After reading some of the other posts, I had to add that the chat support was an exercise in futility. Unfortunately, I was on the eeepc and had to restart before I remembered to paste the chat convo into a document, or I would have loved to paste it here for your amusement. Basically, the chat person/bot kept insisting that if she reset my password that would somehow help me in spite of the fact that I had already logged in successfully. After that, she argued that I didn't subscribe to the services to which I do subscribe, and eventually I conceded that eventually the software would get better and it would work itself out, after realizing that despite "jan's" claims that I would have my problem fixed within 72 hours, I saw no evidence that she even understood the issue.
The whole line-up consists of the $60 Amps in-ears and $100 Tracks on-ear headphones, which both also come in slightly souped-up and pricier HD variations at $100 and $130, respectively.
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After reading some of the other posts, I had to add that the chat support was an exercise in futility. Unfortunately, I was on the eeepc and had to restart before I remembered to paste the chat convo into a document, or I would have loved to paste it here for your amusement. Basically, the chat person/bot kept insisting that if she reset my password that would somehow help me in spite of the fact that I had already logged in successfully. After that, she argued that I didn't subscribe to the services to which I do subscribe, and eventually I conceded that eventually the software would get better and it would work itself out, after realizing that despite "jan's" claims that I would have my problem fixed within 72 hours, I saw no evidence that she even understood the issue.