't play nice, Intel P55 chipset to blame
The iPhone is one of the most wildly popular phones the world has ever seen, while Windows 7 is well on its way to becoming the globe's most ubiquitous OS. So compatibility between the two would be kinda sorta important, right? Tell that to Intel's quality control team who seem to have somehow missed an issue between Apple's app carrier deluxe and the P55 Express chipset's USB controller. Consistent (and persistent) syncing issues have been reported on Apple's support forums, wherein iTunes on Windows 7 machines recognizes the iPhone, but spits out an "error 0xE8000065" message whenever the user attempts to sync. While some have found limited success with using PCI-based USB cards (and bypassing the chipset), this is clearly a major issue and something Apple would expect to be fixed before shipping its Core i5 / i7 iMacs, which are likely to sport the chipset. Hit the read link for the original thread of sorrow and regret, and do chime in with your own experience in the comments.
[Via The Register]
[Via The Register]
























Somebody explain again to me how this is Intel or Win 7's fault? The i55's chipsets USB ports work fine with everything else, even WITH the iphone on Vista or XP. So it's not a hardware problem, it's a driver problem. Is it a Win 7 driver problem? No, the iphone isn't using the standard i55 USB driver, it's using a crap homebrew driver supplied by apple along with the new itunes. So therefore, the ENTIRE problem is APPLE'S fault, because of their crappy driver that they rolled out without bothering to test it with intel's new chipset.
Again, no. There are drivers and there are drivers. Apple does not provide a driver for the USB (EHCI) interfaces. Apple provides a driver that receives packets from the USB stack (not even directly from the hardware) that are destined for it.
Install iTunes. Go to your device manager. Right click your USB port in the list of devices, see that the driver is from Microsoft, not Apple. Now go shaddap.
but Apple has always done screwy stuff with their ipod. I remember early Shuffles wouldn't even show up as USB drives, or even charge off the USB ports without itunes installed. It seems to go back and forth that Apple is doing stuff in the driver stack to keep those ipod/itunes links really tight, mostly to keep iPod Owners from using their devices how they wish. I've had 5 different iPods and they all have some unique iPod/iTunes snarky bug because Apple is being paranoid and prefers to break stuff then give an inch.
I just took a second look at how Engadget titled this article and it looks every bit like troll bait. That tricks more people to click on the page and Egadget collects cash from AdSense.
That makes Engadget complete a-holes.
Your critique was accurate and articulate. With those qualities you'd never cut it as an Engadet editor. ;)
Well.. the real question should be who is not meeting the standard.
USB 2.0 is not exactly cutting edge technology.
Clearly somebodies hardware or firmware is crapping the bed as none of this stuff should be proprietary what-so-ever.
If it is proprietary then stop calling it USB.
Apple will be in for a load of s--t if they ship iMacs with this issue.
This is a plot from ms to throw off iPhone sales Lol how pathetic.
It's gonna take more than this to stop momentum of iPhone. If Pc all of a sudden stops syncing iPhone. I would buy MacBook As much as I hate MacBooks.
I'd recommend a MacBook Pro. They're the most amazing laptops out there.
Lets see, Microsoft has the larger marketshare and apple dominates the pmp market. That means that most people with iPods / iPhones will have a PC. Now, breaking the sync ability would only make people angry and drive them to a mac, which is a stupid move on Microsoft's part, so i doubt they did it on purpose.
Besides, Win 7 machines W/O the p55 chipset work fine, so its not Win 7. (And vista and xp work fine as well)
Yes, MS did this... Now why did they just pick the P55 chipset?
More likely is that Apple did something stupid in their drivers that's having a problem with this chipset.
I've certainly done it before with USB drivers. If it was anyone but Apple, I'd say, "I'd expect better from x..."
Project Pink was supposed to be MS's cellphone. A processor-iPhone problem isn't a big deal when youre offering your (captive) market a better phone at a better price that works with your hardware.
But the Danger company members that were hired into Microsoft were sniped and dismantled to the extent that MS created the situation of Sidekick's cloud-based customer storage becoming LEGACY DATA that no one could support (this side of allegations of espionage). But that's also why Project Pink didn't go anywhere, b/c it was being as poorly grown as the Danger group was as poorly managed.
MS didn't give a rat's ass about iPhone syncing, as it had planned (maybe now) to have strong announcements about Project Pink to cloud iPhone and give Windows customers a tougher choice of migrating to iPhone (& via halo effect, Macs). But perhaps in this case it's just the opposite.
Problem? What problem?!? Been using Windows7 since early beta stages, never had a sync problem with my iPhone whatsoever.
I have windows 7 and an iphone and I have no problem.
I wonder if the problem is with the iphone having its own OS. there is a driver issue on intel's side, but this wasn't an issue with vista or xp. it has to be with snycing 2 OSs together.
Turnabout is fairplay. Look at how much of a boner Apple gets making sure nothing else syncs with their OS/Software. Repetitively breaking Palm synch.
Honestly, people using iPhones should be screaming at Apple and not Intel (or even Windows, since it's not their issue). Maybe if Apple stopped acting like the 4' 9'' bully on the playground and actually tried to work with other companies, they'd be more inclusive of the fruit.
In the bigger picture, it is all Apple. They have a history of incompatibilities and unwillingness to play nice whereas everyone in the industry has been moving towards collaboration, openness and inclusion.
"collaboration, openness and inclusion"
LOL tell that to Microsoft. The biggest maker and pusher of closed, proprietary tech.
I think enadget just discovered why the "i'm a Mac" commercials are so successful. Those who buy Apple are reading and listening challenged consumers. Most of them can't seem to read past a headline or listen to a 2 second sound bite without forming an erroneous conclusion.
Anyone else notice that when The Register contacted Intel, Microsoft and Apple for comment about the issue... Intel and Microsoft responded that they are investigating the issue, meanwhile Apple "hasn't responded to our inquiries". That's Apple for you, smug as ever. Glad I don't own any of their buggy crap, wtf they can't even acknowledge that there's a sync issue they're investigating? Nice... i guess acknowledging issues with their products doesn't fit in with their whole "it just works" image.
anyone notice how some douche-bags in Engadget look for every possible excuse to hate Apple?
Some people just can't stand it when a company is more successful than at Microsoft's own game.
Would the gentleman like some cheese with his whine?
hahaha I like your sense of humor sir
so , i'm a little confused on where the fix is going to come from ? can apple, intel and microsoft release fixes for this ? or just intel ? thanx
I think that the MAC vs PC rivalry thing must be all intels fault!! : (
All three of my Blackberrys sync, backup and upgrade perfectly on Windows 7. Here then is your answer. Ditch the stupid mono-tasking iToy and go with the market leader in real smartphones. Buy a Blackberry.
How on earth can the iPhone be one of the "most widely popular phones the world has ever seen?" this is absolute rubbish!! in terms of actual handset (not just smartphone) don't you think the ~200 million Nokia 1100 should be classed as the "Most widely popular phones the world has ever seen"?
Apple can only dream of that sort of volume of sales.
the context of what they wrote means popular in mind-share, as in, everyone is talking about it and wants one. They're not talking about total # of iPhones sold versus the combined total (smart, dumb) phones that Nokia sold.
"mind-share", HA! Well if that's the case it's good thing Vladislav wasn't talking about hard numbers... because that wouldn't have made any sense. BTW the 200 MILLION sold that Gary is talking about is strictly the humble inexpensive Nokia 1100, not "the combined total (smart, dumb) phones that Nokia sold" as you tried to suggest. Nice try though...
http://www.engadget.com/2007/05/07/nokias-1100-handset-over-200-million-served/
I have Windows 7, but I don't have an iPhone yet.. 2 months ago, I updated to tha last version of itunes for Windows, and I think it had compatibility issues since my pc turned itself off whenever I wanted to open iTunes to listen to music. Sometimes, I didn't have to open iTunes, when the iTunes process started running on the background, the pc turned itself off, as if there was a blackout... I hated that of course..
I unistalled iTunes and my pc came back to normal...
Does anybody know if there's any update tofix this? or if Apple released a newer version of iTunes? cuz I'm about to get an iPhone.. (I sooooooo love it!)
plz help!
Have an Intel core2 quad and haven't had this issue.
NNNNNNNNNNNNNNNNNNNOOOOOOOOOOOOOOOOOOOOOOO why did this have to be publicised? I was looking forward to a sudden flurry of outraged Mac purchasers :D
Vladislav, nice job, soon you will be launching Reynolds Wrap balloons with Topolsky "inside"...
I bet Apple did something stupid in their drivers.
USB3 140MB/sec? ROFL! you gotta be shittin me. the average joe schmoe or mac user will never see that speed. all SATA drives can sustain a max of 65 to 85MB/sec. You will have to setup a RAID solution to even come close. And all of these pretty little devices like iCr@p Pods, cameras, anything that uses flashram that will eventually get USB3 support, will only be able to transfer as fast as their RAM spec can handle.
The Apple/Intel LightPeak interface rolling in next year will smoke anything USB. LightPeak starts at 10Gbps and scales up to 100Gbps.
Palm bribed Intel to help them get revenge.
That syncing issue isn't limited to windows 7 I get the same sync error when I connecting to my white 24" iMac running snow leopard. Definitely not win 7
iphone fail
I manage a supercomputer cluster with 512 machines each running with the latest 64 core intel processor. . . and my iphone syncs up fine even after I upgraded to the windows 7 release candidate. I'm hoping I can get funding to upgrade all of them to the full Win7 release but there's all this gooblygook about justifying what research I've done and if we have to pay for 32768 different licenses or should we go about some virtualization solution for 512 of them.
It's really complicated and I'm smarter than everyone who has ever posted here or will ever post again so just take my word as law.
*To understand recursion, you must first understand recursion*
That line should keep anyone else from making it past this point!
Makes the perfect excuse to deliver a USB to USB adapter.
In fact, maybe someone should make a legacy-downregulating USB 3.0 to USB 1.0 translating adapter...
Yeah Im pretty certain I have a p45 chipset board on windows 7 and I didnt have the issue until I updated my iTunes to and past 9.0.1. So not sure whats up there but deffinetly not on a p55 chipset and runing windows 7 but got the issue with iTunes and the iPhone after 9.0.1 iTunes. And no I dont think anyones done this intentionally, just one of those thinks were compatibility got a little bit broken. I can still update everything, I just get the same error message at the end. hasnt stoped me doing anything so far.
been hitting this error ever since I built my new Core i7 box and put Win7 RC on it - on both an iPhone 3G and an iPod touch. Sometimes turning the power off/on for the mobile device while plugged in fixes it, however I have heard that running the Apple Mobile Device manager in XP/Vista compatability mode fixes it (but have not tried). If you have a new copy Win7 Home (which I believe lacks the Compatability Mode feature) you might be SOL until the real fix is made...
I have the dell on the right the dell xps studio 435 with an i7 and have been running windows 7 since RTM and have had no issues!
I have the iPhone, I try to update the software into my new computer with Window 7 but I don't know how. Please help
Steven
http://www.testinglaboratory.com
I have an Intel P55 mobo running on windows 7. I had syncing issues, I thought my iPod Touch was damaged.
I had this issue with my I5 + p55 computer, and I fixed it by turning on one setting on bios, It was some C-state thing in CPU settings.
No problems here! Windows 7 just works.
I just ordered a P55 mobo... should I be preparing to cancel the order?