Editorial: Hey, AT&T -- drop lawsuits, not calls

- Verbiage on Verizon's site suggests that swaths of its 3G network are still running at EV-DO Rev. 0 speed: false. In fact, 100 percent of Verizon's 3G coverage has been Rev. A since 2007 -- the wording refers to 1xRTT, which is the transport technology in use where EV-DO hasn't been deployed.
- You can't distinguish between EV-DO and 1xRTT on Verizon's coverage map: false. Turns out Verizon has one of the more comprehensive coverage browsers among top-tier carriers. The technologies aren't called out by name, but they're there -- they list compatible features in different coverage zones, ostensibly to reduce customer confusion since your average Joe (not to be confused with our own Joe Flatley) doesn't know or care what "1xRTT" means.
- EDGE approaches the "low end" of EV-DO Rev. A: false. At the top end of the specification, EDGE can theoretically approach 500kbps in a cleanroom environment -- but in reality, it runs at a fraction of that and suffers more severe latency issues in practice (which is sometimes a greater detriment to a mobile web browsing experience than raw speed) than UMTS and EV-DO. Heck, AT&T itself claims 75-135kbps. Meanwhile, we got 823kbps on the downlink in real-world modem use on Verizon's Rev. A.
- AT&T's 3.6Mbps and 7.2Mbps deployments are significantly faster than EV-DO Rev. A: true, but only in theory. We're getting downlink speeds ranging from the low 100s -- yes, 100s -- to the high 800s in Chicago and New York; Chicago's got a trial 7.2Mbps network that's live, but even if we're not connected to it (hard to say), we should still be on 3.6. We seriously have no idea what AT&T's doing behind the scenes with these rollouts, but in urban areas, at least, they're not helping. At all. And that's assuming we can help ourselves from dropping down to EDGE.
- AT&T's service is augmented by the nation's largest WiFi network: we won't even justify that with a rebuttal.
- Verizon's gaming the system by comparing only their 3G networks: the truth hurts, AT&T. Verizon's commercials would have you believe that by comparing only 3G coverage, Verizon wins by a country mile. And guess what? They do. To AT&T's credit, the 3GPP's WCDMA technology path is considerably more advanced and extensible than EV-DO Rev. A is, but beyond UMTS's simultaneous voice / data capability, the end user's experience is pretty similar in day-to-day use. We go where the faster real-world speeds (and the reliable calls) are.
- Verizon is "defending steep losses" with its anti-AT&T, anti-iPhone commercials: false. Verizon added 1.2 million net customers in the most recently reported quarter, excluding acquisitions.
- LTE is "still years away from viable use" on Verizon: false. They'll have 20-30 markets commercially live in 2010, which is 20-30 more than AT&T will have. It's not nationwide coverage by a long shot, but it gives the carrier a notable lead in the 4G transition since AT&T has sparsely detailed its LTE plans and isn't expected to go live with any markets until 2011 at the earliest.
So listen, AT&T, we're sorry Verizon made you upset, but the solution's actually pretty simple: compete. Fix your network, keep scoring hot exclusives, and get hungry again -- because in a year or two, no one's going to give a damn that you used to have an exclusive on the iPhone.





















What a naive article. The damage is done and AT&T has every right to damage control misinformation.
meh, these arguments are silly. i'll go with any phone company as long as they carry my beloved iphone.
I switched over from AT&T to Verizon last week. This is in the Phoenix metro area. AT&T coverage has been very bad for me, at my house I was barely able to make calls. Now I have Verizon and calls are much better. No drops, and I can ALWAYS make a call.
Take that, AT&T
the issue with AT&T's service right now is that the iphone does something no other phone does. It DOESN'T compress data. That's why you get issues on AT&T's network. It's like being on a 2 lane highway with an old lady driving a caddy going 15 mph under the speed limit. it's gonna cause issues
Funny, in the last week I've gotten used to a world where every tract of civilization has 21mbps HSPA+.
You'd think that that kind of statement would give some American providers a kick in the pants. It's not like it was a big secret that Bell and Telus were rolling this out, or that Rogers had it in progress and launched in August. AT&T must be incredibly arrogant, and I find it ridiculous to hear about HSDPA 7.2 trials in Q4 of 2009. Rogers had Canada blanketed in that speed LAST YEAR. If you look at the coverage maps, they're getting it to nearly all of the population. Sure, it's a tenth the size, but the geographical area is almost the same due to how the population is spread out. Yes, network load is a factor, but shouldn't an American carrier be getting MORE subscribers in New York as a Canadian one gets in Toronto? 18 million vs 5 million isn't peanuts. You'd think that the revenue from that subscriber base, especially with iPhone exclusivity, would *somehow* translate to an increased network capacity and speed.
My house is a dead zone on AT&T. Don't you know that pisses me off.
I don't have cellular service with either of these companies, but when a company cannot rest on its own laurels and can only market by knocking their competition then it speaks loudly and in a negative manner.
For instance, being that I have no personal interest in either of these two companies, my consumer interpretation of the Verizon commercials are a) I have serious competition that I cannot overcome and my proactively say something negative about their service, b) I have to highlight something positive but only in comparison because nothing I have can stand on its own, and c) I must compare everything I have to the competitor's offerings because my hardware portfolio, well, just isn't where the consumers I'm targeting really are at.
This is the same kind of bad advertising that Apple employs. I no more have any idea of the Apple operating system and software features because Apple refuses to advertise them in their commercials, and instead cannot rest on achieved laurels and instead must knock their competition.
Nothing to be proud of and its projected as such in Verizon and Apple commercials.
Jeff, Verizon has always marketed the strength of their network first and foremost. That is what they can stand on, a vastly superior network. There are so many dolts using the iPhone (not saying these people don't exist on every network) that think just because they have this phone their cellular life is going to be so much more fantastic. It takes eye-opening ads to change trends. Maybe these narrow-minded people will open their eyes to the fact that being able to use your phone practically anywhere you want with the same functionality you had in the store that day outweighs being able to have an app that looks like a real beer sloshing around that doubles as a semi-functional phone. I love Apple, and would love to have an iPhone, but not at the cost of being on ATT's network. Oh, and the Moto Droid is FANTASTIC! =D
I meant to put 'BarkingGhost' and not Jeff. I think I had a mixed reply in my head to Jeff and BarkingGhost, whoops! Cheers.
Also, all the comments about being able to use X service at Y location perfectly fine are not needed. The argument is to the network as a whole and not your individual bubble experience.
I would also like to take this time to call BS on the guy who 'happened to be switching between ATT and VZW and conveniently had both phones active and taking a cross country trip.' Nice, creative way to share your pre-formed opinion.
For some reason, people think that EDGE is a 3G technology. Unfortunately, it's not. It qualifies as a 2.5G technology, and Engadget detailed nicely the latency issues, and real world speed, which is sub-par.
Editorial: Hey Engadget -- Drop the AT&T Axe you've been grinding, not good reporting.
Verizon blows Chunks (Chunks is my horse). In NW Orygun V had by far the best network. Then according to my cell network engineer the FCC forced V to divest itself of a bunch of it's towers (too much saturation of a market...). The sit has completely flip-flopped. Where I had great coverage with V, I now have it with ATT. Yes, I have accounts and Dev's with both. Most noticeable on Mt. Hood. Can ride and talk all day anywhere on the mountain with A, can't even get a crap signal from V in a resort parkinig lot. Gotta admit it's pretty sweet when the ipod function drops out while riding so I can talk about a contract with a customer/partner/employee with not missing a trail or feature (ignore them in the park or treee riding tho...).
Jesus!!!! Why does it seem that everyone is always dogging AT&T for some reason and it also seems that Engadget prefers Verizon as well instead of playing a neutral part on any issues. I have service with AT&T and really dont see that many problems, sure i have dropped call every once in awhile but who does'nt? Theres not a damn service provider out there that does'nt experience dropped calls or data issues from time to time "no one's perfect"!!! As for Verizon and there so called better service, thats funny!!!
Iphone Rulz!!!
Why bother 3G, 4G is getting old , and this Law suite hype is just to make more customers from free advertising. You guys are in one stupid game
Look I'm no egghead like most on this site & I'm not gonna get into IP address vs the trans-warp time delay blllaaaaah F'N blaahhhh !!! All I know is my new iPhone 3GS 32 is sh t! I have no bars inside my work while a co-worker who has the old skool edge 1st gen iPhone has a signal even when I turn off 3G & go on edge we both race to see who's espn app will load & of course his does. I took the suka to the apple store took it out my pocket & no bars the apple tech restored it as if it was new reloaded the most current version & nothn I had the protection plan & I got the damn phone in July I had the old skool one ( miss it ) so the replaced my phone it's better but still not like my wifey's new droid from Verizon she has a great signal everywhere THANX ATT & to all you eggheads get a gurl man!
Hmmmm, I think Chris Ziegler is a Verizon fanboy! For some people (like me) simultaneous voice/data usage is a must, Verizon cannot do it. A fast 3G network is also a must, Verizon does not have that (yet). To be 100% honest, there is no difference between Verizon and AT&T in my area so comparisons mean nothing to me. And when there is no difference I will take the cheaper service provider any day... ohhh and $350 termination fee is just absurd and a way to screw there customers.
I instead dropped ATT.. Fk em!
What does 3G mean in the Verizon ads? The two "3G" networks use different technologies. According to the GSM standards body (the ITU) EDGE is a 3G technology, but Verizon leaves it off the AT&T map. WFT?
lol while these two companies fight over whos fastest sprint and t-mobile are stealing all the good phones from right under their noses