Ok, just spent 3 hours disassembling and re-assembling. Still dead. I even swapped out the video card. Smells like somehow either the replacement motherboard has a defect or the CPU, which is the only component they didn't replace, got damanged when the poorly installed heatsink came lose in shipment.
Now I called them and will be lucky to get a call back in 72 hours. Then they will say, just ship it back UPS ground (8 days from the call to arrival to them,) then they will spend 2 or 3 days fixing/replacing, then 8 days back again.
So it will be like 45 days from order to a working computer. Since then, I could probably get a 20% faster computer with USB 3.0 built in.
Thank god I bought this on Amex. Time to let them fight it out and for me to buy another computer elsewhere.
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Ok, just spent 3 hours disassembling and re-assembling. Still dead. I even swapped out the video card. Smells like somehow either the replacement motherboard has a defect or the CPU, which is the only component they didn't replace, got damanged when the poorly installed heatsink came lose in shipment.
Now I called them and will be lucky to get a call back in 72 hours. Then they will say, just ship it back UPS ground (8 days from the call to arrival to them,) then they will spend 2 or 3 days fixing/replacing, then 8 days back again.
So it will be like 45 days from order to a working computer. Since then, I could probably get a 20% faster computer with USB 3.0 built in.
Thank god I bought this on Amex. Time to let them fight it out and for me to buy another computer elsewhere.