Samsung makes some great hardware, but honestly after owning two of their phones, the current being the Omnia i8910 HD, I'm done with their abandon-ware. I need, you know, actual post sales support for my smart phone.
@JFH That would be a no. They had to basically be brow-beaten by the media until they released, count it, ONE, update to the Omnia HD a couple months ago. And it really didn't fix much.
The only reason I've hung on to the phone is due to the custom ROM community, like the firmware from HyperX, make the device work in a way that Samsung couldn't or didn't care to.
Smartphones require more hand holding than dumbphones. They're advertised as personal mini-computers, but like computers, they need patches, fixes and updates to keep it in working order. Since Samsung has shown over and over again that they don't care about post sales support, then I refuse to buy another Samsung phone.
Now don't get me wrong: Samsung makes great TVs and refrigerators, but I'm staying away from their phones.
I was surprised since it is a Symbian phone you have, and Nokia does send regular updates for that platform. I am amazed the number 2 phone co in the world does not. Saves a few pennies though :)
@Johnny Tremaine I recently bought a Samsung HDD and was surprised to read this in the installation guide: "We don't release any firmwares. Because the product has been already optimized with its own configurations."
Other manufacturers generally realize that no software is perfect and release updates from time to time.
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Samsung makes some great hardware, but honestly after owning two of their phones, the current being the Omnia i8910 HD, I'm done with their abandon-ware. I need, you know, actual post sales support for my smart phone.
@Johnny Tremaine
Samsung does not provide firmware updates?
@JFH
That would be a no. They had to basically be brow-beaten by the media until they released, count it, ONE, update to the Omnia HD a couple months ago. And it really didn't fix much.
The only reason I've hung on to the phone is due to the custom ROM community, like the firmware from HyperX, make the device work in a way that Samsung couldn't or didn't care to.
Smartphones require more hand holding than dumbphones. They're advertised as personal mini-computers, but like computers, they need patches, fixes and updates to keep it in working order. Since Samsung has shown over and over again that they don't care about post sales support, then I refuse to buy another Samsung phone.
Now don't get me wrong: Samsung makes great TVs and refrigerators, but I'm staying away from their phones.
@Johnny Tremaine With how software laden their TVs have gotten of late, same abandonware issues because it's just consumer electronics to them.
@Johnny Tremaine
I was surprised since it is a Symbian phone you have, and Nokia does send regular updates for that platform. I am amazed the number 2 phone co in the world does not. Saves a few pennies though :)
@Johnny Tremaine
I recently bought a Samsung HDD and was surprised to read this in the installation guide: "We don't release any firmwares. Because the product has been already optimized with its own configurations."
Other manufacturers generally realize that no software is perfect and release updates from time to time.