Whoa, Nelly! Isn't this something? Apple has just posted details on its iPad battery replacement service, which is really not a battery replacement service at all. Check out the company's opening line:
"If your iPad requires service due to the battery's diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee."
Now, let's compare that to the verbiage found in the iPhone's battery replacement program details:
"If your iPhone requires service only because the battery's ability to hold an electrical charge has diminished, Apple will service your iPhone for a service fee."
We can see the puzzled look on your face from here, and we're sharing in the same disbelief. Apple is actually saying that it won't bother cracking open your withered iPad, replacing the battery and sending it back your way; instead, you'll pay $105.95 (including shipping) for a completely different iPad, which certainly has its pros and cons. On one hand, you're getting a new (or potentially refurbished, actually) iPad in around "one week," but on the other, you'll be waving goodbye to every morsel of personal data on the device that you send in -- unless you backup beforehand, of course. Here's Apple's take on answering "will the data on my iPad be preserved?"
"No. You will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc. Apple is not responsible for the loss of information when servicing your iPad."
Lovely, don'tcha think? Head on past the break for the full text.

[Thanks, David]

Battery Replacement Service - iPad: Frequently Asked Questions

What is iPad Battery Replacement Service?
If your iPad requires service due to the battery's diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee.

Note: Your iPad is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, liquid contact, disassembly, unauthorized service or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Please review Apple's Repair Terms and Conditions for further details.

How much does it cost?
The service costs $99, plus $6.95 shipping. The total cost is $105.95 per unit.
All fees are in U.S. dollars and are subject to local tax.

How do I arrange iPad Battery Replacement Service?

Battery replacement service may be arranged via your local Apple Retail Store or Apple Authorized Service Provider, or you can contact Apple Technical Support. Please do not send any accessories with your iPad.

Will the data on my iPad be preserved?
No. You will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc. Apple is not responsible for the loss of information when servicing your iPad.

How long will it take to receive my replacement iPad?

If you arrange service by calling Apple Technical Support, you can expect service to be completed within approximately one week from the time you send your iPad to Apple.

0 Comments

Dead iPad battery? Never mind replacing it, Apple just sends another iPad for $99