Current T-Mobile customers having hard time upgrading to HTC HD2 (updated with statement)

First, the good news: T-Mobile's HD2 is in stock online and apparently at many corporate-owned retail locations. Now, the bad: the carrier seems to be putting these things on lockdown right now, only offering them to new customers signing up for a fresh contract. This is a tactic T-Mobile has applied in the past, so we're not terribly surprised to see them do it here, too -- but it's still a disappointment, especially considering that the phone has been out for a few weeks now. Just goes to show you that a net add is worth considerably more than a loyal customer is (particularly one who's still under contract), but in the meantime, might we recommend the iHTC HD2?

Update: We've received an official statement from T-Mobile on the matter, and it sounds like they're "giving priority to existing customers" with new inventory coming in. Sweet! Here's the full verbiage:

"T-Mobile understands the inventory challenges for the HTC HD2 and continues to work diligently in order to supply our customers with this highly popular product. As we receive additional inventory of the HTC HD2, we are giving priority to our existing customers. However, the demand for the device is still exceeding our supply.

Depending on the location, some T-Mobile retail stores may still have some HTC HD2 inventory available. We suggest that interested customers contact their local T-Mobile store via phone before visiting to see if they have the HTC HD2 available. If they do not have the HTC HD2 available, some stores are taking names and contact information, and will be able to notify customers once that location has product available."

[rabyburns Posted May 8th 2010 1:02PM]

I'm starting to prefer my HTC hero over my iPhone, took a while but

[tonyprince Posted May 8th 2010 4:49PM]

WP7 is coming out in 3 months. cant these people wait?

[Plothole Posted May 8th 2010 6:21PM]

@(Unverified)
If you want to use this device for multimedia then Windows Mobile is the way to go. If WP7 ever has the same level of support, it won't be til years down the road.

[sonicwind Posted May 8th 2010 5:21PM]

here's what I suggest you do if you're a TMobile customer. Walk into a store. Tell them you're looking for new service. Ask for that phone. Then when it comes time to buy, give them some of their on medicine, bait and switch.

[sonicwind Posted May 8th 2010 5:23PM]

@sonicwind On a related note. I walked into a Verizon today to look at the Incredible. I asked the sales guy if the phone would support 4G. He said he wasn't sure how that would work, probably a software download. XXXXX, bald faced lie. Typical salesmen will tell you anything. Give them some of their own medicine, the bastards.

[Tactics703 Posted May 8th 2010 9:26PM]

HD2 is fucking horrible IMO. I can't text out if receiving a text in it lags so hard, maybe its just me but it drops calls and my G1 never did that. Windows Mobile is just inferior to Android.