Verizon's FiOS is literally at the top of its industry in customer satisfaction
and it isn't just the fiber running to the outside of its customer's houses that makes it so great -- although no one is saying FiOS is perfect -- it is the total package including how FiOS doesn't mark any content as Copy Once
or marry CableCARD
s to 3rd party hardware. Well here is the first bad news for the 69,000 FiOS TV subscribers in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia and Wisconsin that are now Frontier subscribers
. You see although the company promised regulators that customers would continue to receive the same great service, on June 10th TiVo Community members started to notice they couldn't watch recordings in another room or on the go. After some discussion, and many a call to customer service representatives, it became apparent that Frontier is purposely setting the CCI byte to Copy Once, which for all intents and purposes locks down the content to being played on one TiVo. Not much anyone can do since the FCC does allow the Copy Once CCI byte to be set on non-broadcast TV, but still, it sucks for those who are affected.