PS3 owners eligible for cash refund after 'Other OS' removal?
Admit it, most of you don't use the "Other OS" option on your PS3, do you? That's ok, we don't either, at least not regularly. Nevertheless, it's irksome, nay, vexing that Sony had the audacity to pull it; that feature was part of the deal bargained when we purchased the unit after all. Forum moderator, "lapetus," over at NeoGAF decided to take on the man by invoking European directive 1999/44/EC, a consumer protection law that requires goods to be "fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase." That little tactic earned lapetus a refund of £84.00 from Amazon without physically returning the console even though his (?) PS3 was well out of warranty. Oh just you never mind that Sony's user agreement claims the ability to revise settings and features without limitation to, "prevent access to unauthorized or pirated content, or use of unauthorized hardware or software in connection with the PS3 system." In other words, request your refund before installing Geohot's hacked 3.21 firmware.
























I might give that a go with the Game store I bought my PS3 from.....
Could be worth a shot
@mrliam maybe you can use the money you get to buy a proper console (xbox 360)
@tracdoor ...or not? Just sayin
@mrliam I only that would work in the US....
@Chris DPSN AggieCEO XBLThe Aggi
Why's that? The Amazon refund is in the UK.....
@mrliam Im in the US....I'm fairly certain that the US doesn't have a law like that....
@Chris DPSN AggieCEO XBLThe Aggi
I'm in the UK......
@tracdoor
lulz, I love how you had to specify in brackets.to make sure he doesn't get a Wii.
@tracdoor Ironically, I actually used the same Consumer Goods Act to return my xbox360 after it red-ringed twice a year and a half after I bought it. The act protects users from shoddy workmanship as well as nefarious business practices. I bought another xbox360 from spain, as a friend of mine in haulage advised that the newer chipsets seemed to be going to the hotter countries first, and have had no problem since.
@tracdoor
talk about going back a step...
@mrliam
for the first time in like....forever, i wish i lived in europe. Dah wellz, Southern California, 30 minutes from the beach, 30 minutes from the snow, and some of the most beautiful girls ever. I'll somehow manage to cope
@mrliam
Called the Sony people in Canada they said they will not offer a refund
@simbadogg
SoCal is awesomeee i got 4 houses here, newport, dana pt, laguna, and then one in glendale! il cope with any problem, i wonder how others will cope without this. gotta love the girls :)
@mrliam I can't believe so few people use Linux on PS3. It was one of the selling points of the PS3 for me.
@tracdoor No, that much would only pay for you to play it online
My PS3 can already run unmodified code via the OXMB.. but ill never release my source, because i know how powerful it is, and it will most certainly ruin the PS3s sales in any developers eyes.
@uHorndog So... thanks for letting us know? >.>
@uHorndog
Mine can even turn itself into a PS4 but of course I wont release anything as it will hurt the sales of....err well... PS4
@zyo
lol, niice comeback :P
@zyo
LMFAO +1
@uHorndog Cool story bro...
My PS3 was closer to 600
@Baconbits
My PS3 was well over $600, i win..
@uHorndog My computer has a 4770 and was 700, do I win?
@Broderbund
No, my PC was $800, has a reg gfx card, but, i still win.. lol :P
@uHorndog My PC was £800, so I win, but I know a guy that's spent $4000 on his...
@Shokz
The guy who spent $4,000 wins, not u. lol
@Baconbits mine was OVER 9000!!!
@Broderbund My PS3 was $300 and plays that same games that your $700 computer does.
@gotwillk I was just about to say that!
but really, mine was
@Baconbits My PC has Dual Socket Quad Core Xeons with 4890's and 8GB of ram.
Was only $500.
Ebay mofo's. Use it.
@Wallyum: I hate game consoles that don't play my games.
@Wallyum
I bought mine purely for developing, IE heavy switching between Photoshop, 3DS, etc.
@Wallyum Eh, there are some games that mine does that yours doesn't and vice versa, the big plus of mine is that it's a computer too :D
To all the US readers quoting in Dollars note this article is about a European Directive so pretty much useless in your so called "Land of the free" :)
Thank you, Much Love, Terry Tibbs
@scjgreen
lol at terry tibs!
@scjgreen Sir, I can give you cash rebate on your playstation, ah jus need your bank account detaiilll.......
@TC
"PS3... £84 refund... Talk t' me!!!"
@scjgreen
Well Europe has such an intrusive nanny government I wouldn't be surprised if they force the company to give refunds. Heck, they could probably provide Sony and retailers with CCTV footage of you leaving the store or receiving your console at your doorstep as proof of your ownership.
@High You mean the UK - the rest of Europe seems to be doing just fine when it comes to preserving freedoms and privacy. The UK though, yeah, is completely fucked.
Sony can keep my $100, I'll keep my right to, oh I dunno, take pictures in public, among many other things that Brits just outlawed.
Which United States directive should I invoke? I bought my PS3 from Target... Should I just call the big man Sony for the refund?
@Josiah your country cares not for consumer protection.
if you all ask for refunds from retailers, they will ask sony to return feature
@engaged
if many people are argue therefore sony make feature many benefits, yes? why is it so?
@tracdoor
What?
This could get Interesting, as if amazon refund say even just 100,000 of these then they will be wanting that £8.4m or, $13m back from Sony. Will be interesting to see official statements from Sony/ amazon. Gotta love living in europe, the eu really shaft foriegn companies that exploit consumers.
how to you request a refund? do you just go to the retailer you got your ps3 from???
@custmmade
If you’re in the UK the relevant law is S13 and 14 of the Sale of Goods Act. http://www.opsi.gov.uk/RevisedStatutes/Acts/ukpga/1979/cukpga_19790054_en_2#pt2-pb5-l1g13
This is where the directive above has been implemented into UK law. If you’re in another European country there should be a similar provision in your consumer protection laws.
Despite what you read in the papers the EU does not make laws so you can't enforce the directive directly you just need to find the piece of law your country has made to implement the directive. Try quoting it and take along the Amazon decision and you might get lucky. If not keep asking to speak to the manager/head office etc.
@fais Technically this wonderful piece of legislation give the consumer a 6 year warranty. Not that many people know about that though and most companies are blind to it as well.
@MattDugal
Although I do believe it is flexible with wear and tear items such as motors and lasers ect.