Nokia E73 Mode review
Some two years after its release, there are still plenty of people who'll swear up and down that the E71 is the finest phone Nokia has ever produced -- and for good reason. As a platform, S60 was the product of a simpler time when the smartphone market was dominated not by touchscreens, but by numeric keypads, and the E71 was arguably the last of a string of bona fide successes that Nokia enjoyed in the platform's heyday alongside pioneering handsets like the N82 and N95. Thing is, the E71 was different than those other models in a very important way: it was elegant. Historically, Nokias have typically favored function over form and saved the highest-quality materials for the Vertu line, but the E71 bucked that trend -- it was slim, sexy, chock-full of metal, and curved in all the right places. In fact, to this day, it remains one of the best-looking, best-feeling smartphones ever made.
Customers (and reviewers) made their love for the E71 clear, and Nokia sought to recapture the glory with the introduction of the refined, upgraded E72. For Americans, of course, the biggest problem with the E72 was that you couldn't buy it from a carrier -- and unlike the E71, it never got much traction as an unlocked purchase. That's where the E73 Mode comes into play, a mildly reworked version of the E72 with T-Mobile branding and, of course, support for 3G on T-Mobile's AWS bands. Put bluntly, though, this is still just a warmed-over E71 -- and in 2010, is there a market for that? Let's have a look.
Having been nearly a year since we'd used an E71, we felt right at home the first time we wrapped our hand around the E73 -- it's obvious that Nokia put effort into preserving the magic that made the E71 such a great piece of hardware. For those of you who haven't played with an E71, though, you don't know what that means -- so allow us to wax poetic for a bit. The E73 clocks in at just over 10 millimeters thick, but for some reason, it feels even thinner; that's probably a result of some creative curves along either side of the back, a trick similar to the E71's. The battery cover is a solid piece of metal that looks and feels great, though it has a tendency to smudge and oil up very, very easily, so you'll want to keep a lint-free cloth (or, you know, a shirt sleeve) handy for when you're trying to keep appearances.
The E73 also shares what might be its single most important trait with the E71: rock-solid construction. Nokias -- even modern devices like the N97 and N900 -- have a tendency toward the plastic end of the spectrum, and creaks, squeaks, and wobbles aren't out of the question (the N95 was particularly notorious for feeling a little cheap). That might all change with the N8, but for now, the kind of monocoque shell employed by the E73 is still a bit of a rarity. It feels absolutely fantastic in the hand, perfectly weighted and contoured.
If there was a complaint to be levied against the E71's design, it'd have to be the keyboard; the rows were straight across rather than being curved upwards like most well-regarded portrait QWERTY handsets (BlackBerrys, for instance), and the keys -- while well-contoured -- didn't have quite enough "click" to them. The E73 adds a hint of curve, but the key design and feel remain the same. We're not huge on portrait QWERTY keyboards in general, admittedly -- but whereas we'd be able to get proficient on a BlackBerry Bold within a minute of picking it up, we never stopped regularly making typos on the E73. It wasn't disastrous enough to break the deal, but we do think Nokia could've made some minor changes here that would've helped immensely.
Similarly, the navigation keys above the keyboard are a little weird (albeit for different reasons). This is actually an area where the Mode has taken a small step backward from the E71, because the shortcut keys for Home, Calendar, Address Book, and Mail are no longer delineated. Instead, they share the same piece of plastic as the soft keys and the Send / End buttons, giving the functions far less positive feel than we'd like -- especially since they're mushy, to boot. The center is dominated by the d-pad, a four-way rocking ring with an optical pad in the middle. It seems Nokia got a little too ambitious here with the spec sheet; they should've picked a rocker or an optical pad, not both, because we found the pad uncomfortable to "swipe" when it's surrounded by a raised ring. It's not a huge problem -- we just turned off the optical pad and used the ring the same way you would on an E71 -- but we would've been fine with a properly-designed optical pad alone, too.
The screen is a landscape QVGA unit, a relic of days gone by -- but that's just a reflection of the underlying operating system as much as anything else. Using the E73 is a serious time warp, though it does at least manage to use S60 3.2, a bump up from the Eseries-customized build of 3.1 used on the E71. In practice, that means you'll enjoy some quaint screen transitions (which look pretty awful compared to the transitions on any current Android device or iPhone), a clock and third soft key on many screens, a new gallery app, and other refinements sprinkled throughout. The browser is typical S60 fare, which is to say quite good -- by 2007 standards, anyway -- employing a WebKit rendering engine along with Flash Lite 3.0 support. Sure enough, Engadget's full site, our gold standard for this sort of test, rendered just fine -- but it was painfully slow to complete and actually continued to periodically freeze up while scrolling even after loading had completed (probably Flash's fault, if we had to guess). Indeed, the E73's processor, just like the platform itself, is straight out of yesteryear.
On the bright side, T-Mobile has done a marvelous job of staying hands-off with the E73's software build, leaving it nearly bone stock (compare that to the debacle of AT&T's butchered E71x, for instance). Don't get us wrong, there's quite a bit of software in ROM, but it's actually all stuff you probably would've downloaded anyway, believe it or not -- no, seriously. Stuff like Google Mobile, YouTube, Adobe Reader, QuickOffice, Psiloc's Wireless Presenter, and Ovi Maps with free turn-by-turn nav is all bundled, and about the only two things you'll find with a whiff of T-Mobile influence are TeleNav and access to visual voicemail. Good stuff.
Nokia isn't really playing up the E73's front-facing camera, and it turns out there's a good reason for that. Strangely, this is one place where T-Mobile's ROM customization actually didn't go far enough, because the E73 lets you try to place video calls as though you were connected to a network that supports them (T-Mobile's network -- just like AT&T's -- does not). You do this just as you would on any other modern S60 phone, so it's obvious that someone just forgot to take out this menu item; clicking on it tries to make a call, followed by an error message a couple seconds later. Not a big deal, but it's a little sloppy. What bothers us more is that there's no great way to video call on the phone over Skype or a similar service; Fring is the only viable option that we're aware of, but it's awkward to use and (in our case, anyway) extremely buggy. We'd recommend sticking with voice until Fring gets better -- way, way better -- or another player like Qik gets into the game.
Speaking of the camera, the E73's primary shooter -- a 5 megapixel unit with LED flash -- wasn't half bad, especially considering that the phone is far from a multimedia-centric device. We'd love to have had a dedicated two-position camera key, but in lieu of that, we found autofocus and shutter lag to be pretty minimal. Picture quality was pretty solid, with little noise and a JPEG compression rate high enough to keep visible distortion to a minimum. Macro mode was a bit weak -- we couldn't focus nearly as close as we can on most modern handsets with dedicated macro modes -- but it still gave us an advantage for close-up shots over the standard setting.
As audio quality goes, the Mode's earpiece was crisp and very loud at the maximum setting; the loudspeaker less so, which surprised us considering the large three-hole grill to the left of the camera lens. It's usable in a room with little to moderate noise, but recently, we've noticed a trend toward very loud speakerphones on these devices that can nearly hold their own against traditional desk phones -- and needless to say, the E73 doesn't fall into that category. That might not be a big deal for many potential buyers, but considering the Eseries' traditionally business-heavy leanings, it's more of a consideration than it'd be otherwise.
Unlike T-Mobile's other recent Symbian offering -- the forgettable Nuron -- we're inclined to think that the E73 has earned its keep, and there are people out there for whom this phone legitimately makes sense. Don't get us wrong, anyone coming from a G1, myTouch 3G, iPhone, Pre, or the like is going to be troubled by S60's aged, tired feel, but at the end of the day, this is still a very capable, versatile platform that can do pretty much anything you need it to -- as long as you know how to coax it, you can figure out what software to download, and you've got enough patience to let that geriatric silicon plod along.
What ultimately makes the Mode a potential winner, though, is the price -- we're talking about $69.99 for a legitimate 5 megapixel smartphone that looks (and feels) like it's been wrought from a single ingot of steel. S60's still a tough sell against virtually any other smartphone platform in T-Mobile's lineup today, sure, but when you consider that throwaway dumbphones like the Samsung Comeback and Highlight are selling in the same price range, it becomes a more interesting proposition. Indeed, Nokia has made no secret of the fact that it's looking to Symbian to help push smartphone tech deeper into the low end of the market over the next several years -- and if that means gorgeous $70 hardware, that's just fine by us.
Customers (and reviewers) made their love for the E71 clear, and Nokia sought to recapture the glory with the introduction of the refined, upgraded E72. For Americans, of course, the biggest problem with the E72 was that you couldn't buy it from a carrier -- and unlike the E71, it never got much traction as an unlocked purchase. That's where the E73 Mode comes into play, a mildly reworked version of the E72 with T-Mobile branding and, of course, support for 3G on T-Mobile's AWS bands. Put bluntly, though, this is still just a warmed-over E71 -- and in 2010, is there a market for that? Let's have a look.
Having been nearly a year since we'd used an E71, we felt right at home the first time we wrapped our hand around the E73 -- it's obvious that Nokia put effort into preserving the magic that made the E71 such a great piece of hardware. For those of you who haven't played with an E71, though, you don't know what that means -- so allow us to wax poetic for a bit. The E73 clocks in at just over 10 millimeters thick, but for some reason, it feels even thinner; that's probably a result of some creative curves along either side of the back, a trick similar to the E71's. The battery cover is a solid piece of metal that looks and feels great, though it has a tendency to smudge and oil up very, very easily, so you'll want to keep a lint-free cloth (or, you know, a shirt sleeve) handy for when you're trying to keep appearances.
The E73 also shares what might be its single most important trait with the E71: rock-solid construction. Nokias -- even modern devices like the N97 and N900 -- have a tendency toward the plastic end of the spectrum, and creaks, squeaks, and wobbles aren't out of the question (the N95 was particularly notorious for feeling a little cheap). That might all change with the N8, but for now, the kind of monocoque shell employed by the E73 is still a bit of a rarity. It feels absolutely fantastic in the hand, perfectly weighted and contoured.

If there was a complaint to be levied against the E71's design, it'd have to be the keyboard; the rows were straight across rather than being curved upwards like most well-regarded portrait QWERTY handsets (BlackBerrys, for instance), and the keys -- while well-contoured -- didn't have quite enough "click" to them. The E73 adds a hint of curve, but the key design and feel remain the same. We're not huge on portrait QWERTY keyboards in general, admittedly -- but whereas we'd be able to get proficient on a BlackBerry Bold within a minute of picking it up, we never stopped regularly making typos on the E73. It wasn't disastrous enough to break the deal, but we do think Nokia could've made some minor changes here that would've helped immensely.
Similarly, the navigation keys above the keyboard are a little weird (albeit for different reasons). This is actually an area where the Mode has taken a small step backward from the E71, because the shortcut keys for Home, Calendar, Address Book, and Mail are no longer delineated. Instead, they share the same piece of plastic as the soft keys and the Send / End buttons, giving the functions far less positive feel than we'd like -- especially since they're mushy, to boot. The center is dominated by the d-pad, a four-way rocking ring with an optical pad in the middle. It seems Nokia got a little too ambitious here with the spec sheet; they should've picked a rocker or an optical pad, not both, because we found the pad uncomfortable to "swipe" when it's surrounded by a raised ring. It's not a huge problem -- we just turned off the optical pad and used the ring the same way you would on an E71 -- but we would've been fine with a properly-designed optical pad alone, too.

The screen is a landscape QVGA unit, a relic of days gone by -- but that's just a reflection of the underlying operating system as much as anything else. Using the E73 is a serious time warp, though it does at least manage to use S60 3.2, a bump up from the Eseries-customized build of 3.1 used on the E71. In practice, that means you'll enjoy some quaint screen transitions (which look pretty awful compared to the transitions on any current Android device or iPhone), a clock and third soft key on many screens, a new gallery app, and other refinements sprinkled throughout. The browser is typical S60 fare, which is to say quite good -- by 2007 standards, anyway -- employing a WebKit rendering engine along with Flash Lite 3.0 support. Sure enough, Engadget's full site, our gold standard for this sort of test, rendered just fine -- but it was painfully slow to complete and actually continued to periodically freeze up while scrolling even after loading had completed (probably Flash's fault, if we had to guess). Indeed, the E73's processor, just like the platform itself, is straight out of yesteryear.
On the bright side, T-Mobile has done a marvelous job of staying hands-off with the E73's software build, leaving it nearly bone stock (compare that to the debacle of AT&T's butchered E71x, for instance). Don't get us wrong, there's quite a bit of software in ROM, but it's actually all stuff you probably would've downloaded anyway, believe it or not -- no, seriously. Stuff like Google Mobile, YouTube, Adobe Reader, QuickOffice, Psiloc's Wireless Presenter, and Ovi Maps with free turn-by-turn nav is all bundled, and about the only two things you'll find with a whiff of T-Mobile influence are TeleNav and access to visual voicemail. Good stuff.
Nokia isn't really playing up the E73's front-facing camera, and it turns out there's a good reason for that. Strangely, this is one place where T-Mobile's ROM customization actually didn't go far enough, because the E73 lets you try to place video calls as though you were connected to a network that supports them (T-Mobile's network -- just like AT&T's -- does not). You do this just as you would on any other modern S60 phone, so it's obvious that someone just forgot to take out this menu item; clicking on it tries to make a call, followed by an error message a couple seconds later. Not a big deal, but it's a little sloppy. What bothers us more is that there's no great way to video call on the phone over Skype or a similar service; Fring is the only viable option that we're aware of, but it's awkward to use and (in our case, anyway) extremely buggy. We'd recommend sticking with voice until Fring gets better -- way, way better -- or another player like Qik gets into the game.


Speaking of the camera, the E73's primary shooter -- a 5 megapixel unit with LED flash -- wasn't half bad, especially considering that the phone is far from a multimedia-centric device. We'd love to have had a dedicated two-position camera key, but in lieu of that, we found autofocus and shutter lag to be pretty minimal. Picture quality was pretty solid, with little noise and a JPEG compression rate high enough to keep visible distortion to a minimum. Macro mode was a bit weak -- we couldn't focus nearly as close as we can on most modern handsets with dedicated macro modes -- but it still gave us an advantage for close-up shots over the standard setting.
As audio quality goes, the Mode's earpiece was crisp and very loud at the maximum setting; the loudspeaker less so, which surprised us considering the large three-hole grill to the left of the camera lens. It's usable in a room with little to moderate noise, but recently, we've noticed a trend toward very loud speakerphones on these devices that can nearly hold their own against traditional desk phones -- and needless to say, the E73 doesn't fall into that category. That might not be a big deal for many potential buyers, but considering the Eseries' traditionally business-heavy leanings, it's more of a consideration than it'd be otherwise.
Wrap-up
Unlike T-Mobile's other recent Symbian offering -- the forgettable Nuron -- we're inclined to think that the E73 has earned its keep, and there are people out there for whom this phone legitimately makes sense. Don't get us wrong, anyone coming from a G1, myTouch 3G, iPhone, Pre, or the like is going to be troubled by S60's aged, tired feel, but at the end of the day, this is still a very capable, versatile platform that can do pretty much anything you need it to -- as long as you know how to coax it, you can figure out what software to download, and you've got enough patience to let that geriatric silicon plod along.

What ultimately makes the Mode a potential winner, though, is the price -- we're talking about $69.99 for a legitimate 5 megapixel smartphone that looks (and feels) like it's been wrought from a single ingot of steel. S60's still a tough sell against virtually any other smartphone platform in T-Mobile's lineup today, sure, but when you consider that throwaway dumbphones like the Samsung Comeback and Highlight are selling in the same price range, it becomes a more interesting proposition. Indeed, Nokia has made no secret of the fact that it's looking to Symbian to help push smartphone tech deeper into the low end of the market over the next several years -- and if that means gorgeous $70 hardware, that's just fine by us.





























hmm..
My wife just bought BB 8500 (Gemini) after using Nokia e63 for more than a years. The reason is unique, many people in Indonesia use BB as a social status and communication not as a corporate tools like for u guys in the US. So, they don't even think about feature or technology.
Anyway, from what i see..actually BB OS 5 is still kinda not as modern as Nokia S60 3rd E63 has. The visual style is nice on the homescreen and app menu grid. If you go deeper, they started showing their age.
Nokia also have a better browser from my prespective. And they have a new chat apps that works good (Nokia messaging).
Don't even tell about the build quality. Recently, is some local forum, people is discussing about this issue.
@bl
Ah Treo! I used one, sporting WinMo though, that thing was so huge and slow. Actually while working in the US I have had to use such stellar devices as the Treo, and the Samsung Blackjack. How I prayed for an E71 instead. :)
Forget the E73, I want the Lumix GF1 camera...
Two nokia previews in a day on engadget? wow pigs do fly...
@Gutsy Gibbons This one is a *Review*.
@GAM3R So? If you don't like this, just shut up. Nobody gives a damn.
So . . .basically Nokia made a Blackberry clone?
@Faceless Troll
I was gonna say something really mean, but then I realized that you were a troll. You almost did your job, troll. A for effort.
@Faceless Troll
The stupidity of that comment is blinding.
arg. got cut off...:
Finally, IT DOESN'T MATTER THAT SYMBIAN WAS DOING GREAT THINGS BEFORE ANYONE ELSE. Nor does it matter that video calls were possible in Europe before the US.
The E71 is the finest all-round smartphone I have ever used. Anyone who's ever owned one will say the same thing.
The review failed to note that the E73 will be the only non-Blackberry phone in T-Mobile's current line-up that will be capable of making UMA WiFi calls
I've been using an E71 for just over a year now. What a lot of people don't get is that there's a wealth of third-party apps that make up for the phone's shortcomings in a big way.
I'll just list out a few that I have installed:
- Web browser: Opera Mobile (full web browser), Opera Mini (to save data), and the excellent Skyfire for great flash video support
- Email: the official Gmail app works great for text-based email
- Chat/Skype: Nimbuzz or Fring both work great and support Skype over 3G calling
- Mail For Exchange for syncing google calendar and contacts
- JoikuSpot to turn it into a WiFi hotspot
- Shazam
... and a couple others. The Ovi Store carries most of these, but some you'll have to Google.
@redandwhite freeisms for threaded texting in a must :)
Why should they take out the video call function?
Hyphotetically, couldn't an E73 owner go to europe and try to video call people there?
I can play the full versions of DOOM, DOOM II, and DUKE NUKEM with custom keymapping while listening to AC/DC with the music player and experience no lag whatsoever. I don't have to worry about charging every night. I hacked my e71 (think rooted android users) to install any unsinged app I want, for free...I can type a message without looking...Do that with a Nexus One. I tried. I bought a Nexus thinking it was going to replace my tried and true e71 but alas, after 2 months or so it was sold on ebay and I went back to the cold steel that is my e71. The thing about the e71 is it just WORKS. No lags, no freezes, never drops calls...sure it may not have all the flash and polish as iphone or android but I found that my 2 year old E71 did about 99% of of the things my Nexus One did BETTER. I still have my E71 and its still going strong after two years, and I plan on riding it til the wheels fall off (or till the N9 comes out)
Chris,
Nice review. Could you comment on the gmail experience with the e73? (1)Do you recommend using the nokia messaging application and does it come with the e73 or do you have buy/download it from nokia's site?
(2)does nokia charge for nokia messaging?
(3) do you recommend using the google's S60 gmail application?
Comments from others welcome too :)
@MGDdrinker E73 is basically same phone as the E72 or the E71 there are some great blogs dedicated to these phones. I've got the E71 and might answer some
1) You've got loads of options for mail clients: Profimail, Seven, Nokia messaging, S60 gmail client and more.... I prefer Nokia messaging, it syncs really well with gmail (cons: no labeling wich I miss) other than that works fairly well.
2) With the E72 it comes free, as well as free Nokia Maps. Not sure what's included in the bundle of E73 the Messaging client isn't free but there are some good alternatives.
3) Google's S60 client is a java based client that's great for viewing mails quick and easy, search the contacts but isn't as complete as the other alternatives mentioned above. As you can tell, there are lots of ways to go by - as a reliable phone for messaging, mail, calendar, fast browsing without eating battery life or use much data - you won't be dissapointed I can promise you that. Good luck with your purchase!
Actually, the only real beef I have with this review is that it assumes that Nokia makes every decision on a product. Sometimes a product is brought in and the carrier says "We like this, this and this. But you need to change that and that." If they want the product to launch, they make the changes. I do object to calling the Nuron "forgettable". i would take a look at T-Mobile's sales numbers on that device before dismissing it. It is one of the best sellers they have right now. Also, do not forget the amount of Nokia users on T-Mobile that have been dying for a pda to launch. This will be a very good seller and a very solid device.
@tooold4tech
The problem I have with this comment is that it pretends there is some magical better device that should be reviewed instead. It's a straw-man argument for deflecting warranted criticism.
@bleep Nope. No magical better device. I just know some cosmetic changes were made to keep the carrier happy. Again, I agree with the majority of the review... It is not my favorite device by far, but many will take it. Not everybody on the planet has to have the "perfect" device. I can live with a "flawed" device as long as I can do what I need to do with it. Besides, I do not think there will be a "perfect" device on a US carrier anytime in the near future.
I encourage any and all of you who don't currently own an E71 or E72 to look at this phone for yourselves. That's the only way that you will be able to judge whether or not you'll like this phone.
I could sit here all day and talk about how I own the E72 and how it has a very good keyboard (my opinion), very good camera, is usually pretty fast moving throughout the UI, has a great email application (although it's missing the ability to show HTML by default), a good web browser (get Opera Mobile for heavy pages), great music player, and of course the one touch shortcut keys. If it needs two things, it's 256MB of RAM, and a boost to the loudspeaker. Check it out for yourself though, since my words don't mean anything. I think a lot of you will come away impressed.
@Gutsy Gibbons
Thanks for the response.
My major disappointment in the Nokia phones are that you are locked into a specific variant of S60, my E71 cannot be upgraded to the same firmware as the E73.
I am sure this makes a headache for developers in that they need to either start with the lowest common denominator OR risk losing a chunk of their target audience.
Another thing that Nokia have fouled up is synchronisation with a PC - there are many long-running threads on nokia forums about people who cannot sync and backup their phones; I am one, and I have tried different variants of PC Suite and Ovi Suite with no joy. As a result I can't backup my phone and update to the latest release of s60 for my e71.
I have a Nokia E63, I used to have a TMo-HTC-SDA before. I moved to Nokia as I was using HTC for 3 years, and was lookin for change.
Using Nokia E63 was a nightmare. I agree that I still try to find useability offered by HTC's Win Mo while using Nokia.
Here are some things I observed in Nokia that are disgusting and forcing me to change my phone asap.
1. Inconsistent UI: Volume control on Media player is Up/down keys on nav pad, for radio it is left/right keys on nav pad, and on internet radio volume control is function key with up/down keys on nav pad
2. Dumb phone doesnt search your call history as you start entering first few digits of a phone number. it only searches your address book.
3. Call history is limited to 30 days...
4. There is no way to search the call log by a contact name or a number.. there is something called filter, but it only filters by the communication type (message, email, call direction).. There is a search by 'selected number'.. which is a stupidest thing, it basically means, first you search my log, find me the number you are looking for and then I will look for similar stuff.. wow..!!
5. office > search: is another big piece of crap.. lets say you remember last four digits of a phone number from which you got a call 20 days back, there is no way you can search it.. coz kiddy coded nokia doesnt do a substring search.. it would expect you to enter first few digits... well, wait wait wait... even the office search wont search the call history..!!
6. When a contact calls me, this junk phone doesnt tell me from which number the contact is calling... I mean is my friend calling from his cell number, office number or landline number... this phone wont show me.. why? my HTC used to show it like Mr. abc xyz calling, +912345623456(c)... but this crap phone wont show that (c)...
7. There is no way I can adjust speaker volume while talking... no buttons at side to control.. wats more, if somebody calls u and ur keypad is locked.. u have to first unlock the keypad and run thru a menu to acivate speakerphone... wat a fantastic UI...
There r few more.. I dont know why Nokia is all determined to commit suicide by producing such junk products...
good review and i see more pictures here
http://www.gsmspace.com/phones/nokia-e73-mode.php